Lovish Arya

Product Manager

New Delhi, Delhi, India2 yrs 10 mos experience

Key Highlights

  • Led development of multiple MVPs with high client success.
  • Achieved 100% renewal rate for top-tier clients.
  • Expert in creating data-driven product strategies.
Stackforce AI infers this person is a SaaS Product Manager with expertise in AI and client success strategies.

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Skills

Core Skills

Product ManagementBusiness AnalysisMachine Learning

Other Skills

Technical WritingData VisualizationSQLPython (Programming Language)Sales & Marketing LeadershipBERT (Language Model)TransformersWireframingTechnical DemonstrationsSprinklr MarketingSprinklr SocialSprinklr ServiceComputer ScienceCommunicationLeadership

About

Innovative AI Product Manager with a strong grasp of SaaS platforms, and social media integration. Demonstrated expertise in managing Sprinklr's end-to-end onboarding, social listening analytics, and CCaaS for top-tier clients. Skilled in user-centric product enhancements, process automation, and efficient customer support. Proven success in leading multi-channel brand campaigns, utilizing analytical insights to drive platform performance, and streamlining content workflows. Passionate about creating seamless, data-driven experiences that boost engagement and align with growth strategies in competitive tech landscapes. Known for effective collaboration across product, client, and support teams to achieve targeted outcomes.

Experience

2 yrs 10 mos
Total Experience
1 yr 6 mos
Average Tenure
1 yr 6 mos
Current Experience

Unifyapps

Product Manager

Nov 2024Present · 1 yr 6 mos · Gurugram, Haryana, India · On-site

Sprinklr

Product Analyst

Jul 2023Dec 2024 · 1 yr 5 mos · Gurugram, Haryana, India · On-site

  • Led development of 10+ MVPs including PRD, design, development, and QA processes. Key features included an ADs composer, Guided Path and an LLM-based AI Twin.
  • End-to-end ownership of 50+ clients, including Disney, DELL and Hermes, managing onboarding, implementation, and success independently, achieving 100% renewal rate with 30% successful upsells.
  • Executed 200+ product demos, securing a 40% conversion rate and generating $350,000+ in new revenue.
Product ManagementBusiness AnalysisTechnical WritingData VisualizationSQLPython (Programming Language)

Mitacs

AI Researcher

Jun 2022Aug 2022 · 2 mos · Montreal, Quebec, Canada · On-site

  • Developed a heart monitoring tool, achieving a 17% reduction in interpretation time for diagnose.
  • Drove tool adoption in 70+ hospitals through strategic marketing initiatives, securing funding from the NSERC.
BERT (Language Model)TransformersMachine Learning

Samsung electronics

AI Researcher

Jul 2021Dec 2021 · 5 mos · Delhi, India · On-site

  • Architected an LLM AI model achieving 93.96% accuracy, enhancing Samsung Health app.
  • Analyzed user data with key trends, boosting daily active users by 20% through personalized recommendations.
Python (Programming Language)Machine Learning

Education

Delhi Technological University (Formerly DCE)

Bachelor of Technology - BTech — Electronics and Communications with Computer Science - ML

Aug 2019Jun 2023

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