Abhishek Shukla

Business Development Executive

Lucknow, Uttar Pradesh, India12 yrs 6 mos experience
Highly Stable

Key Highlights

  • Expert in real estate and building materials.
  • Proven track record in sales and customer experience.
  • Strong leadership in managing diverse teams.
Stackforce AI infers this person is a Real Estate and Sales Management expert with a focus on customer service and operational efficiency.

Contact

Skills

Core Skills

SalesCustomer ExperienceReal EstateSales ManagementTeam ManagementProject ManagementPest ControlE-commerceEcommerce ProcessLeadershipBusiness DevelopmentTeam LeadershipData ManagementCustomer Support

Other Skills

General Office WorkProblem SolvingAdministrative OrganizationPublic RelationsReal Estate FinancingResidential Real EstateReal Estate TransactionsReal Estate DevelopmentCommercial Real EstateReal Estate Owned (REO)Real Estate ListingsReal Estate EconomicsReal PropertySales PresentationsSales Operations

About

🌟 Your Trusted Partner for Comprehensive Services 🌟 πŸ”Ή Building Materials Supply – Premium quality materials for solid foundations. πŸ—οΈ πŸ”— Explore Now - https://sites.google.com/view/shuklaenterprise πŸ”— Find Us Here - https://maps.app.goo.gl/ffV6Q6b63QRZdEGL8 πŸ”Ή Pest Control Services – Keep your space safe, clean & pest-free. 🦟 πŸ”— Book a Service - https://sites.google.com/view/pestcontroloflucknow πŸ”Ή Jan Seva Kendra – Seamless public services at your fingertips. πŸ–₯️ πŸ”— Locate Us - https://maps.app.goo.gl/hvRSsFjZ2iY6DWt7A πŸ”Ή Real Estate – Discover your dream property with us🏑"Yukar Infratech Pvt. Ltd" πŸ”— Explore Now - https://sites.google.com/view/yukar-infratech-pvt-ltd πŸ”Ή Insurance Solutions – Secure your future with the best coverage. πŸ›‘οΈ πŸ“ž Contact us - +91 7850925858 | +91 7523949596 πŸ“ž Get in Touch: πŸ“ Landline: 0522-3192484 πŸ“± Mobile: +91 7850925858 | +91 7523949596 | +91 9451001428 πŸ“’ Your Satisfaction, Our Commitment πŸ’―βœ¨

Experience

Shri balaji construction company- bcc

Senior Sales Manager

Feb 2026 – Present Β· 1 mo Β· Hybrid

Kotak mahindra bank

Business Development Manager

Aug 2025 – Feb 2026 Β· 6 mos Β· luck.now Β· Remote

Yukar infratech private limited

General Manager

Feb 2024 – Feb 2026 Β· 2 yrs Β· Lucknow, Uttar Pradesh, India Β· Hybrid

  • Key Responsibilities
  • Strategic Planning & Business Growth
  • Develop and implement business strategies to drive revenue and market expansion.
  • Identify and explore new real estate opportunities, including residential, commercial, and mixed-use projects.
  • Build partnerships with investors, developers, and other stakeholders to enhance business growth.
  • Project Management & Execution
  • Oversee the planning, execution, and completion of real estate projects within budget and timelines.
  • Ensure compliance with legal, regulatory, and environmental requirements.
  • Work closely with architects, engineers, and contractors to optimize project efficiency.
  • Sales & Marketing
  • Lead the sales and marketing team to achieve business targets.
  • Develop innovative marketing strategies to attract buyers and investors.
  • Conduct market research and competitor analysis to stay ahead in the industry.
  • Operations & Team Management
  • Manage and mentor a team of professionals across various departments.
  • Establish efficient processes for day-to-day operations, ensuring smooth workflow.
  • Set performance targets and ensure the achievement of business goals.
  • Financial & Legal Compliance
  • Monitor financial performance and ensure cost-effective operations.
  • Ensure compliance with legal regulations, contracts, and property laws.
  • Manage budgeting, cost control, and financial planning for real estate projects.
Real Estate FinancingResidential Real EstateReal EstateReal Estate TransactionsReal Estate DevelopmentCommercial Real Estate+14

Rama infotech

Team Leader

Apr 2020 – Feb 2024 Β· 3 yrs 10 mos Β· Lucknow, Uttar Pradesh, India Β· On-site

  • My current Process Madhyanchal Vidyut
  • Vitran Nigam Ltd.- Burlington, Lucknow (1912 Customer Care).
  • Process - Covid-19 Apada Prabandan Helpline– Collectorate Lucknow &
  • (ICCC) Integrated Control and Command and Control Center-Smart City Lucknow
  • (Covid-19 Process) and PMJKY-Krishi Bhawan, Lucknow, and Madhyanchal Vidyut
  • Vitran Nigam Ltd.- Burlington, Lucknow (1912 Customer Care)
Analytical SkillsTeam ManagementEasily AdaptableTechnical SupportEngaging PeopleEnglish+16

