F

Flaura Shukla

UX Designer

Bengaluru, Karnataka, India13 yrs 5 mos experience
Highly Stable

Key Highlights

  • Expert in navigating ambiguity in product design.
  • Strong focus on human-AI collaboration and governance.
  • Proven track record in leading strategic UX research.
Stackforce AI infers this person is a strategic UX researcher with expertise in SaaS and human-centered design.

Contact

Skills

Core Skills

Ux ResearchService DesignUser Research

Other Skills

Quantitative ResearchQualitative ResearchStrategic Forecastingresearch leadershipUser BehaviorSurvey MethodologyDesign StrategyCustomer Journey MappingSystem DesignDesign ThinkingProduct DesignSustainable DesignTrend ForecastingTrend AnalysisHuman-centered Design

About

Designing the future isn’t about guessing, it’s about recognizing weak signals early enough to shape better decisions. I am a strategic UX Researcher and service designer with 12+ years of experience working at the intersection of human insight, foresight strategy, and complex systems. My work focuses on helping organizations navigate ambiguity, where problems are ill-defined, risks are real, and decisions must be made before outcomes are fully visible. I have led research across 0-1 product spaces, Trust & Safety systems, and emerging technologies, including Generative AI–driven products. I am particularly interested in how human judgment, governance, and accountability must evolve as AI becomes a first-line actor, and where systems tend to fail quietly if not designed with intent. My strengths lie in research design and strategic leverage: framing the right questions early, selecting methods based on decision context rather than convention, and translating complex insights into direction-setting guidance for senior leaders. I frequently work across product, design, engineering, policy, and operations to ensure research informs roadmaps, operating models, and long-term investments—not just feature validation. Earlier in my career, my foundation in design, materials, and cultural trend analysis shaped how I see systems today, connecting behavioral signals, market forces, and lived experiences into cohesive product and service strategies. This allows me to move fluidly between near-term execution and long-term vision. Whether facilitating co-visioning workshops, synthesizing ambiguous signals, or stress-testing future scenarios, my goal is consistent: to help teams design products and systems that are credible now and resilient over time.

Experience

Linkedin

Staff UX Researcher

Jul 2024Present · 1 yr 8 mos · Bengaluru · Hybrid

  • I lead research strategy for Trust & Safety at LinkedIn, India, shaping how teams make decisions in high-risk, high-uncertainty product areas. I partner closely with Product, Design, Engineering, Policy, and Operations leaders to influence roadmap direction, system design, and long-term investments.
  • My work emphasizes research judgment over execution, designing the right questions, selecting fit-for-purpose methods, and aligning research depth to product phase, risk, and business impact.
  • I specialize in 0→1 and platform-level initiatives, helping teams define problem spaces, surface hidden assumptions, and navigate tradeoffs before solutions harden. I have supported new product capabilities from early exploration through launch, often where precedent, metrics, or clear answers do not yet exist.
  • I am currently focussed on AI–enabled systems, particularly where AI becomes a first-line decision-maker. My research addresses human-AI collaboration, trust, governance, and failure modes, informing how responsibility, oversight, and accountability should scale as automation increases.
  • Across initiatives, I operate as a strategic thought partner, managing multiple parallel workstreams and translating complex insights into decision-ready guidance for senior leadership, ensuring research shapes direction.
Quantitative ResearchQualitative ResearchService DesignStrategic Forecastingresearch leadershipUX Research+1

Microsoft

UX Researcher

May 2021Jul 2024 · 3 yrs 2 mos · Bengaluru, Karnataka, India

  • Plan and shape the research road map
  • Introduce key product pivots through user insights and empathy-building exercises with the team — enhancing the existing product for 20m+ enterprise workers by improving the core scheduling and appointment management experience
  • Help the business and design team with Horizon planning and long-term goal strategy, basis user research, and STEEP based domain study
  • Extensively work on evangelising user research across teams, by running workshops, brown-bag sessions, 1:1 in-house research consultation, and quick frameworks for testing and benchmarking
Survey MethodologyQualitative ResearchDesign StrategyService DesignQuantitative ResearchUser Research

Titan company limited

3 roles

Design Research Lead, Product Innovation

Promoted

Jun 2018May 2021 · 2 yrs 11 mos

  • Led design research for watches and wearables from the central innovation team, set up to identify, incubate and scale innovation initiatives and to identify white spaces of opportunity that align with business strategy and growth agenda.
UX ResearchCustomer Journey MappingService DesignSystem Design

Senior Design Researcher

Apr 2017May 2018 · 1 yr 1 mo

Product Designer

Oct 2013Mar 2017 · 3 yrs 5 mos

Cks consulting pvt. ltd.

Design Researcher

Jul 2013Sep 2013 · 2 mos · New Delhi Area, India

  • Design Research and Trend Analysis

Jaquar & company private limited

Design Intern

Dec 2012May 2013 · 5 mos

P a time industries ( maxima watches )

Design Intern

May 2012Jul 2012 · 2 mos

Accessory india

Designer

Jan 2011Oct 2011 · 9 mos

Education

National Institute of Fashion Technology Delhi

B.Des — Lifestyle Product Design

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