Shubhayu Chaudhury

Customer Success Manager

Bengaluru, Karnataka, India9 yrs 1 mo experience
Most Likely To Switch

Key Highlights

  • Proven expertise in Customer Success management.
  • Strong background in account management and customer retention.
  • Skilled in building relationships and leading teams.
Stackforce AI infers this person is a Customer Success professional with a strong focus on SaaS and enterprise software.

Contact

LinkedIn

Skills

Core Skills

Customer SuccessTeam ManagementAccount ManagementCustomer Engagement

Other Skills

Relationship BuildingCustomer RetentionEnterprise SoftwareAutomationMicrosoft OfficeMicrosoft ExcelMicrosoft PowerPointMicrosoft WordSoftware as a Service (SaaS)LeadershipManagementBusiness Reviews

Experience

Sprinto

Senior Customer Success Manager

Sep 2024 – Present · 1 yr 6 mos · Remote

Team ManagementRelationship BuildingCustomer Success

Fyle

3 roles

Customer Success Manager - 3

Apr 2023 – Sep 2024 · 1 yr 5 mos · Bengaluru, Karnataka, India · Remote

Customer SuccessAccount ManagementCustomer Retention

Customer Success Manager - 2

Feb 2022 – Aug 2022 · 6 mos

Customer SuccessAccount Management

Customer Success Manager - 1

Feb 2021 – Feb 2022 · 1 yr

Customer SuccessAccount Management

Infeedo

Customer Success Manager - Enterprise

Aug 2022 – Apr 2023 · 8 mos

Customer SuccessCustomer Engagement

Hackerearth

Customer Success Manager

May 2018 – Oct 2020 · 2 yrs 5 mos · Bengaluru Area, India

Customer SuccessAccount Management

Accenture

Operations Associate

Sep 2016 – Apr 2018 · 1 yr 7 mos · Bengaluru Area, India

Customer SuccessAccount Management

Education

ITM UNIVERSITY, GWALIOR

Bachelor’s Degree — Computer Science

Jan 2012 – Jan 2016

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