Jun 2023 – Sep 2025 · 2 yrs 3 mos · Remote

• Independently manage and drive strategic optimizations for 100+ small business digital marketing campaigns, including SEO, SEM, Meta / Social Media Ads, Display, Email, OTT / CTV, Live Chat, Yelp PPC, and other digital channels.
• Oversee and manage campaign timelines, task prioritization, and internal processes to streamline communication and ensure seamless onboarding and on-time implementation.
• Analyze campaign data to provide actionable, data-driven recommendations and insights, enhancing client satisfaction and retention rates.
• Improve client engagement and renewal rates by developing and implementing client-facing materials to educate clients and help cross-functional teams navigate challenges.
• Advocate for clients and build long lasting relationships focused on trust and mutual success.

Mar 2023 – Apr 2023 · 1 mo · Oxford, Ohio, United States

• Copy editor for the spring 2023 Issue XII of The Miami Student Magazine.

Sep 2022 – Mar 2024 · 1 yr 6 mos · Remote · Remote

• • Managed a personal freelance schedule, writing articles, copy, and short-form digital content for The Upside by Twill and Twill Care health communities.

Jun 2021 – Sep 2022 · 1 yr 3 mos · Remote · Remote

• Wrote, edited, and copy edited articles and web content for a digital therapeutics and science-backed editorial platform, The Upside.
• Revitalized and redesigned documents for more streamlined use, including style guides, templates, and content spreadsheets.
• Curated and brainstormed editorial and video content for online mental and physical health communities, including The Upside and Twill Care for Psoriasis, Women & Midlife, and Multiple Sclerosis.
• Helped to troubleshoot web and app content and work closely with web developers for solutions.

Sep 2022 – May 2023 · 8 mos · Oxford, Ohio, United States

• Wrote and edited engaging articles and web content covering department events and outstanding students in a journalistic style.
• Organized and maintained a personal work schedule of 3+ projects per semester.

Aug 2022 – Dec 2022 · 4 mos · Oxford, Ohio, United States

• Supported and served as a mentor and resource for 16 first-year students from various educational programs and backgrounds.
• Planned, presented, and facilitated course content about campus resources and common first-year transition challenges in collaboration with an instructor.
• Communicated campus opportunities and programs by writing and sending weekly announcements to the class.

Sep 2020 – May 2021 · 8 mos · Oxford, Ohio, United States

• Managed publicity for the residential community, including the creation of social content, newsletters, and promotional materials.
• Upheld a safe and inclusive residential community through creative, educational programming and events.
• Displayed an authentic desire to engage in relationships with residents and staff members, recognized by supervisors.

Jan 2020 – May 2023 · 3 yrs 4 mos · Oxford, Ohio, United States

• Worked within the Anxiety, Cognition, and Emotion (ACE Lab) with Dr. Elise Clerkin and The WARD Lab with Dr. Rose Marie Ward
• Engaged in an independent honors thesis project studying the relationship between intersectional discrimination, well-being, and student counseling center services.
• Collaborated with a research team on papers, posters, and monthly presentations related to lab topics of anxiety, cognition, and emotion.
• Collected data and run participants for a study related to psychological flexibility, wellbeing, and mindfulness, including working with BIOPAC equipment.

Jun 2019 – Aug 2021 · 2 yrs 2 mos · Centennial, CO

• Cultivated a comfortable and informed patient experience within the clinic.
• Facilitated effective patient and healthcare provider communication over the phone and through web communication.
• Organized patient information in a detail-oriented and attentive way, paying close attention to HIPAA guidelines.