Dushyant Singh R. — Operations Associate

Hi, I am Dushyant Singh Rathore, a Senior Commercial Operations Specialist at NTT DATA. I specialize in the powerful intersection of Salesforce Business Analysis and Power BI Development, transforming complex data into scalable business solutions. With an MBA from IIHMR University and 7X Salesforce Certifications, I act as a strategic bridge between technical execution and business objectives. My focus is on driving Digital Transformation by automating manual workflows and delivering Actionable Insights that support sustained revenue growth. What I bring to the table: - Salesforce Ecosystem: Expert in CRM Customization, Sales Cloud, Process Automation, and Salesforce Quality Analysis to ensure data integrity and platform efficiency. - Data Intelligence (Power BI): Specialized in Data Visualization, building interactive dashboards, and using Business Intelligence to track Regional OKRs and Board-level KPIs. - Operational Excellence: Proven track record in Project Management and Agile/Scrum methodologies, facilitating critical stakeholder meetings and streamlining cross-functional business units. - Document Automation: Advanced experience in DocuSign integrations and Nintex Process Automation (3X Certified) to optimize resource management. Core Competencies & Technical Stack: - Salesforce Tools: Salesforce Admin, Lightning App Builder, Flow Builder, Requirement Gathering (BRD/FRD), and UAT. -Analytics & Reporting: Power BI Developer, Data Modeling, KPI Reporting, and SharePoint Administration. - Business Analysis: Gap Analysis, Process Mapping, Stakeholder Management, and OKR Tracking. I am passionate about leveraging analytical rigor to solve today's operational challenges while building the framework for long-term business value. Let’s connect to discuss Salesforce optimization, Power BI insights, or Agile project delivery.

Stackforce AI infers this person is a Salesforce and Business Intelligence specialist in the SaaS industry.

Location: Rajasthan, India

Experience: 6 yrs

Skills

Salesforce Ecosystem
Data Intelligence (power Bi)
Business Development

Career Highlights

7X Salesforce Certified professional.
Expert in Salesforce customization and Power BI development.
Proven track record in driving digital transformation.

Work Experience

NTT DATA

Senior Commercial Operations Specialist (1 yr)

TechAim Information Technologies Pvt.Ltd

Salesforce Business Analyst and Quality Engineer (1 yr 7 mos)

Cyntexa

Salesforce Business Analyst (1 yr 3 mos)

ImpactGuru

Business Development Manager (7 mos)

Musk Cove

Salesforce Associate (1 yr 6 mos)

Education

Master of Business Administration - MBA at IIHMR University

Bachelor of Business Administration - BBA at Manipal University Jaipur

High school at St Edmund's School

Dushyant Singh R.

Operations Associate

Rajasthan, India6 yrs experience

Key Highlights

7X Salesforce Certified professional.
Expert in Salesforce customization and Power BI development.
Proven track record in driving digital transformation.

Stackforce AI infers this person is a Salesforce and Business Intelligence specialist in the SaaS industry.

Contact

Skills

Core Skills

Salesforce EcosystemData Intelligence (power Bi)Business Development

Other Skills

Project ManagementMarket ResearchAccount ManagementUser StoriesBusiness PlanningSocial Media MarketingOperations AdministrationData Modeling and SQLDocuSign CLMNintex AutomationAgile MethodologiesScrumAgile & Waterfall MethodologiesOperations ManagementSalesforce CPQ

About

Experience

Ntt data

Senior Commercial Operations Specialist

Mar 2025 – Present · 1 yr · Remote

Compilation of data for reporting/communications/KPIs
Board level reporting
Documentation and facilitation of critical meetings
Regional OKR tracking and support
Regional Investment Committee reporting
Global Reporting compilation on behalf of region
Support cross-org projects and initiatives to meet the changing business environment and manage complex business needs.
Work with leaders to define and operationalize improvements to the team’s communication strategy inclusive of SharePoint design and administration, new communication mediums, deck templates, and more.
Serve as key internal GID partner cross-regionally. Work with counterparts to strengthen global alignment on processes, priorities, and support. Support regional execution while driving toward globally standardized outputs and products.
Partner closely with stakeholders across the team, along with talent acquisition and recruiting, to manage people and non-people targets.
Streamline business processes across the business unit, optimizing quality, efficiency, and effective resource management. This includes the development of business processes and tools to continuously improve organizational efficiency. Align globally to ensure best practices are shared and utilized.
Drive team data strategy. Partner to implement systems and tools ensuring ongoing data completeness and integrity. Create and manage on-going review cadence for key team metrics.
Communicate changes in procedures to the wider organization
Identify constraints, concerns, and present proposed solutions to mitigate to the stakeholders
Identify and perform ad-hoc analysis, as needed to support decisions and project delivery.

Project ManagementSalesforce EcosystemData Intelligence (Power BI)

Techaim information technologies pvt.ltd

Salesforce Business Analyst and Quality Engineer

Jul 2023 – Feb 2025 · 1 yr 7 mos · Jaipur, Rajasthan, India · Remote

Proficient in Salesforce configurations, customizations, and administration to optimize workflows.
Transformed data into actionable insights, enhancing decision-making processes.
Bridged the gap between technical and non-technical teams for effective communication.

Market ResearchAccount ManagementSalesforce Ecosystem

Cyntexa

Salesforce Business Analyst

Mar 2022 – Jun 2023 · 1 yr 3 mos · Jaipur, Rajasthan, India · On-site

Defined project scope, objectives, and resource requirements for Salesforce implementation projects.
Collaborated with stakeholders to gather and analyze business requirements, translating them into functional specifications.
Led project teams to ensure successful project execution within budget and timeline constraints.

Market ResearchUser StoriesSalesforce Ecosystem

Impactguru

Business Development Manager

Jul 2021 – Feb 2022 · 7 mos · Delhi, India · On-site

Formulated effective sales strategies and plans to drive crowdfunding campaign success, resulting in revenue maximization.
Led and managed a team of sales professionals, providing guidance and motivation for individual and team success.
Identified attractive programs for fundraising in new Hospitals/Diagnostic Centres, creating successful campaigns.
Developed territory management plans, established strong client relationships, and monitored market trends for competitive advantage.

Business PlanningSocial Media MarketingBusiness Development