Oct 2015 – May 2017 · 1 yr 7 mos · New Delhi Area, India

• Business Development
• Operational Excellence
• Data Quality Assurance
• Strategic Negotiations

Nov 2011 – Oct 2015 · 3 yrs 11 mos · Mumbai

• Ramanpreet led Business Development for 4 years at Bare International (IMEA region).
• Bare International is a global company which provides “Customer Experience Management” services and the pioneers in the industry of “Mystery Customer Research”. Our major services include mystery shopping and mystery audits, as well as a detailed analysis, where we focus on providing a real time feedback to our clients about their services.
• Key Responsibilities :
• Identify new business opportunities using relevant research tools, sector-specific targeting and cold calling to generate leads and set appointments.
• Develop new business relationships through face-to-face meetings, presentations (prezi), telephone calls, conference calls (webex) and emails.
• Manage the sales process from lead generation to handover to operations.
• Keep abreast of issues affecting BARE’s industry and market position; ethically collect competitor intelligence.
• Ensure proactive response to prospective and existing client needs.
• Create client proposals, contracts and any further documentation.
• Respond to RFQ/RFP’s and requests for information in an expedient manner.
• Coordinate with management as applicable to determine client/project fees fo Indian as well as global projects
• Nurture business relationship through establishment of trust, credibility, and honest feedback towards clients on an ongoing basis.
• Spot-check project quality, look for continuous improvements, and ensure BARE is exceeding quality expectations.
• Identify operational/fieldwork issues and recommend solutions.
• Provide input on new services to marketing and other sales staff as applicable.

Jun 2011 – Nov 2011 · 5 mos · Mumbai, Maharashtra, India

• KEY RESPONSIBILITIES:
• Handle the team of Relationship Manager
• Market research & Database mining in order to develop new business.
• Handling premium corporate accounts
• Achieve revenue target of self & team.
• To provide continuous mentoring to team member and guide them to achieve their individual targets.
• Meeting CEOs, Facility heads and decision makers of the SMEs and Large corporate houses for Asia ITEX show and School Principals & Boards members for Times Education Expo.
• Preparing weekly activity report of team and monitoring them.
• Preparing the revenue report on a monthly basis.
• Drafting the proposal for client with appropriate negotiations.
• Taking care of ATL/BTL marketing activities of the respective events in order to increase the targeted visitor’s footfall.

May 2010 – Jun 2010 · 1 mo

• I worked with a company called Helix Technology Solutions for 2 months during my summer internship. This company provides educational softwares and solutions for schools as well as individuals.
• I did marketing research, competitor's analysis and sales during my internship.