Jay Sharma

Product Manager

Gurugram, Haryana, India3 yrs 9 mos experience

Key Highlights

3.5+ years of experience in FinTech and SaaS.
Expert in growth and funnel optimization.
Proven track record in driving data-driven decisions.

Stackforce AI infers this person is a Product Manager specializing in FinTech and SaaS with a strong focus on growth and analytics.

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Skills

Core Skills

Product ManagementGrowth StrategyStakeholder Management

Other Skills

Product OperationsProduct SolutioningAnalyticsAgile Project ManagementProduct Requirement DefinitionMarket ResearchCustomer Relationship Management (CRM)TelecommunicationsMobile PaymentsProduct DeliveryTeam ManagementCustomer Service ManagementStrategic RoadmapsRelease ManagementWireframing

About

I’m a Product Manager at Paytm with 3.5+ years of experience building 0→1 and scaling products across FinTech/BFSI and SaaS. I specialize in growth, funnel optimization, analytics, SQL, and experimentation (A/B testing), driving KPI-focused, data-driven decisions. I work cross-functionally with engineering, design, and business teams to deliver impactful, user-centric products at scale.

Experience

Paytm

Associate Product Manager

Dec 2024 – Present · 1 yr 3 mos · Noida, Uttar Pradesh, India · On-site

1. Spearheading Paytm Wallet product enhancements by delivering value-added features to improve user adoption, transaction efficiency, and customer engagement.
2. Managing the Liberty Superapp with integrated Self-care features; introduced Media Lounge, significantly boosting in-app business growth and user stickiness.
3. Drove Growth initiatives by owning analytics, KPI reports, and introducing Pre-registration flow, increasing adoption rate across the application.
4. Implemented Loyalty Programs and Gamification Modules to strengthen user retention and engagement.
5. Successfully managed the Ooredoo application, delivering Ramadan Gamification in just 2 sprints (2 weeks) with full Back-office compatibility.
6. Revamped MyZamtel application with new feature adoption strategies and Back-office compatibility, leading to improved customer experience.
7. Core member of the New Product Development (NPD) team, building a global marketplace enabling multi-country onboarding through a centralized BO CMS, ensuring localized content delivery across applications.
8. Collaborated with international clients and cross-functional teams to deliver B2B SaaS solutions within tight deadlines while aligning with business objectives.

Product OperationsProduct SolutioningProduct ManagementGrowth Strategy

Decimal technologies

Associate Product Manager

Jun 2022 – Nov 2024 · 2 yrs 5 mos · Gurugram, Haryana, India · On-site

1. Ensured product planning was consistently two months ahead of sprint initiation, facilitating smooth workflows and timely deliverables.
2. Handled multiple hotfixes promptly during production improvements without compromising product delivery timelines.
3. Conducted continuous retrospective meetings within the team and gathered client feedback to enhance relationships and ensure seamless product delivery.
4. Achieved a 40% increase in new clients through ongoing feedback and improvement initiatives.
5. Reduced bug count by 20% through effective documentation on Confluence (PRD) and comprehensive user stories.
6. Maintained minimum to no requirement gaps by prioritizing collaboration with stakeholders to analyze needs and deliver products within short timeframes.
7. Developed "Vahana," a drag-and-drop platform for banking application solutions, incorporating elements such as audio players and rich text editors based on thorough market research.
8. Collaborated with stakeholders to gather user feedback and improve existing features while identifying gaps for product enhancement.

Agile Project ManagementProduct Requirement DefinitionProduct ManagementStakeholder Management