Thomas Van De Velde

Customer Success Manager

Ghent, Flemish Region, Belgium8 yrs 4 mos experience

Highly Stable

Key Highlights

Expert in driving customer success in LegalTech.
Proven track record in exceeding revenue goals.
Skilled in bridging client insights with product development.

Stackforce AI infers this person is a Customer Success and Product Strategy expert in the LegalTech industry.

Contact

Skills

Core Skills

Customer Success ManagementProduct StrategyBusiness DevelopmentProject ManagementBusiness Management

Other Skills

Cross-functional CoordinationProblem SolvingCustomer RequirementsNetworkingCustomer Relationship Management (CRM)Product Roadmap PrioritizationStakeholder ManagementLegalTech & Due Diligence SoftwareCustomer Onboarding & AdoptionPresentation SkillsPresalesTeamworkRecruitingCommunicationTechnical Recruiting

About

I help legal teams, M&A lawyers, and PE firms adopt technology that simplifies due diligence. In my role at Jurimesh, I partner with customers and our product team to turn complex feedback into actionable roadmap priorities. This means not only ensuring clients succeed today but also shaping features that meet tomorrow’s challenges. Previously, as an Account Executive, I exceeded revenue goals by building deep relationships with my clients. What I discovered is that my strongest impact comes from bridging client insights with product development. Turning feedback into adoption, retention, and growth. My focus now: Customer Success, product strategy, and cross-functional collaboration. Let’s connect if you’re exploring how customer-led product strategy can drive growth in LegalTech.

Experience

Jurimesh

Customer Success & Product strategy Manager

Apr 2025 – Present · 11 mos · Gent en omgeving · Hybrid

Customer Success ManagementCross-functional CoordinationProduct Strategy

Teo

2 roles

Business Development Director

Feb 2023 – Apr 2025 · 2 yrs 2 mos

Problem SolvingCustomer RequirementsBusiness Development

Projectmanager

Sep 2021 – Feb 2023 · 1 yr 5 mos

TEO is a start-up where technology and service are combined to deliver innovative training and recruitment solutions. Our core business today is technical talent.
Unlike any other company we do more than up- and reskilling, we préskill. We've created a solution called "learning vacancy" ("leervacature"): we recruit non/low-skilled candidates and turn them into technical operators, electricians, technicians, ... in 6 to 8 weeks.

Problem SolvingCustomer RequirementsProject Management