Vindhya Arora

Operations Associate

Bengaluru, Karnataka, India6 yrs 4 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led cross-functional initiatives at Unilever.
Expert in data analytics and dashboard automation.
Dean’s Merit List awardee at SPJIMR.

Stackforce AI infers this person is a Fintech professional with strong analytical and leadership skills.

Contact

Skills

Core Skills

Customer ExperienceProblem SolvingAnalytical Skills

Other Skills

CommunicationData AnalyticsPythonSupply Chain ManagementIT IntegrationProgram ManagementProject DeliveryQuality ProcessesMicrosoft PowerPointTableauHadoopHiveLeadershipMicrosoft Office

About

I am currently working as a Delivery Manager at Unilever, where I lead cross-functional initiatives to drive end-to-end execution across supply chain processes. I hold a Post Graduate Diploma in Management in Information Management from S.P. Jain Institute of Management and Research, Mumbai, where I was a Dean’s Merit List awardee and part of the student exchange program at IESEG, France. Prior to this, I worked for 33 months as a Business Analyst at EXL for a US banking client, where I focused on dashboard automation, MIS reporting, and incentive optimization using tools like SAS, SQL,and Excel. I am passionate about inclusive leadership and continuous learning. In the long run, I aim to grow into a leadership role where I can drive impact through strategy, collaboration, and innovation.

Experience

Unilever

3 roles

IT Manager, Customer Experience

Promoted

Jun 2023 – Present · 2 yrs 9 mos

Customer ExperienceCommunication

Unilever Future Leaders Program- Management Trainee

Jun 2022 – Jul 2023 · 1 yr 1 mo

CommunicationProblem Solving

ULIP Intern

Sep 2021 – Oct 2021 · 1 mo

Exl

3 roles

Consultant II

Jan 2020 – May 2020 · 4 mos · Gurugram, Haryana, India

Leveraged data analytics to guide decision making for a Fortune-100 financial corporation
Created scorecard to assess the impact of COVID-19 on credit card usage patterns
Tracked email marketing performance of credit card membership rewards using web analytics
Conducted Python workshop for 10+ members from client’s team
Mentored 2 interns on live business projects

Analytical SkillsCommunication

Senior Business Analyst

Promoted

Feb 2019 – Dec 2019 · 10 mos · Gurugram, Haryana, India

Developed a POC for Optical Character Recognition of expense receipts on Python using
opencv,tesseract and regex libraries
Incentive System Optimization (Pricing and Incentive System Modernization):
Analyzed various metrics of the Incentive System by going through several contracts
Identified opportunities of increasing bottom line savings
Proposed changes in terms and calculation logic of different incentive terms
Devised new strategy on tagging transactions to avert bottom-line leakage
Strategized automated dashboard preparation technique to enhance the client experience and decrease financial surprises
Received appreciation from senior leadership for pointing out the loopholes, revenue leakages and providing the visibility of the current incentive structure

Analytical SkillsProblem Solving

Business Analyst

Aug 2017 – Jan 2019 · 1 yr 5 mos · Gurugram, Haryana, India

Generated leads for merchant acquisition through data enrichment and name matching
Created a quarterly customer engagement dashboard to aid in marketing decisions
Measured ROI of various marketing campaigns
Automated performance dashboards using Python and HQL
Provided insights on client retention through vintage view dashboards and T&E analysis

Analytical Skills

Newsbytes

Internship

Jul 2016 – Jul 2016 · 0 mo

Benchmarked the application against industry peers and suggested improvements
Analysed News Consumption Patterns across gender and age groups for customized feed