Sangita Nath

Operations Associate

Shillong, Meghalaya, India4 yrs experience
Highly Stable

Key Highlights

  • Proven track record in driving sales growth.
  • Strong expertise in customer relationship management.
  • Skilled in managing branch operations efficiently.
Stackforce AI infers this person is a Banking and Financial Services professional with strong sales and customer engagement skills.

Contact

Skills

Core Skills

ManagementCustomer ServiceSales & MarketingCustomer Engagement

Other Skills

CommunicationDigital MarketingPresentation SkillsMicrosoft OfficeChemistry

About

Currently, employed as an Asst.Manager in Federal Bank.

Experience

Federal bank

3 roles

Assistant Manager

Promoted

Feb 2024Present · 2 yrs 1 mo

  • ​As a results-driven banking professional with a comprehensive background managing a wide range of branch operations. Efficiently handling daily branch operations, including cash , transfers and ATM management. Skilled in providing exceptional customer service, building strong client relationships, and successfully managing gold loan disbursements keeping a note on compliance. A detail-oriented individual committed to achieving operational excellence and sales targets.
ManagementCustomer ServiceSales & Marketing

Probationary Officer

Promoted

Dec 2023Jul 2024 · 7 mos

  • ​As the second-in-line official at a bank, I played a pivotal role in the strategic direction and daily execution of branch operations. My responsibilities spanned across key banking functions, including a strong focus on both sales and operational management. I am instrumental in driving business growth by sourcing and processing of BUB and retail loan disbursements and expanding the CASA portfolio. I also hold comprehensive oversight of branch operations, from ATM and cash management to gold loan processes and ensuring exceptional customer service along with meeting targets for Third party products including LI, HI, SIP, WMS
Sales & MarketingCustomer EngagementCommunication

Probationary Officer

Feb 2022Nov 2023 · 1 yr 9 mos

Onex solutions pvt. ltd

Marketing Intern

Jul 2020Aug 2020 · 1 mo

  • Worked as a team lead for products like SEO and SMS marketing, it is a multifaceted role that combines sales expertise with leadership, strategic planning, and a deep understanding of digital marketing. The role involved not only selling but also managing and mentoring a team of sales professionals to achieve and exceed sales targets.
Sales & MarketingDigital Marketing

Kaasid

Marketing and Operations

Jun 2020Jul 2020 · 1 mo · Work From Home

  • As a sales executive at Kaasid, an e-commerce brand based in Kashmir, responsible for driving sales and brand awareness primarily through social media platforms. The core of the role is to bridge the gap between Kaasid's unique, handcrafted products reflecting Kashmiri craftsmanship and a global customer base.
  • ​The work involves:
  • ​Content Creation and Promotion: Crafting engaging social media posts, stories, and reels that highlight the beauty, quality, and story behind each product. This includes showcasing the intricate details of Kashmiri art and embroidery, the fabrics used, and the "slow fashion" and sustainable ethos of the brand.
  • ​Customer Engagement: Directly interacting with potential customers on platforms like Instagram, Facebook, and possibly LinkedIn. This included answering inquiries, providing detailed product information, and building trust and rapport with the audience.
  • ​Relationship Management: Cultivating a community around the brand by engaging with followers, influencers, and brand advocates. This helped in building loyalty and generating word-of-mouth referrals.
  • ​Sales Conversion: Guiding interested prospects through the sales funnel, from initial inquiry to a final purchase. This involved sharing direct links to the e-commerce store, assisting with sizing or customization queries, and even managing the order process for certain clients.
Sales & MarketingCustomer Engagement

Accenture

Virtual Reality Development Intern

Jun 2020Jul 2020 · 1 mo

Education

EIILM-Kolkata

Master of Business Administration - MBA — Marketing

Jan 2019Jan 2021

St. Anthony's High School - India

Bachelor of Science - BS — Chemistry

Jan 2015Jan 2018

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