Nishika J.

Operations Associate

Noida, Uttar Pradesh, India5 yrs 11 mos experience
Highly Stable

Key Highlights

  • 6 years of experience in application support.
  • Expertise in incident management and observability.
  • Certified Salesforce Administrator and Azure Fundamentals.
Stackforce AI infers this person is a Fintech Application Support Specialist with strong skills in incident management and automation.

Contact

Skills

Core Skills

Application Support

Other Skills

UnixRoot Cause AnalysisIncident ManagementAppDynamicsSystem MonitoringSplunkGaia cloudGitHubJiraServiceNowShell ScriptingObservabilityOn-call SupportIT OperationsMySQL

About

I am an Application Support Specialist with 6 years of experience ensuring the availability and reliability of production applications in global financial services. My expertise spans incident management, observability, and automation, with hands-on experience in Splunk, AppDynamics, SQL, Unix/Linux, Shell. Reducing downtime, driving process improvements, and collaborating across global teams to deliver resilient systems. Recently, I expanded my skills with a Salesforce Administrator certification and Azure Fundamentals, strengthening my ability to support both traditional and cloud-based applications. I focus on building efficient, reliable systems that drive business success.

Experience

Jpmorganchase

Software Associate

Aug 2021Oct 2022 · 1 yr 2 mos · Bengaluru, Karnataka, India

  • E-Comm Surveillance
Application SupportUnix

Infosys

3 roles

Senior Systems Engineer

Promoted

Apr 2021Aug 2021 · 4 mos

  • Project: Morgan Stanley Wealth Management
Application SupportUnix

System Engineer

Apr 2019May 2021 · 2 yrs 1 mo

Application SupportUnix

Senior Operations Executive

Oct 2016Mar 2019 · 2 yrs 5 mos

Application SupportUnix

Education

Mukand Lal National College

Bachelor of Science - BS — Information Technology(Hons.)

Jan 2013Jan 2016

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