Diksha Mittal

Customer Success Manager

Delhi, India6 yrs 2 mos experience
AI EnabledAI ML Practitioner

Key Highlights

  • Expert in customer success and retention strategies.
  • Strong background in consulting and growth strategy.
  • Engaging writer with 39k+ LinkedIn followers.
Stackforce AI infers this person is a Customer Success Manager with expertise in consulting and growth strategies for developer-focused companies.

Contact

Skills

Core Skills

Customer Relationship Management (crm)Product ManagementBusiness StrategyGrowth StrategiesRevenue & Profit GrowthE-commerceGo-to-market StrategyConsultingProgram ManagementPublic SpeakingProject ManagementChange ManagementResearchData AnalysisOperations ManagementContent ManagementSocial MediaWritingCommunity DevelopmentSocial Entrepreneurship

Other Skills

Client RelationsRetention ManagementRetention StrategiesAccount ManagementCustomer RetentionCustomer SatisfactionStakeholder RelationsExpansion StrategySales OperationsBusiness ExpansionFundraisingResearch and Development (R&D)Strategic Planning for GrowthD2CE-commerce Optimization

About

I work as a Customer Success Manager at Reo.Dev, helping developer tool companies figure out who actually needs their product and who’s most likely to convert. Think of it as building a modern revenue engine for developer-first companies. My role blends customer empathy, product thinking, and a consulting-style approach to problem-solving. Before this, I spent four years at BCG, working across growth strategy, GTM, and operational transformations. I’ve also worked with early-stage founders on GTM, operations, and product adoption, and mentor people looking to break into consulting. Outside work, I write about business economics, tech and decision-making, read by 39K+ people on LinkedIn. If you want to chat about something interesting, feel free to reach out. Let’s keep it simple and see where it goes.

Experience

6 yrs 2 mos
Total Experience
1 yr 1 mo
Average Tenure
6 mos
Current Experience

Reo.dev

Customer Success Manager

Nov 2025Present · 6 mos · India · Hybrid

Client RelationsCustomer Relationship Management (CRM)Retention ManagementRetention StrategiesAccount ManagementCustomer Retention+7

Stringer journalism

Chief of Staff

Oct 2025Nov 2025 · 1 mo · India · Remote

Business StrategyFundraisingGrowth StrategiesResearch and Development (R&D)

Better nutrition

External Growth Manager - CEO/CGO Office

Aug 2025Sep 2025 · 1 mo · India · Remote

Revenue & Profit GrowthGrowth StrategiesBusiness StrategyE-CommerceStrategic Planning for GrowthD2C+1

Boston consulting group (bcg)

2 roles

Knowledge Specialist

Jul 2023Aug 2025 · 2 yrs 1 mo · New Delhi, Delhi, India · On-site

Go-to-Market StrategyContent ManagementProgram ManagementConsultingProblem SolvingNarrative Analysis+7

Junior Knowledge Specialist

Aug 2021Jun 2023 · 1 yr 10 mos · New Delhi, Delhi, India · On-site

Go-to-Market StrategyContent ManagementProgram ManagementConsultingProblem SolvingNarrative Analysis+7

District 41, toastmasters international

Vice President Education | BCG Toastmasters

Mar 2023Jan 2024 · 10 mos · On-site

Program ManagementInterpersonal CommunicationOral CommunicationCommunicationPublic SpeakingNarrative Analysis+3

Velocity

Growth Team

May 2021Jul 2021 · 2 mos · Greater Bengaluru Area · Remote

Change ManagementProject ManagementStakeholder ManagementOperations Management

Marquee equity

Research Team

Feb 2021Mar 2021 · 1 mo · Delhi, India · Remote

ResearchData Analysis

Unlock consultancy

Student Consultant

Sep 2020Nov 2020 · 2 mos · London Area, United Kingdom · Remote

Consulting

United nations

National Team CYL

Aug 2020Dec 2020 · 4 mos · Delhi, India · Remote

Operations Management

Openhouse

Club Mentor - Entrepreneurship Club

Aug 2020Dec 2020 · 4 mos · Greater Bengaluru Area · Remote

Operations Management

Traco solutions

Market Researcher

Jun 2020Jun 2020 · 0 mo · Delhi, India · Remote

Research and Development (R&D)ResearchReport WritingData AnalysisReporting & Analysis

Bloombuzz

2 roles

Content Director

May 2020Jun 2020 · 1 mo · Delhi, India · Hybrid

Content ManagementSocial Media BloggingSocial MediaSocial Media Consulting

Content Writer

Mar 2020Jun 2020 · 3 mos · Delhi, India · Hybrid

Content ManagementSocial MediaSocial Media ConsultingWriting

Mark-it hansraj, the strategy consulting society of hansraj college

2 roles

Senior Consultant

Apr 2020Oct 2020 · 6 mos · Delhi, India · On-site

ConsultingStart-up Consulting

Consultant

Jul 2019Oct 2020 · 1 yr 3 mos · Delhi, India · On-site

ConsultingStart-up Consulting

The finscope

Research

Oct 2019Feb 2020 · 4 mos · Delhi, India · Remote

Research and Development (R&D)ResearchReport WritingReporting & AnalysisData Analysis

Rotaract club of hansraj

Rotaractor

Feb 2019May 2020 · 1 yr 3 mos · New Delhi Area, India · On-site

Social ServicesCross-functional Team LeadershipCommunity DevelopmentTeamworkSocial EntrepreneurshipIntercultural Communication

Education

Manipal University Jaipur

Master of Arts - MA — Economics

May 2025May 2027

Hansraj College

B.A (Hons.)Economics — Economics

Jan 2018Jan 2021

Nirmala Convent School, Siliguri

Jan 2004Jan 2018

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