Sharmila Sundaram

CEO

Bengaluru, Karnataka, India11 yrs 9 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led Corefactors' transformation to a product-centric company.
  • Achieved close to $1 million in revenue as a service-based company.
  • Recognized with multiple prestigious awards for entrepreneurial success.
Stackforce AI infers this person is a SaaS leader with a strong focus on revenue operations and product management.

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Skills

Core Skills

LeadershipProduct ManagementBusiness DevelopmentCustomer Relationship Management

Other Skills

Strategic PlanningProduct DevelopmentMarket AnalysisBrand PositioningMarket ResearchCustomer InsightsRevenue GenerationService DeliveryCreativityInnovationProject ManagementMarketing ManagementSales ManagementSales ProcessMarketing Strategy

About

I firmly believe that actions speak louder than words, and my passion lies in driving tangible results for businesses. As the CEO of Corefactors, I have led the charge in helping hundreds of businesses achieve increased throughput and revenue growth through RevOps-enabled, AI-driven Automated Relationship Management. 🌐 Leadership: With over 11 years of experience, I have been at the forefront of providing visionary leadership, consistently driving profitable growth, and steering organizational change. My track record in navigating the SaaS entrepreneurial journey speaks volumes about my commitment to building value and knowledge-based teams and companies. πŸ“ˆ Data-Driven Approach: At Corefactors, our data-driven approach is rooted in my mission to empower businesses to reduce revenue leakage and accelerate revenue growth through a unified strategy. We have successfully implemented this approach, and under my leadership, Corefactors now serves more than 300 customers spanning across India, Albania, the Philippines, and North America. πŸ† Recognitions: My dedication and achievements have been recognized with prestigious awards, including the Meity Nasscom Women Entrepreneur Award, Hot 100 Race to Grace, and the BCIC Emerging Star Award. I see opportunities where others may not, and together with the talented team at Corefactors, we are committed to driving innovation, delivering exceptional value, and leading businesses to unparalleled success.

Experience

Corefactors

2 roles

Chief Executive Officer

Promoted

Apr 2019 – Present Β· 6 yrs 11 mos

  • Started from ZERO Again in 2019.
  • As the CEO of Corefactors, I played a pivotal and hands-on role in orchestrating the strategic transition from a service-based business model to that of a product company. This transformation was a significant endeavour, requiring a comprehensive and forward-thinking approach to redefine the company's identity, operational processes, and market presence.
  • My leadership involved crafting a clear vision for the transition and aligning it with the long-term goals of the organization. I spearheaded initiatives to foster a culture of innovation, product development, and customer-centricity within the company. This included restructuring teams, hiring talent with product-centric expertise, and implementing agile methodologies to enhance the speed and efficiency of our development processes.
  • In collaboration with cross-functional teams, I oversaw the identification of key market opportunities and the development of innovative products that could meet the evolving needs of our customers. This required a keen understanding of market trends, competitor analysis, and a strategic approach to product differentiation.
  • Simultaneously, I led efforts to redefine Corefactors' brand positioning, ensuring that the market recognized our transformation from a service provider to a dynamic and competitive Revops-enabled product-oriented company. This involved strategic marketing campaigns, establishing partnerships, and engaging with stakeholders to communicate our commitment to delivering high-value products.
  • Through my strategic direction and hands-on involvement, Corefactors successfully navigated this complex transition, emerging as a stronger, more adaptable, and growth-focused organization in the competitive landscape of product companies. The successful shift from a service-based to a product-centric model positioned Corefactors for sustained success and relevance in the market.
LeadershipStrategic PlanningProduct DevelopmentMarket AnalysisBrand PositioningProduct Management

Founder

Aug 2015 – Mar 2019 Β· 3 yrs 7 mos

  • The inception of Corefactors began with a visionary goal of building a groundbreaking product in the sales and marketing space. To gain insights into market dynamics and fine-tune our understanding of customer needs, we adopted an initial strategy of operating as a service-based company. Specializing in SMS and email marketing solutions, we not only provided valuable services to our clients but also utilized this phase to gather firsthand knowledge about the challenges and opportunities in the sales and marketing industry.
  • Our foray into services proved to be a strategic decision, yielding close to $1 million in revenue. This revenue stream not only provided financial stability but also served as a crucial learning experience, allowing us to intimately understand the pain points of our clients and the intricacies of delivering effective marketing solutions.
  • As a service company, we leveraged our interactions with clients to validate and refine our initial product concept. This hands-on approach enabled us to identify gaps in existing solutions and validate the market fit for our envisioned product. The revenue generated from the service-based model not only sustained our operations but also fueled the development of our proprietary product, ensuring that it was tailored to meet the real-world needs of businesses.
  • The dual strategy of starting as a service-based company provided Corefactors with a strong foundation, combining practical market knowledge with financial stability. This approach not only validated our product-market fit but also positioned us strategically for the subsequent transition from a service-oriented business to a product-centric company, allowing us to capitalize on our insights and deliver a highly relevant and impactful solution to the sales and marketing space.
Market ResearchCustomer InsightsRevenue GenerationService DeliveryBusiness DevelopmentCustomer Relationship Management

Work lab

Co-Founder

Feb 2011 – May 2012 Β· 1 yr 3 mos Β· Salem Area, India

  • Work labs, training institute which helped children with creativity and innovation. On 2011 our students have delivered a product called "WATER FOR EVERYONE". It was implemented in buses.
CreativityInnovationProject ManagementLeadership

Education

Indian Institute of Management, Kozhikode

Executive MBA

Sep 2021 – Oct 2022

Bharathiar University

Master's degree β€” Computer Science

Jan 2009 – Jan 2011

Periyar University

Bachelor of Science (B.Sc.) β€” Computer Science

Jan 2006 – Jan 2009

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