Apr 2020 – Mar 2024 · 3 yrs 11 mos · London, England, United Kingdom · Remote

• Led a team of cross functional product consultants across EMEA. Helped enterprise clients modernise software and deliver high value products at scale. Navigated major organisational transitions, including VMware’s acquisition by Broadcom, while maintaining delivery quality and team stability.
• → Co managed the EMEA P&L to grow revenue while protecting margins
• → Built and led an 8 person consulting team across 5 countries
• → Delivered CSAT scores of 90 to 100 percent across multi quarter engagements
• → Strengthened client alignment on strategy, ways of working and product led practices

Jan 2016 – Apr 2020 · 4 yrs 3 mos · London, England, United Kingdom · On-site

• Joined Pivotal Labs as the first product hire in the Sydney office before relocating to London to support the expansion of the EMEA practice. Progressed from Product Manager to leading product managers and cross functional teams through complex delivery environments and the acquisition of Pivotal by VMware.
• → Built early product capability in Sydney and supported the growth of the London and EMEA practices
• → Led product engagements across financial services, retail, media and automotive
• → Coached product managers and teams through discovery, delivery and improvements to ways of working
• → Helped clients adopt lean, user centred and outcome oriented product practices

Feb 2014 – Dec 2014 · 10 mos · Sydney, New South Wales, Australia · On-site

• Started as an Account Manager for a CEO-backed initiative before moving into a product role for the Recruiter product and the Preferred Freelancer Program. Worked across discovery, delivery and operations to achieve product–market fit and scale the portfolio globally.
• → Built the Recruiter product and the Preferred Freelancer Program with a cross functional team, using experiments (including concierge tests) to validate demand and shape early product–market fit
• → Scaled product operations globally by hiring, training and managing Recruiters across Sydney, Manila and Vancouver
• → Drove significant revenue growth by increasing project completion rates and employer budgets using data driven experimentation
• → Improved reporting and analytics by defining metrics and collaborating on enhancements to the company’s internal data tools

May 2013 – Nov 2015 · 2 yrs 6 mos · Sydney, New South Wales, Australia · Hybrid

• Joined the founding team after completing a startup accelerator in Adelaide. Bootstrapped the business with personal funds, sweat equity and accelerator support. Led product and multi city expansion before collaborating with my co founder, advisors and leaders on the decision to close the business in response to market conditions.
• → Developed the product vision and roadmap in collaboration with the CEO, guiding the cross functional design and engineering team
• → Designed and delivered the company’s product portfolio, including responsive web and iOS applications
• → Expanded operations across three Australian cities while refining the business model and customer experience
• → Co led the decision making and execution of the business wind down in response to market, competitive and financial constraints

Mar 2011 – Aug 2011 · 5 mos · Copenhagen, Capital Region, Denmark · On-site

• Joined Podio while on exchange at Copenhagen Business School, pitching myself for a role and helping the team build early adoption ahead of their rapid expansion. This was my first role in tech and the experience that set me on the path toward product leadership.
• → Established and ran the Podio Sponsorship Program supporting nonprofits, startups and student groups
• → Aligned the program with Podio’s marketing and community strategy
• → Onboarded and trained sponsored organisations across multiple regions
• → Delivered workshops and community events to support early product adoption