Bharat Chotwani

Business Analyst

Bhopal, Madhya Pradesh, India0 mo experience

AI EnabledAI ML Practitioner

Key Highlights

Skilled in transforming data into actionable insights.
Experience in supporting over 21,500 learners.
Proficient in Power BI, SQL, and Python.

Stackforce AI infers this person is a Data Analyst with expertise in Business Intelligence and Data Visualization.

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Skills

Core Skills

Customer Relationship Management (crm)Data Analysis

Other Skills

Microsoft Power BIMicrosoft ExcelArtificial Intelligence (AI)Power BI ServiceDAXDashboard DevelopmentData VisualizationPython (Programming Language)Excel (Advanced)SQL

About

Hello there! I’m Bharat, a Data analyst skilled in collecting, transforming, and visualizing in turning data into actionable business insights. I was a part of NSS in college. We analyzed scheme awareness and there were 250+ people in villages in which 165 people did not know the new schemes. We told them about the new scheme. I love cleaning, transforming, and visualizing data and finding solution from it. With strong analytical skills and problem-solving abilities, I bring hands-on experience in data analytics, business intelligence, and financial analysis to the table. My specialties include quickly learning new skills and being skillful in bringing into service such as Microsoft Power BI, SQL, Python, and Excel. Tools and Technologies I work. • Power BI • MySQL • Excel • Python I can help the company by using these tools to perform data analysis and find insights for stakeholders. Some projects that I worked on and generated results - Sales Analysis - Finance Analysis - Business Insights 360 Additionally, I love to travel and I can talk about food. I have a dream to travel around the world. I visited a few places and I noticed that Travelling gives you a new perspective. I get excited about the opportunities where I’m able to leverage big data to discover insights and identify patterns that have real human impact. I love to connect with new people, give me a shout at bchotwani3@gmail.com or here on LinkedIn.

Experience

Codebasics

Subject Matter Expert | Codebasics

Apr 2025 – Oct 2025 · 6 mos · India · Remote

As a Subject Matter Expert at Codebasics, I supported learners enrolled in the company’s technical upskilling programs by providing guidance, resolving queries, and ensuring a seamless learning experience through CRM-driven communication.
Key Responsibilities:
Utilised the CRM tool Konnect Insight to manage learner communications: addressing course- and tech-related queries, tracking ticket status (open vs. closed), and analysing workload via the built-in dashboard.
Monitored and analysed personal performance metrics (ticket‐closure rate, response time) in the dashboard to identify improvement opportunities and maintain high support standards.
Collaborated with a teammate to create and host quiz-based learning activities (quiz file creation + live quiz hosting) to enhance engagement and reinforce course content.
Key Achievements & Impact:
Empowered over 21,500+ learners through direct support and communication channels, helping them succeed in their upskilling journey.
Implemented a “Pre-built Template + small automation” feature in Konnect Insight, which reduced average response time from 4 minutes to 2 minutes a 50 % improvement in learner support efficiency.
Contributed to elevated learner satisfaction and reduced backlog of open tickets by proactively tracking dashboard metrics and taking corrective actions.

Microsoft Power BIMicrosoft ExcelCustomer Relationship Management (CRM)Data Analysis