Feb 2025 – Present · 1 yr 1 mo · Bengaluru, Karnataka, India · On-site

• Co-founded and built from scratch an IT services company, Kimshuka Technologies, where I drove sustainable growth, achieved delivery excellence, and cultivated long-term client relationships. I was solving business challenges and attaining operational scale by possessing and managing high-performing teams revenue growth without relying on external capital.
• Key Highlights:
• As a founding member and head of operations, I launched and expanded a two person team into a fully functional ten person unit that delivered projects in IoT, web and mobile applications, e-commerce, and product engineering.
• Achieved 10% year-on-year compounded growth through disciplined cash flow management, lean operations, and client referrals.
• From my prior experience managing client expectations, I led over 15 projects helping clients to achieve their goals while ensuring their satisfaction in quality, deadlines, and overall experience.
• Building the company culture from scratch I was able to establish client-first interactions by promoting transparency, adaptability, and reliable execution which ensured a loyal client base.
• As head of business development, I set up strategic hiring and partnership initiatives while supervising solution architecture all while actively managing key accounts.
• Focus Areas:
• Bootstrapped Growth | Client Acquisition & Retention | Full-Cycle Delivery | Lean Operations at scale | Leadership & Team Building | Strategic Execution | Technology Driven Change Management

Dec 2018 – Jan 2025 · 6 yrs 1 mo · Bengaluru Area, India

• As a Delivery Director, I played a role in strategic program delivery as well as operational transformation to drive revenue and profit growth. I enabled performance improvement across projects and portfolios by aligning cross functional teams, embedding scalable governance structures, and optimizing delivery processes.
• Key Achievements:
• Achieved USD 2 million in additional annual revenue by implementing a new workflows which improved our sales pielines to dive additional growth.
• Improved client satisfaction scores by 25% through implementing a consistent global delivery framework.
• Implemented PMO frameworks that utilized metrics for monitoring visibility and constraining resource waste in regard to expenditure.
• Worked with sales and pre-sales teams to ensure delivery capability enabled aligned execution with go to market strategies resulting in faster deal closures.
• Managed multimillion-dollar programs spanning across martech, digital transformation, platform engineering initiatives enabling delivery within budget and timelines with quality standards.
• Focus Areas:
• Program Governance | Scalable Delivery Models | Revenue Acceleration | Team Enablement | Operational Excellence | Cross-functional Leadership

Jan 2018 – Dec 2018 · 11 mos · Bangalore

• Spearheaded the global portfolio of IoT-driven marketing and customer engagement programs for cleaning and hygiene solutions. Aimed at digitizing and transforming the traditional chemical and equipment-based offerings into value delivering smart, connected ecosystems in healthcare, hospitality, food service, and industrial sectors.
• Key Responsibilities:
• Implemented strategic IoT initiatives that integrated dosing systems, dispensers, and hygiene equipment with cloud monitoring and marketing systems.
• Designed and executed usage-based smart hygiene solutions with R&D, IT, and regional marketing teams that supported usage tracking, predictive maintenance, and compliance reporting alongside multi-level responsive reporting and authentication.
• Created a scaleable MarTech roadmap incorporating data from IoT devices with CRM systems, advanced analytics and customer engagement platforms.
• Managed global connected hygiene solution rollouts ensuring product functionality aligned with marketing and commercial goals.
• Designed and implemented portfolio governance frameworks that addressed regulatory, operational, and market-specific compliance for IoT solutions.
• Key Achievements:
• Achieved customer retention and product adoption with visibility-driven global smart dosing solution launch.
• Achieved 40% reduction in system downtime and service response time through automated alerting and connected support workflow automation.
• Enabled sustainability reporting by tracking water, chemical, and energy usage via connected cleaning systems.
• Focus Areas:
• IoT-Enabled Hygiene Systems | Smart Cleaning Solutions | Connected Equipment Data | Global Program Delivery | B2B MarTech Strategy | Predictive Service Models | Compliance & Sustainability | Customer Experience Innovation

Jun 2017 – Dec 2017 · 6 mos · Bengaluru Area, India

• Facilitate and Lead the team on following best practices in development life cycle such as TDD, Pair Programming, Peer Review of Code and Unit testing
• Facilitate the scrum ceremonies such as planning, refinement, review and retrospective.
• Liaise and Mentor the product owner to help groom and prioritize the product backlog, mentor on converting user requirements into user stories and acceptance criteria.
• Mentor the team on estimation techniques and how to keep on top of their work by working smartly.
• Emphasize the concept of Minimum Viable Product (MVP) so that the product is delivered in an Incremental manner with appropriate feedback from the users of the product.
• Organize Scrum games from time to time to help nurture soft skills, and team building activities in various teams.

Nov 2015 – May 2017 · 1 yr 6 mos · Bangalore, India

• Scrum Master, Agile coach, training and coaching multiple teams in the organization.
• Mentor multiple teams in the organization towards agile methodologies and Scrum Practices.
• Facilitate and Lead the team on following best practices in development life cycle such as TDD, Pair Programming, Peer Review of Code and Unit testing
• Facilitate the scrum ceremonies such as planning, refinement, review and retrospective.
• Liaise and Mentor the product owner to help groom and prioritize the product backlog, mentor on converting user requirements into user stories and acceptance criteria.
• Mentor the team on estimation techniques and how to keep on top of their work by working smartly.
• Emphasize the concept of Minimum Viable Product (MVP) so that the product is delivered in an Incremental manner with appropriate feedback from the users of the product.
• Organize Scrum games from time to time to help nurture soft skills, and team building activities in various teams.

Jul 2013 – Aug 2015 · 2 yrs 1 mo · Godalming, Surrey

• Integrated over 300 GTLDs into Domainbox platform
• Trained about 80 people on Atlassian tool sets including Jira, confluence and stash.
• Pioneered the use of TDD and CI in the team.
• Designed and developed a revolutionary "domain name valuation engine" that takes into consideration multiple factors, performs analysis and provides a suggested price for any given domain name within a matter of milliseconds.
• Working on a SOAP based API called Domainbox which integrates multiple TLDs, and registries and presents it as one to any re-seller.

Jul 2011 – Jun 2013 · 1 yr 11 mos · Brighton, United Kingdom

• Development of new tools to automatically retrieve and integrate data from various sources into the company database based on SOAP and REST calls.
• Development of REST based API to allow partners to access data.
• Enhancement of the product UI as per requirements and specified product
• documentation.
• Data Center and server support.
• Was awarded "Best New Employee Award"