Raktima Das

Business Development Manager

Bengaluru, Karnataka, India6 yrs experience

Most Likely To Switch

Key Highlights

Drove six-figure enterprise deals at WhiteHat Jr.
Improved customer retention by 25% and reduced CAC by 15%.
Empowered businesses with bespoke payment solutions at Razorpay.

Stackforce AI infers this person is a B2B Sales and Customer Success professional with experience in Fintech and Education sectors.

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Skills

Core Skills

Market ResearchB2b SalesCustomer SuccessCustomer RetentionBusiness DevelopmentNew Customer AcquisitionsChannel Sales DevelopmentD2c SalesRetail SalesAnalytical Skills

Other Skills

Business StrategyCC++CRM & Sales AutomationCommunicationCommunity EngagementContent WritingCross-SellingCustomer AcquisitionCustomer ExperienceCustomer ServiceCustomer Success and RetentionDigital Media SalesGrowth ManagementKey Account Management

About

I empower emerging businesses at Razorpay to unlock new revenue streams, streamline operations, and deliver unforgettable customer experiences through bespoke payment solutions. 🔹 At The CEO Magazine, drove key‑account growth by converting market research into high‑impact executive insights. 🔹 At WhiteHat Jr, closed six‑figure enterprise deals, lifted retention by 25%, and slashed CAC by 15% . I turn data into decisive strategies and strategies into tangible outcomes. Ready to innovate and scale? Let’s connect and make it happen.

Experience

Razorpay

2 roles

Associate Manager

Promoted

Oct 2025 – Present · 5 mos · Bengaluru, Karnataka, India · On-site

Senior Associate

Mar 2024 – Sep 2025 · 1 yr 6 mos · Bengaluru, Karnataka, India · On-site

The ceo magazine global

Research Assistant

Jul 2022 – Nov 2023 · 1 yr 4 mos · Bengaluru, Karnataka, India · On-site

Lead QualificationCommunicationMarket ResearchB2B SalesRevenue & Profit GrowthBusiness Development+4

Whitehat jr

5 roles

Team Leader: B2B Customer Success, Experience, and Operations

Oct 2021 – Jun 2022 · 8 mos · Mumbai, Maharashtra, India · Remote

Customer RetentionCustomer SuccessRevenue & Profit GrowthUpsellingTeam LeadershipCustomer Acquisition+3

B2B Senior Manager : Customer Success and Operations

Promoted

Apr 2021 – Sep 2021 · 5 mos · Mumbai, Maharashtra, India · Remote

Customer SuccessRevenue & Profit GrowthBusiness StrategyBusiness DevelopmentCustomer Experience

B2B Sales Manager

Jan 2021 – Apr 2021 · 3 mos · Mumbai, Maharashtra, India · Remote

New Customer AcquisitionsCommunicationMarket ResearchRevenue & Profit GrowthBusiness StrategyBusiness Development

B2B Channel Sales Manager

Nov 2020 – Jan 2021 · 2 mos · Mumbai, Maharashtra, India · Remote

Channel Sales DevelopmentCommunicationMarket ResearchRevenue & Profit GrowthBusiness DevelopmentCustomer Acquisition

D2C Retail Sales Manager

Oct 2020 – Nov 2020 · 1 mo · Mumbai, Maharashtra, India · Remote

CommunicationRevenue & Profit GrowthBusiness DevelopmentD2C SalesCustomer Acquisition

Extramarks education india pvt. ltd.

Senior Business Development Executive

Jun 2020 – Aug 2020 · 2 mos · Mumbai, Maharashtra, India · Remote

Retail SalesCommunicationBusiness DevelopmentAnalytical SkillsRevenue GenerationNegotiation+1

Kudumbashree national resource organization (ks-nro)

Research And Development Intern

Apr 2019 – Jun 2019 · 2 mos · Thiruvananthapuram, Kerala, India

My role involved preparing a Standard Operating Procedure (SOP) for the Cluster Development Programme of the existential and new curry powder units in Kannur, Kerala, India. (An ongoing project under the MSE-CDP, an initiative taken by the Ministry of Micro, Small and Medium Enterprises (MSME) and Government of India (GoI).
Under that, I completed the following -
Identified existing standards that the products and the units comply with and designed a standard operating procedure for the units as well as the consortium, keeping in mind all the standards in the varied sectors of food safety, hygiene & sanitation, production and upscaling of the existing business.
Learnt about the production protocols at medium-scale or large-scale industries and the Standard Operating Procedure of Nutrimix Units.
Prepared a proposal that covered the marketing aspects, a 3-tier complaint structure, institutional framework, monitoring program, training and awareness besides the SOP.

Rural managers' association of xsrm (rmax)

Executive Committee Member

Feb 2019 – Feb 2020 · 1 yr · Khordha, Odisha, India

Social responsibility cell, xub

Executive Committee Member

Feb 2019 – Feb 2020 · 1 yr · Khordha, Odisha, India

People's science institute (psi), dehradun

Research And Development Intern

Nov 2018 – Jan 2019 · 2 mos · Dehradun, Uttarakhand, India

My role involved the following -
1) A complete study was done of Salauj Village under the Ladyura Gram Panchayat of Takula block in the Almora district of Uttarakhand, India.
The Village Study was based on nine factors viz., demography, infrastructure (social & physical), livelihood, culture, market, governance, and migration. (Used various methodologies like different sampling methods, secondary data, focused group discussion, attending village SHG meeting, survey data, and then analyzed the data on the above parameter.)
2) Prepared the water budget by finding out and analyzing the water demand and consumption patterns of all the households according to summer, monsoon, and winter season.
3) Ascertained the water gap by comparing estimated-water supply with water demand of the village and identified the existing challenges associated with water scarcity and to came up with possible solutions to address the existential issues.
4) Prepared a case study on the fading water sources of the Kumaon region in Uttarakhand.