Jan 2025 – Oct 2025 · 9 mos

• At Acerta, I’ve built the Talent function from the ground up — owning hiring end-to-end across Product, Engineering, Data Science, and GTM teams. Working closely with our C-suite and technical leadership, I helped scale our team while maintaining a candidate experience and quality bar we’re proud of.
• Highlights:
• Closed critical technical and leadership roles across Canada, US, and Germany with a 92% offer-acceptance rate
• Designed candidate success profiles, structured interview guides, and debrief frameworks to eliminate bias and align hiring teams
• Implemented AI-driven sourcing workflows to automate outreach and boost top-of-funnel quality
• Delivered market insights and compensation benchmarking to drive strategic hiring decisions
• Led DEI hiring initiatives that increased underrepresented talent pipelines by 25%

Jan 2023 – Jan 2025 · 2 yrs

Sep 2021 – Jan 2023 · 1 yr 4 mos

Sep 2019 – Jul 2021 · 1 yr 10 mos · Gurgaon, Haryana, India

• Led full-cycle HR operations and recruitment across India, North America, and South Africa.
• Drove workforce planning initiatives reducing vendor dependency by 40%.
• Streamlined onboarding, compliance, and performance tracking processes across global teams.
• Acted as a talent acquisition advisor for senior leadership and hiring managers at Essex Lake Group’s India Office.
• Managing end-to-end hiring cycle by facilitating and developing candidate pipelines through various sourcing channels such as job boards, recruitment campaigns, internet searches, network groups, social media, database searches, referrals, and advertising
• Proactively contribute to the design and implementation of new sourcing strategies to attract relevant talent, leveraging both traditional and non-traditional methods of recruiting.
• Gathering market intelligence and suggesting new methods to help shape the recruitment strategy.
• Building networks and relationships, both with internal & external stakeholders including senior leadership,, university coordinators, industry forums, search firms, training partners and job candidates.
• Data analysis and process management for key recruitment metrics, milestones, and hiring budgets.
• Leading campus recruitment at some of the top-ranked engineering institutions and business schools in India
• Onboarding and integration for new hires
• Coordinating online training programs, designing the course curriculum, monitoring the assessments, and ensuring an overall smooth delivery of the program.

May 2018 – Sep 2019 · 1 yr 4 mos · Mumbai Area, India

• Responsible for aligning business objectives with employees and management in designated functional units, consulting with HODs and line managers, and providing day-to-day HR support & guidance.
• Talent Acquisition
• Determining current staffing needs and creating specific requirements for each role such as seniority, experience, budgets, notice period, qualifications, and any other desired specifications by analyzing and bench-marking industry trends and metrics.
• Identifying and sourcing the right talent to match suitable openings within the organization by utilizing and managing maximum sources such as job portals, campus hiring, employee referrals, and recruitment agencies for both current and future openings.
• Learning and Development
• Creating and executing learning strategies and programs by evaluating individual and organizational development needs.
• Designing and implementing various class-learning and e-learning courses & workshops through training methods company-wide (e.g. coaching, job-shadowing, online training)
• Assessing the success of development plans and helping employees make the most of learning opportunities
• Helping managers develop their team members through career pathing.
• Campus Recruitment
• Fostering and managing associations with key Universities/colleges to identify and attract top talent.
• Report on recruiting metrics after every careers event, including number of candidates interviewed and hired.
• Employee Engagement
• Consistently organizing and conducting employee engagement activities to boost employee morale and teamwork.
• Working closely with management and employees to improve work relationships, build motivation and increase productivity and retention
• Performance management
• Responsible for the administration, organization, and coordination of performance management programs to ensure employee understanding of performance measures, job expectations, clarity of goals and objectives, and performance results.

Jul 2017 – May 2018 · 10 mos · Mumbai Area, India

• Responsible for overseeing client’s full-cycle recruitment process by sourcing candidates through various channels. Also planning interview and selection procedures and developing long-term recruitment strategies and nurturing trusting relationships with potential hires, ultimately, creating strong talent pipelines for all current and future hiring needs.
• Handled end to end recruitment for 6 clients independently
• (Clients - Kotak Mahindra Bank, Social Kinnect, Interface Business Solutions, Tonic Worldwide, Flying Cursor and Autumn Worldwide)
• Determined current staffing needs and produced forecasts
• Developed talent acquisition strategies and hiring plans
• Performed sourcing to fill open positions and anticipated future needs
• Sourced potential candidates through online social platforms and professional networks such as LinkedIn, Naukri, Behance, Dribble, Github, and Referrals
• Led employment branding initiatives
• Planned and conducted recruitment and selection processes (interviews, screening calls etc.)
• Negotiated salary and issued provisional offer letters
• Took steps to ensure positive candidate experience
• Assisted in employee retention and development
• Supervised junior recruitment employees
• Created MIS reports and identified areas for improvement

Jun 2015 – Jan 2017 · 1 yr 7 mos · Brisbane, Australia

• Responsible for the development and implementation of ideas in relation to HR policies and procedures, that streamlined the day-to-day operations for rapid and sustained business growth.
• Executed end to end recruitment process including recruitment administration
• Provided new staff with information on house policies and procedures enlightening them on company’s culture and expectations, thus resulting in harmonized work environment.
• Designed and provided training to new recruits that ensured they developed well rounded skill sets and were better equipped to handle responsibilities.
• Maintained and updated detailed employee files and training records with precision and discretion.
• Ensured work allocated to new staff was in line with Health & Safety standards and Australian legislations.
• Scrutinized data, analyzed processes and evaluated performances, and made recommendations and implemented approved changes to enhance organizational efficiency.
• Contributed in developing creative recruiting strategies that met anticipated staffing needs.
• Deal with employee requests regarding human resources issues, rules and regulations.

Aug 2009 – Oct 2010 · 1 yr 2 mos · Mumbai

• Responsible for developing long-term relationships with portfolio of assigned customers, by connecting with key business executives and stakeholders.
• Liaised between customers and cross-functional internal teams to ensure the timely and successful delivery of services according to customer needs.
• Led sales calls with team members to establish sales and customer retention goals.
• Monitored customer preferences to determine focus of sales efforts.
• Shared product knowledge with customers while making personal recommendations.
• Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
• Generated and presented weekly, monthly and quarterly sales reports.
• Undertook other administrative work as required.