Jun 2011 – May 2019 · 7 yrs 11 mos · Pune Area, India

May 2008 – Jun 2011 · 3 yrs 1 mo

• Set up the entire Recruitment Function, Process and Delivery for the site
• Hire resources across Verticals, Processes, Roles and Bands within agreed SLAs.
• Hired 2500 FTE’s year on year for Barclays Wholesale Banking, Retail banking operations and Contact Centre.
• Maintain a healthy Source/Channel Mix
• Carry out Strategic Recruitment Initiatives (National Role)
• Responsible for delivery of Frontline hiring as well as Finance Shared Services hiring for Noida and Chennai.
• Setup a new IJP (Internal Job Posting) team to improve the selection process for internal hires and enable employee’s to get equal opportunity.

Oct 2006 – May 2008 · 1 yr 7 mos

• Leading the Sourcing and Candidate Management Team for hiring across positions.
• Profiling for a wide variety of process requirements and associated skill sets across Generic Financial Accounts, Trade, Mortgage, Portfolio Management, Banking Customer service, Charge Backs, Retrievals, Tech Help-Desk, IT Networking and Analytics etc.
• End-to-end management of a multi-stage selection process including initial screening, tests, process & salary fitment.

Feb 2002 – Oct 2006 · 4 yrs 8 mos

• Head of North India operations including Admin, Infrastructure and Finance function.
• Understand Customer’s Recruitment and Assessment needs and close them with appropriate Process and Test Products
• Created policies, frameworks to ensure effective reporting and workflow.
• Key Account Management for a set of Clients.
• Handle Customer escalations related to Assessments, Recruitment activity, and handle weekly/monthly review calls with them
• Handle teams under different functions, grooming successors at all levels, team performance, attrition management and motivation