Dec 2022 – Sep 2023 · 9 mos · Boston, Massachusetts, United States

Apr 2020 – Jul 2022 · 2 yrs 3 mos

• o Led divestiture of Watson Health business to Francisco Partners, closed June 2022
• o Simplified business from 30+ products to six major product areas
• o Restructured development under a single development leader, reducing development run rate and SaaS operations cost by double-digits, initiating shift to public cloud
• o Improved EBITDA by triple-digits while improving NPS

Jan 2018 – Mar 2020 · 2 yrs 2 mos

• o Transitioned the technology and customer base to a more modern technology stack, working directly with clients to deliver on massive payments transformation projects.
• o Led business through multi-year production deployments with multiple global banks, including the largest payment processor in the world.

Jul 2017 – Mar 2020 · 2 yrs 8 mos

• o Defined and implemented a SaaS business transformation and platform/apps approach, driving double-digit SaaS growth and SaaS margin expansion, returning overall business to growth
• o Refocused development on customer experience and design
• o Redesign won Gartner Peer Insights Customer Award, Red Dot Design Award

Jul 2017 – Mar 2020 · 2 yrs 8 mos

• o Expanded product into North American markets, leading major client wins within largest payment processors
• o Grew revenue at triple-digit CAGR 2017-2019

Jan 2015 – Nov 2019 · 4 yrs 10 mos

• o Defined and implemented a SaaS business transformation
• o Launched cloud native v10 in 2016, with fully automated end-to-end CI/CD
• o Grew average MRR by double-digits 2016-2019, Reduced time to revenue by high double-digits, Improved SaaS margins to industry benchmarks, flipped to profitability in 2017
• o Led divestiture to Great Hill Partners in November 2019

Jan 2015 – Jul 2018 · 3 yrs 6 mos

• o Defined and implemented a SaaS business transformation, shifting development expense to SaaS, initiating digital sales model, doubling down on partner channel
• o Introduced and executed end-to-end digital funnel, introducing CSM model, driving double-digit lead to win rate
• o Returned business to overall revenue growth, and triple-digit SaaS ACV growth
• o Improved SaaS margins to industry standard levels through cloud platform redesign

Jan 2011 – Dec 2014 · 3 yrs 11 mos

• o Defined and initiated virtual appliance model to capture cloud opportunity
• o Returned business to growth, with double-digit revenue expansion

Jan 2011 – Dec 2014 · 3 yrs 11 mos

• o Expanded from core messaging into IoT, Secure Messaging, Virtual Appliances, Cloud, and Open Source models
• o Drove consistent YTY revenue growth for a very large, mature software business

May 2005 – Dec 2010 · 5 yrs 7 mos

• o Attained market leadership as one of the top two vendors in the data integration space
• o Grew revenue in high double-digit CAGR in first three years
• o Assumed leadership role in integrating multiple acquisitions: DataMirror, EAS, DWL, Initiate, Guardium, Unicorn, Exeros, Princeton Softech
• o Grew portfolio from DataStage to full Information Management platform play

Jul 2003 – May 2005 · 1 yr 10 mos

• Led Product Marketing for $250M product portfolio in the data integration and data transformation market. Company was acquired by IBM, closing in May 2005.

Sep 2001 – Feb 2003 · 1 yr 5 mos

• Led Product Management, Product Marketing, Technical Sales, and Services for a startup software company in the portal and Web development space.

Sep 1999 – Sep 2001 · 2 yrs

• Led Product Management and Product Marketing for a startup software company in the VPN management space. PfN was a precursor to Linesider, which was acquired by Cisco in 2010.

Jan 1997 – Sep 1999 · 2 yrs 8 mos

• Led Product Management for Financial Markets for this worldwide fiber networking and network infrastructure provider. I worked at Level(3) during their IPO in 1998.

May 1992 – Jan 1997 · 4 yrs 8 mos

• Early employee and Technical Services leader for this startup software company in the Client/Server CASE tool market. Managed a team of 30+ consultants delivering applications in large scale Financial Services organizations. Seer went public in 1996.