Jun 2019 – Jan 2020 · 7 mos · Gurgaon, India

Sep 2018 – May 2019 · 8 mos · New Delhi Area, India

• Handled Supply side of the business with a GMV of INR 30 Cr+ from a network of 16 Retail branches across Delhi NCR.
• Delhi NCR contributed to 35% of total business of CAR24, drove this with a team size of 150+ people.
• Owned complete P&L and over achieved AOP milestone targets with the help of 4 Zonal Managers who owned operations for 4-5 branches each.

May 2017 – Sep 2018 · 1 yr 4 mos · Gurgaon, India

• Custodian of end to end onboarding experience for Homes Business (Fixed line), from lead generation to closure, fulfillment and Install
• Recognition:
• o Awarded by Sarang Kanade (Director – CE, Retail) for a 32% drop in Sales and Marketing related consumer complaints in FY 2018
• o Applauded by Hemanth Guruswamy (CEO – Homes) for redesigning payment process which eliminated cash related issues
• Driving lead conversions and activations, reducing cost of acquisition, identifying issues, designing processes centrally & executing circle by circle
• Reduced 0-6 months churn by ~20% by running My Home Rewards Program to improve customer stickiness by increasing product per customer
• Reduced calls from new customers to ~50% by designing and executing Baby Care Programs to proactively monitor first 30 days of a customer
• Strategic Projects :
• > eCAF - Aadhaar based paperless acquisition
• > Lead Management - Sales leads directly to executive over his App
• > SAFO (Start and Finish Online) journey for a prospect visiting www.airtel.in or Mob App

Mar 2015 – Apr 2017 · 2 yrs 1 mo · Gurgaon, India

• Recognition :
• o Awarded by Ajai Puri (COO – India & South East Asia) for winning the coveted Airtel Achievers’ contest, for FY 2015-2016
• o “Champion Territory Sales Manager” Award by CEO, NCR Circle for extracting highest revenue growth in a quarter (FY 2016-2017)
• Led a team of 32 field sales executives (FSEs), 2 Distributors, 2 DSAs to drive Homes (Broadband) business in Gurgaon and Manesar
• Responsible for acquiring 1100-1300 new customers MoM from the territory ; Handled monthly revenue of INR 5 Million from new customers
• On ground execution of consumer offers, trade offers, field / retail sales executive engagement schemes and merchandising at key outlets
• Implemented pull based Go to Market strategy for increasing retail channel contribution by 10%
• Key achievements
• Developed matrix led selling approach based on utilization. Increased average revenue per acquisition by ~18% and manpower productivity by ~40%. This model was recognized and replicated by other zones across circle
• Increased market share from 44% to 51% through innovative ways of working by mapping unconventional lead partners
• Tapped unexplored retail channel in Manesar to double the net distribution for broadband business in this territory
• Led to a data growth of 30% across Gurgaon and Manesar, by launching Airtel V-Fiber with focus on strong BTL promotions

May 2014 – Mar 2015 · 10 mos · New Delhi Area, India

• Recognition:
• o Acclaimed by Newgen’s India Business Head for closing BPM license order from Dhanuka Agritech, worth 1.27 Cr
• Part of Direct Sales Team (Domestic) at Newgen- India’s largest software product company, handled commercial patch and Defence for North
• Handled clients like DIT-Air Force, Indian Coast Guard, DRDO, brought new opportunities to negotiation by engaging with right decision makers
• Being an OEM, built relationships with system integrators and other partners to strategically utilize all channels to increase reach
• Facilitated clients in building Tender/RFPs for efficient shortlisting and selection of the right vendors for servicing as per requirement

Apr 2013 – Jun 2013 · 2 mos · New Delhi Area, India

• Being a part of IPSOS ASI-Auto, the specialist team of world’s third largest market research company, understood the automobile sector and conducted a pre launch advertising research. The research was conducted to evaluate the effectiveness of advertisements developed for a vehicle to be launched and thus choosing the most effective advertisement through application of real time tools.

Jul 2011 – Jun 2012 · 11 mos · Bangalore, India

• SME for Delivery management system at Accenture, monitored delivery of all the projects at Accenture’s India Development Centers. With a team of 6 members, was handling delivery management of all the Consumer goods & services projects under Products Operating group. I was also the key functional tester of DMS application.