Jan 2015 – Jun 2025 · 10 yrs 5 mos · Mississauga, ON · Remote

• Directed a 360° recruitment desk, partnering with manufacturing and industrial organizations to identify hiring needs, design sourcing strategies, and deliver placements across all levels.
• Built and led a high-performing recruitment team, coaching on best practices in sourcing, interviewing, and client management, resulting in improved performance and retention.
• Developed and executed talent acquisition strategies leveraging proactive headhunting, social recruiting, and market mapping, reducing time-to-fill for critical roles.
• Partnered with executives and hiring managers on workforce planning, succession strategies, and long-term talent pipelines.
• Negotiated recruitment contracts and delivered tailored solutions to meet client business objectives.
• Elevated candidate experience by streamlining processes and implementing feedback loops, improving client satisfaction and repeat business.
• Monitored recruitment KPIs and metrics to evaluate performance, optimize sourcing channels, and report on hiring effectiveness to leadership.

Jul 2011 – Dec 2014 · 3 yrs 5 mos · Cambridge, ON

• Managed million-dollar staffing accounts, delivering full-cycle recruitment for industrial and administrative clients.
• Conducted sourcing, behavioral interviews, onboarding, and workforce development initiatives to meet regional labor demands.
• Negotiated contracts and secured long-term client partnerships through effective relationship management.
• Led orientations, trained candidates on policies and client-specific requirements, and ensured compliance with staffing standards.
• Increased client satisfaction and retention through responsive communication, dispute resolution, and customized recruitment solutions.

Apr 2011 – Jun 2011 · 2 mos · Sudbury, on

• Responsible for opening and closing the bar and restaurant, balancing tills, counting and handling cash, customer service, preparing foods and desserts, then cleaning, as well as serving multiple courses of food

Oct 2010 – Apr 2011 · 6 mos · Mississaua, ON

• Completed research for the development of the Faculty in Residence Program, completed research for Upper Year Orientation and Upper Year Programs, handled other general administrative tasks, frequent use of MS Excel and Word.

Apr 2010 – Sep 2010 · 5 mos · Cambridge, ON

• Handled a multi-line switchboard, customer service over the phone and via email, payment acceptance and recording into their in-house system (Job Boss) and filing and reorganizing office files.

Jan 2008 – Jun 2008 · 5 mos · Grosse Pointe Shores, MI

• Took care of a 4 year boy and a 5 year old girl. I was their live-in caregiver and my tasks ranged from cooking for them, to driving them to school, to conducting fun and educational activities for them.

Aug 2004 – Apr 2006 · 1 yr 8 mos · Calgary, AB

• Customer service, cash handling, taking customers orders and filling them, as well as the preparation of all product in back-house production.

Aug 2002 – Aug 2009 · 7 yrs · Cambridge, ON

• Computer dispatching, handled a multi-line switchboard, customer service over the phone with customers, and via the 2-way radio with drivers, assisted with accounts payables and receivable via QuickBooks.