Jan 2023 – Jul 2025 · 2 yrs 6 mos · Bengaluru, Karnataka, India · On-site

• Retail technology start-up that provides self-checkout solutions in the US, UK, Canada and Middle East. Led data-driven SaaS product management and product roadmap execution, delivering innovative and scalable retail solutions.
• Led cross-functional team of 7 across technology, UI/UX, and QA to onboard a client by implementing self-checkout kiosks and Scan&Go systems, designed integrations aligned with DTC platform functions (catalog, checkout, fulfillment), reducing cashier payroll costs by 50% and generating $130K in subscriptions
• Secured buy-in from client stakeholders and the CPO using trade-off analysis of cost, developer effort, and impact by conducting 10+ workshops; prioritized roadmap items and achieved 90% kiosk adoption within 3 months
• Drove performance improvements for largest client through load testing, simulating 80K transactions in 10 hours, ensuring scalability for 4.4M+ projected transactions; commended by client leadership for risk mitigation
• Analyzed checkout time data for large transactions and introduced RFID self-checkout kiosks to enable simultaneous item scanning, reducing checkout time by 85%, generating $1.1M in revenue (+55% YoY), and expanding operations
• Launched a real-time $7.4M transaction reporting system after identifying reconciliation gaps with finance/tech teams by integrating 3P system APIs, boosting average basket value by 9% and footfall to 7.6% (vs. 0.8% forecasted)
• Led cross-functional team of 6 to integrate a loyalty redemption system, paving the way for expansion to 1,100+ stores and boosting monthly revenue by 20% YoY; recognized for early leadership potential and mentored a direct report

Feb 2022 – Mar 2022 · 1 mo · Remote

• Identified the GenZ problems faced during online shopping, conducted and analyzed 50+ consumer surveys and interviews;
• Formulated a hypothesis which was validated using user surveys and secondary research
• Identified key user pain points and proposed targeted solutions, prioritizing them based on a cost vs. impact analysis;
• Developed wireframes in Balsamiq and created a landing page using no-code tools, while setting up goal tracking
• Shared the landing page with potential users, receiving a 60% 5-star rating for the idea;
• Established success metrics to evaluate the feature's impact and identified potential pitfalls along with mitigation strategies.

Jan 2022 – Jan 2023 · 1 yr · Hybrid

• Spearheaded product development and go-to-market strategy for cloud offerings using agile development
• Developed testing framework API for compliance of open service brokers implemented by service providers, onboarding 5+ clients across US and UK and generating annual recurring revenue of $540k
• Designed a resource tagging solution with Solution Architects; achieving 100% coverage and accurate cost tracking
• Mentored 4 software engineering interns, accelerating their onboarding by 50% and increasing team productivity by 30%

Aug 2020 – Dec 2021 · 1 yr 4 mos · Hybrid

• Architectured and developed a private cloud marketplace offering 250+ cloud services; improved service provisioning time by 60% and enhanced cloud accessibility for over 75% of the global workforce
• Enhanced onboarding experience on the management console by identifying customer pain points, streamlining processes, and improving customer experience; reduced queries by 50%
• Handpicked by Engineering Director of Private cloud team to work with the team.

May 2019 – Jul 2019 · 2 mos · Greater Bengaluru Area · On-site

• Developed a deployment strategy for a business-critical application using Docker and Kubernetes, saving 3 engineering work days

Dec 2018 – Mar 2019 · 3 mos · IIT Roorkee

• Led a cross-functional team of 5 developers, a designer, and faculty members to develop a scalable web portal for the program, receiving 10k+ student registrations from across India.

Feb 2018 – Jul 2018 · 5 mos · Greater Hyderabad Area

• Selected as one of 150 girls across India for Microsoft’s initiative aimed at promoting gender diversity in engineering.
• Developed an application to empower the blind community by addressing navigation challenges.

Sep 2017 – Jan 2018 · 4 mos

• A mentorship program for women, born as the project of the recipients of the Google Anita Borg Scholarship in 2014 as a way to help realise Anita Borg's vision of 50% women in computing by 2020.
• One of 20% global applicants selected for a mentorship program; created a project that ranked in the top 6 out of 100+, featured in the program's third edition website

Jan 2016 – Apr 2019 · 3 yrs 3 mos

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