Jan 2025 – Jan 2026 · 1 yr · Bangalore Urban, Karnataka, India · Hybrid

Jan 2023 – Jan 2025 · 2 yrs · Bengaluru, Karnataka, India · On-site

• At foundit.ai I led the overall Product, Design, and Technology team across Candidate experiences and services spanning 100M+ job seekers, Recruiter experiences and services spanning 10K+ recruitment partners and growth verticals. Key functions managed include Product and Program Management, Product Marketing, UX/VX Design and Research, Data Science/ML, Software Development, Quality Assurance, DevOps, IT and Infra support, Compliance and Monitoring

Jan 2021 – Jan 2023 · 2 yrs · Bengaluru, Karnataka, India

• Product Leadership
• Transformed Rebel into a Consumer Tech company by building a team of 25 PMs, 25 Designers and 100 engineers across 5 verticals – D2C, Supply Chain, Partner Ex, Kitchen Ex and Delivery Ex
• Led the team to deliver 100+ product innovations increasing D2C share to 20%, ML-based inventory forecasting accuracy of 80%+, unified platform across owned and partner brands on- and off- Rebel kitchen premises, and Delivery promise accuracy and contact improvement of 1500bps+
• Technology Leadership
• Led overhaul of decade old Rebel Tech OS with a modular, microservices based platform to support cloud kitchen ops across 5K+ owned/partner restaurants both on- and off-Rebel premises
• Consolidated D2C touch points across 10+ brand-specific website/apps to a singular EatSure commerce engine significantly fuelling the CX flywheel and reducing tech development effort
• Design Leadership
• Created a central Design team across UI/UX, VX, Interaction design, UX research and UX writer skill sets to develop a unified design language across D2C and B2B products
• Pioneered UX Research function at Rebel across product and UX by hiring a veteran research leader and building a team to understand customer preference across digital and physical products

Jan 2015 – Jan 2021 · 6 yrs

• Head of Shopping Experience on Amazon.in across site and app. Led a team of 25 Product Managers and 100+ Tech/ML focused on IN specific shopping innovations covering Product Search and Discovery, Personalization, Affordability, Product evaluation, Identity and Checkout/purchase experiences.

Jan 2013 – Jan 2015 · 2 yrs

• Led Prime and Premium Delivery products for India. Managed a team of PMs that worked on end-to-end product launches including building the IN Prime product proposition and requirements, Same-day/One-day/Two-day delivery in India, Scheduled delivery (large/small) packages, Sharper and faster delivery promises for customers (on and off site), Regional shipping restrictions and Release day delivery.

Jan 2007 – Jan 2013 · 6 yrs · Greater Hyderabad Area

• Responsible for Product Strategy & Planning, Business Model, Value Proposition Development and Customer Advocacy for Microsoft Office on mobile devices
• Product Vision & Strategy
• Drove Planning, Market Research, and Strategic analysis to recommend investment areas for Office Division on mobile platforms (Smartphones and Tablets) in Office 2013 and future versions
• Performed deep-dive competitive analysis of Office’s mobile offerings vis-à-vis competition and suggested focus areas/gaps for engineering team to work on in Office 2013 and beyond
• Co-drove a large-scale, multi-country mobile end-user Habits & Practices study to understand the latent needs and pain points of smartphone and tablet users to stay productive while on-the-go
• Defined the product marketing strategy for Silverlight 2 for mobile devices including the value proposition offered to developers and differentiated benefits over competition
• Developed Visual Studio mobile tooling SKU strategy and business model for Windows Phone by highlighting the gap between current mobile tooling and needs of consumer app developers
• Delivered a comprehensive Market Opportunity Analysis of the Mobile Developer landscape
• Customer Advocacy & Messaging
• Engaged with, sought feedback from, and presented Office mobility vision to a core group of Enterprise customers over a period of 3 years and solicited their feedback and validation
• Drove comprehensive Mobile developer qualitative research across 4 countries that provided insight into platform selection factors for mobile consumer app developers
• Created Positioning & Messaging framework for Silverlight vis-à-vis competition which was used by field and evangelism teams to gain developer traction
• Cross-Group Collaboration & Influence
• Provided Planning & Strategy support and strategic advisor role for VPs and GMs overlooking investment in Office on mobile devices

Jan 2005 – Jan 2006 · 1 yr · Singapore

• Part of product development team responsible for launching and maintaining Borland AppServer

Jan 2003 – Jan 2005 · 2 yrs · Singapore

• Leadership and Teamwork
• Pioneered FTRosterer product strategy over two years when annual sales grew from $0 to $250k
• Led FTRosterer to "Top-5 Innovative Products" list of Infocomm Development Authority, Singapore
• Developed software for NASA Mars mission (team of 3) featured in Computer Times, Singapore
• Consulting/Business Development
• Analysed rostering in 50 hospital departments and presented recommendations to management
• Implemented FTRosterer in 5 hospitals reducing rostering man-hours by 20-25% (team of 3-5)
• Organized product demonstrations, requirement analysis and trial projects for hospital clients