Abhay Gupta — Product Manager
Leading the charge at PayPal, my focus is on optimizing our Resolution Centre, a pivotal product serving over 50 million customers worldwide. My journey in product management began with enhancing user experience, first at Nykaa, where I spearheaded user onboarding and activation, then at Tata 1mg, driving B2B2C and B2C growth strategies. My core competencies lie in software product management and search engine technology, which have been instrumental in developing user-centric products and fostering growth. At PayPal, these skills have been crucial for improving the Purchase Protection experience and innovating within the Disputes API domain. The goal is to ensure customer satisfaction and streamline dispute resolution, reinforcing PayPal's commitment to trust and reliability.
Stackforce AI infers this person is a Product Management expert in Fintech with a strong focus on user experience.
Location: Gurugram, Haryana, India
Experience: 6 yrs 4 mos
Skills
- Software Product Management
- User Experience (ux)
- Product Management
- Customer Experience
- E-commerce
- User Onboarding
- Product Strategy
Career Highlights
- Led product management at PayPal for 50 million customers.
- Expert in software product management and user experience.
- Drove B2B2C and B2C growth strategies at Tata 1mg.
Work Experience
PayPal
Senior Product Manager (1 yr 10 mos)
Product Manager 3 (1 yr)
Tata 1mg
Product Manager (5 mos)
Nykaa
Product Manager (8 mos)
Associate Product Manager (10 mos)
PayPal
Product Strategy (10 mos)
Product Strategy Intern (10 mos)
Nation with NaMo
Policy Consultant (1 mo)
Indian Institute of Management Bangalore
Strategy Intern (5 mos)
Maruti Suzuki India Limited
Operations Intern (2 mos)
Club RadioAktiv
Coordinator (4 mos)
Aam Aadmi Party
Policy Research Intern (2 mos)
World Youth Council
Change Leader (2 mos)
BloodConnect
Intern (2 mos)
BITS Pilani Cricket Team
Team Member (1 yr 5 mos)
Student Faculty Council
Core Member (5 mos)
Education
Bachelor of Engineering (B.E.) at Birla Institute of Technology and Science, Pilani
Master of Science - MS at Birla Institute of Technology and Science, Pilani
Full Stack Web Development Certification at freeCodeCamp
Mathematics at City Montessori School