Kannu Bhardwaj

Operations Associate

Delhi, India13 yrs 10 mos experience
Highly Stable

Key Highlights

  • Proven leadership in managing large teams.
  • Expertise in customer service operations.
  • Strong background in quality assurance.
Stackforce AI infers this person is a Customer Service Operations Manager with a strong focus on team leadership and quality assurance.

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Skills

Core Skills

Operations ManagementCustomer Service ManagementCustomer Service OperationsQuality Assurance Analysis

Other Skills

People Management3 Years Team Leader Intarvo Technologies

Experience

Tech mahindra business process services

Assistant Manager

Sep 2024Present · 1 yr 6 mos · Noida, Uttar Pradesh, India · On-site

  • Joined as an Assistant Manager operation..Handling team of 120+..Managing kpis..
Customer Service ManagementPeople ManagementOperations Management

Tech mahindra

3 roles

Assistant Manager

Jul 2021May 2024 · 2 yrs 10 mos

Customer Service Management

Group Lead

Promoted

Dec 2019Jun 2021 · 1 yr 6 mos

Customer Service Operations

Team Lead

Aug 2018Nov 2019 · 1 yr 3 mos

Intarvo technologies pvt. limited

Team Lead

Oct 2015Aug 2018 · 2 yrs 10 mos · Noida Area, India

  • Managed team of 30+ associates.

Allsec technologies limited

Quality Analyst

Nov 2011Oct 2015 · 3 yrs 11 mos · Delhi, India · On-site

  • I worked as a Quality Analyst..Managed count of 50+ associates.
Quality Assurance Analysis

Education

Indira Gandhi National Open University

M.com

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