Feb 2021 – Aug 2021 · 6 mos · Toronto, Ontario, Canada

• Sales hire #2 while joining company as employee #14
• Sold to mid market & enterprise segment, large chain businesses across Canada & the U.S

Sep 2020 – Jan 2021 · 4 mos · Toronto, Ontario, Canada

• #1 AE ranking among a team of 9 account executives
• Broke company record of most closed won deals in month of October 2020, 420% above quota.
• Acting as a quasi-sales manager to other AEs
• Major contributions in sales playbook & cold calling scripts
• Mentored and coached incoming sales hires
• Acted as the liaison between the sales function and product & marketing team

Apr 2019 – Sep 2020 · 1 yr 5 mos · Toronto, Ontario, Canada

Jan 2019 – Mar 2019 · 2 mos · Toronto, Ontario, Canada

• Jobillico is a recruitment network partnered with Google Jobs and the Canadian Job Bank to create a better match between companies and job seekers. My role is to entice HR professionals to complement their existing hiring tools with the platform that is home to 10,000 hiring companies and 3 million job seekers.
• Prospecting with inbound leads provided by marketing research team
• Self initiated 30% of leads through research
• Average of 80-100 outbound calls / day to qualify leads
• Book appointments for the Account Executive team
• Average of 45-60 appointments booked per month

Jan 2018 – Dec 2018 · 11 mos · Toronto, Ontario, Canada

• HomeStars is a network for homeowners to post reviews for contractors, separating the best businesses from the worst. I worked with service professionals in the home industry to build their reputation online with their past customer reviews. Happy to have served 120+ clients among small, medium and enterprise businesses to improve their SEO, advertise through word of mouth and generate more work projects!
• Products; Brand Builder Program & Lead Driver Program
• Prospecting; average of 100 outbound calls / day to find potential clients
• Educate clients on word of mouth advertising through reviews on HomeStars.com
• full cycle sales from prospecting, closing & providing tips to succeed on platform
• Upsell subscription services with add-ons
• Negotiating subscription prices using least amount of discounting possible
• Annual attainment of 122% above target

Jun 2017 – Feb 2018 · 8 mos

Jun 2015 – Jun 2017 · 2 yrs

• Top Performers Award Winner (Presidents Club)
• Worked for one of Canada's best cellular services provider, a Bell company. Every day my duties included helping members with their account inquiries, billing issues, technical errors and sold cellular devices, home internet and new rate plans.
• Educate new customers on the Virgin Mobile LTE network
• New activation monthly attainment 100-135%
• Review existing customer accounts & discussed renewal options
• Upgrade sales monthly attainment 150-200%
• Upsell & cross-sell to exceed multiple metrics of accessories and warranties
• Resolve customer complaints & discovering sales opportunities in difficult situations
• Member Experience follow up; Ensure customer satisfaction through callbacks while pitching additional products
• Cold called customer database to generate in-store traffic & referrals
• Mentored and trained new hires
• National recognition for best member experience through customer surveys
• Consistently remained in Canada's top 2% best sales rep

Nov 2016 – Jun 2017 · 7 mos · Kitchener, Ontario, Canada

• Cash management
• Sell bank accounts, credit cards & travel insurance
• Promote RBC Mortgages & refer to mortgage specialists
• Provide preliminary advice on diverse investments & referred clients to financial advisors

Mar 2014 – Jun 2015 · 1 yr 3 mos · Cambridge, Ontario, Canada

• Sell mobile devices and monthly rate plans for Koodo, Fido, Rogers & Telus
• New activation & renewal sales
• Post-Sale Calls - checking in with customers regarding purchases and in-store experiences

Nov 2012 – Feb 2014 · 1 yr 3 mos · Waterloo, Ontario, Canada

• Research Assistance in departments of social and developmental psychology
• Aided graduate students with literature reviews
• Conducted social experiments & data analyses
• Brainstormed methods to recruit participants
• Coordinate schedules for research studies
• Tutored students in social psychology & statistics
• Proctored 2-3 exams/ semester

Mar 2012 – Sep 2012 · 6 mos · Waterloo, Ontario, Canada

• Encourage customers to apply for the President's Choice Financial Mastercard
• Attach balance protection plans to sales

Jan 2011 – Mar 2012 · 1 yr 2 mos · Waterloo, Ontario, Canada

• Promote various food & household cleaning supplies through samples
• Build in-store product displays
• Handing out flyers & coupons to promote sales

Sep 2010 – Jan 2011 · 4 mos · Waterloo, Ontario, Canada

• Answer office phone calls
• Maintain organization of patient files
• Process cash & insurance payments
• Assist optometrist with eye exam pretests
• Order stationary supplies

Nov 2008 – Sep 2010 · 1 yr 10 mos · Toronto, Ontario, Canada

• Book appointments & confirm schedules
• Manage insurance & cash payments
• Verify patient insurance eligibility
• Maintain organization and cleanliness of office