Dec 2023 – Present · 2 yrs 3 mos · Galway, County Galway, Ireland · Hybrid

• Acting as senior product lead across core digital platforms, owning product direction, delivery alignment, and ways of working in a complex stakeholder environment.
• Set and executed product strategy and roadmaps aligned to business priorities, creating clarity and focus across engineering, data, and commercial teams. Led improvements in delivery and ways of working, increasing team efficiency by ~20% and shortening delivery cycles.
• Drove customer-led product improvements using insight and data, contributing to an increase in product adoption of approximately 15%. Established analytics requirements and partnered with data teams to deliver a reporting application to support decision-making.
• Played a key role in organisational change and team restructuring, addressing delivery and capability gaps and helping bridge business objectives with technology to deliver scalable, data-driven platforms.

Aug 2022 – Dec 2023 · 1 yr 4 mos · Remote

• Led product direction for large-scale system redesigns, cloud migration, and DevOps transformation initiatives to improve scalability, performance, and delivery efficiency.
• Drove the redesign of a Legal Contract Management platform, including integration with a third-party Insurance Claims system to enable end-to-end workflows across the business.
• Led the migration of legacy systems to Azure Cloud, delivering performance improvements of approximately 40% and significantly increasing platform resilience. Introduced automated CI/CD pipelines, reducing deployment friction and improving release efficiency by ~35%.
• Established clear roadmaps and delivery plans, ensuring alignment across engineering, business stakeholders, and external partners. Delivered complex initiatives on time and within budget, with a strong focus on data-driven decision-making and operational improvement.

Sep 2020 – Aug 2022 · 1 yr 11 mos · Galway, County Galway, Ireland · Hybrid

• Led cloud delivery and platform modernisation initiatives across highly regulated environments, owning delivery strategy, governance, and execution to improve scalability, resilience, and cost efficiency.
• Directed an Azure cloud migration that reduced hosting costs by approximately 25% while significantly improving platform scalability and operational resilience. Led PCI and HIPAA compliance certification, enabling expansion into regulated markets and supporting increased customer adoption.
• Established governance frameworks and DevOps policies that reduced deployment errors by ~30% and improved release reliability across teams. Strengthened service support capabilities through process optimisation and automation, increasing operational efficiency by approximately 30%.
• Built, managed, and scaled a high-performing cloud engineering function, ensuring reliable delivery of complex infrastructure and platform initiatives in a global enterprise environment.

Sep 2016 – Aug 2020 · 3 yrs 11 mos · County Galway, Ireland · On-site

• Directed complex software product programmes, data analytics initiatives, and Agile transformation efforts to improve delivery speed, visibility, and customer outcomes across large, multi-team environments.
• Led GPAS Product Authentication and Product Recall programmes, reducing delivery timelines by approximately 20% and improving cross-team coordination. Facilitated Agile workshops to define requirements and prioritise roadmaps, driving efficiency gains of around 15%.
• Partnered with data analytics teams to implement predictive models that improved product performance and operational efficiency. Established executive-level reporting and dashboards to increase programme visibility and support faster, more informed decision-making.
• Owned cost forecasting and financial planning across programmes, maintaining budget variance within 5% while delivering against strategic priorities.

Jun 2013 – Aug 2016 · 3 yrs 2 mos

Sep 2012 – Jun 2013 · 9 mos