Tushar Manchanda

Operations Associate

Gurugram, Haryana, India4 yrs 1 mo experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven expertise in customer service management.
  • Strong background in escalation resolution.
  • Effective teamwork and collaboration skills.
Stackforce AI infers this person is a Customer Service Professional with expertise in Fintech operations.

Contact

LinkedIn

Skills

Core Skills

Customer Service ManagementEscalation ResolutionCustomer ServiceClient Services

Other Skills

TeamworkCustomer ExperienceBusiness AnalysisSupport Services ManagementAnalytical SkillsProblem SolvingCommunication

Experience

Suryoday small finance bank ltd

2 roles

KYC Officer

Jun 2025 – Present · 10 mos · Gurugram, Haryana, India

Customer Service Team Lead

Jun 2025 – Present · 10 mos · Gurugram, Haryana, India

Customer ServiceCustomer Service Management

One mobikwik systems private limited

2 roles

Subject Matter Expert

Promoted

Jan 2025 – Present · 1 yr 3 mos

TeamworkCustomer Service

Vkyc Executive

Mar 2023 – Jan 2025 · 1 yr 10 mos · Gurugram, Haryana, India · On-site

TeamworkCustomer Service

Mobikwik

2 roles

consumer operations

Jan 2025 – Jun 2025 · 5 mos

Escalation Specialist

Jan 2025 – Jun 2025 · 5 mos

Escalation ResolutionClient Services

Park+

Sales Specialist

Jun 2021 – Jun 2022 · 1 yr · Gurugram, Haryana, India · On-site

Client ServicesCustomer Experience

Education

Swami Vivekananda Subharti University, Meerut

Bachelor of Arts - BA — Political Science and Government

Jul 2022 – Feb 2025

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