Xavier Flamand

CEO

Luxembourg, Luxembourg24 yrs 3 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led significant growth in e-commerce sales at Fnac.
Successfully launched multiple mobile applications enhancing customer experience.
Expanded Fnac's market presence across Europe.

Stackforce AI infers this person is a seasoned e-commerce executive with a strong focus on marketplace strategy and digital transformation.

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Skills

Other Skills

E-commerceRetailMarketing StrategySalesE-businessManagementMerchandisingLeadershipDigital MarketingSocial NetworkingCustomer ServiceDigital StrategyBusiness StrategyStrategyBusiness Transformation

About

Executive leader, e-commerce, Retail, Marketing (online, mobile, offline, social), Tech. development, People developer

Experience

Amazon

5 roles

VP Amazon Marketplace Europe

Promoted

Feb 2021 – Present · 5 yrs 1 mo

Director of Fulfilment by Amazon Europe

Promoted

Feb 2017 – Jan 2021 · 3 yrs 11 mos

Director Pan-EU Mass Vendor Relation

Jan 2014 – Jan 2017 · 3 yrs

Launched a new EU org. & technology to support thousands of Medium & Small vendors on-boarding and development.

Director Indoor & Outdoor - Kitchen/Home/Sport/Home Improvement/Toys

Promoted

May 2012 – Dec 2013 · 1 yr 7 mos

Director Indoor (Toys, Kitchen, Home, Home Improvement) & Outdoor (Sports, Tools, Garden) categories

Books Director

Jun 2011 – May 2012 · 11 mos

Fnac

3 roles

CEO & General Manager Fnac.com

Promoted

May 2007 – May 2011 · 4 yrs

3rd largest French e-commerce €450MM annual sales (>3,5x over the period) - media and electronic products incl. digital contents (MP3 & Ebooks)
250 million visits per year; >20% penetration in FR - 6 million products online
Launched the Fnac Marketplace (1st launch in EU for a Retailer) through the acquisition and merge of a start-up
Turn-around of the P&L and profitability to reach an est. 10% op. profit
Launched the Home Appliances category for Fnac and Toys on Fnac.com
Launched the first 2 mobile apps (Fnac.com and Fnac Marketplace)
Multi-Channel : launched 1h clic & collect and web orders in stores
International expansion of Fnac.com to .be, .es, .pt
Run the FR loyalty card program 'Carte Fnac' implementing a seamless program cross channels -- Fnac card holders representing 40% of the FR Revenue; Initiated the Fnac online communities
team of 250+ incl. tech teams, purchasing, marketing, supply, finance, HR, Customer Services -- full
Launched Fnac.pro the BtoB activity of the group
P&L accountability
Member of the Fnac Group Executive team

Purchasing & Sales Director - Fnac Belgium

Promoted

Jan 2005 – May 2007 · 2 yrs 4 mos

Commercial strategy: deep change ranges, reshuffling of the space allocation and merchandising for all the stores, complete review of the pricing strategy,
launched a brand new loyalty program which became the base of the FR program 2 years later; complete revamping of the supply chain, complete reshuffling of the aftermarket processes, launch of Fnac.be.
Team of 50+