Shukla enterprises

Manager

Jan 2019 – Present Β· 7 yrs 2 mos Β· Lucknow Β· On-site

  • Wholesale Building Materials, Pest Control, Real Estate, Jan Seva Kendra
SalesGeneral Office WorkCustomer ExperienceProblem SolvingAdministrative OrganizationPublic Relations

Pest control of lucknow

Manager

Jan 2019 – Present Β· 7 yrs 2 mos Β· Lucknow, Uttar Pradesh, India Β· Hybrid

Combat pestochem

Sale Marketing Manger

Oct 2017 – Apr 2020 Β· 2 yrs 6 mos Β· Lucknow, Uttar Pradesh, India Β· Hybrid

  • Pest Control Services
  • Contact homeowners in your assigned area to generate sales. Reach out to potential clients by knocking on doors, sending emails, and making calls. Adequately explain and demonstrate the benefits and prices of our products and services. Upsell on other services. Estimate pest controls costs and prepare plan recommendations. Complete sales forms accurately for our technicians to complete service correctly.
  • Contact customers after services are performed to ensure satisfaction.
Pest ControlMarketing StrategySales ManagementMarket ResearchSocial Media Marketing

Deals & doors pvt. ltd

Team Leader

Aug 2016 – Sep 2017 Β· 1 yr 1 mo Β· Lucknow, Uttar Pradesh, India Β· On-site

  • Ecommerce Company -Ecommerce Process Monitor calls and provide regular coaching and mentoring to agents and track low performers in the team.
  • Team Lead may be required to be a part of Client Calls – Agent Focus Group Discussions.
  • The team Lead has to re-enforce and drive all product-related updates in the team and handle escalated calls
  • Team Lead has to download and maintain CMS reports – related to team staffing, AHT – track aux adherence and ensure discipline is maintained in team.
  • Ensure that all compliance related to policy and procedures are adhered to by agents on calls.
  • Team Leads are responsible for staff retention.
  • The team Lead has to conduct and manage appraisal discussions (PMS) with agents.
  • Quality/AHT/Sales/CSAT Metrics – Ensure timely download of process updates/product guidelines.
  • Manage Attrition and plan career mapping for agents.
Ecommerce ProcessGlobal E-CommerceE-CommerceB2C e-commerce

Shree radhey distributor (philips)

Depot Manger

Apr 2015 – Jul 2016 Β· 1 yr 3 mos Β· Lucknow, Uttar Pradesh, India Β· On-site

  • Shree Radhey Distributor (Philips)
  • Managing the day-to-day operations of the depot, warehouse. Recruiting and mentoring staff. Managing a customer base and developing plans to increase business. Maximizing growth and profitability. Ensuring that high levels of service are maintained. Holding team meetings. Liaising with key customers to make sure they’re satisfied with the depot’s performance
  • Agreeing service contracts and dealing with suppliers. Managing stock levels. Monitoring health and safety in the depot. Analysing turnover and profitability. Meeting with area and regional managers to share best practice.
Ability to identify new business opportunitiesLeadership abilitiesStrong communication skillsConfidence using relevant technologiesOrganisational skillsLeadership+1

Onicra credit information company

Team Leader

Feb 2014 – Mar 2015 Β· 1 yr 1 mo Β· Lucknow, Uttar Pradesh, India Β· On-site

  • Clearly communicates job expectations to the data entry team, while monitoring, appraising, and reviewing their work. Enforces company policies and procedures as necessary. Input customer account information into databases within required time limits. Compile and verify the accuracy of data to prepare it for computer entry. Apply data techniques within the program and following all procedures. Generate data reports and perform backups in archives. Improves results by participating in and completing audits, identifying weaknesses, and implementing improved changes. Updates job information and knowledge through participation in continued education. Keeps all company information confidential.
Microsoft ExcelTeam LeadershipManagementData Management

Aegis

Customer Service Agent

Jul 2013 – Feb 2014 Β· 7 mos Β· Lucknow, Uttar Pradesh, India Β· On-site

  • Voice process
  • Take ownership of customer issues. Troubleshoot problems and drive resolutions. Escalate unresolved issues to relevant internal teams. Collect prompt and accurate customer feedback. Document knowledge as solution articles. Master the use of a help desk software.
Customer SupportCustomer Relations

Education

Dr. Ram Manohar Lohia Awadh University, Faizabad

Bachelor of Science - BSc. β€” Chemistry

Jun 2013 – Apr 2016

Dr. Ram Manohar Lohia Awadh University, Faizabad

Bachelor of Laws - LLB

Jul 2022 – Present

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