Feb 2025 – Present · 1 yr 1 mo

Jun 2019 – Jan 2025 · 5 yrs 7 mos

• Lead and mentor a team of IT professionals, providing guidance and support.
• Conduct performance evaluations and facilitate professional development opportunities for team members.
• Foster a collaborative and high-performance work environment.
• Develop and manage the IT operations budget, ensuring cost-effective use of resources.
• Oversee procurement of IT equipment and services, negotiating with vendors for the best terms.
• Allocate resources efficiently to meet operational demands and project requirements.
• Develop and execute IT operations strategies aligned with business objectives.
• Lead IT projects from conception to completion, ensuring they are delivered on time and within budget.
• Stay updated with emerging technologies and industry trends to drive continuous improvement.
• Manage relationships with external vendors and service providers.
• Ensure vendors meet contractual obligations and deliver quality services.
• Communicate effectively with stakeholders to understand and address their IT needs.
• Monitor the performance of IT systems and services, using key metrics and performance indicators.
• Generate regular reports on IT operations, performance, and incident resolution.
• Use data insights to identify areas for improvement and optimize IT processes.
• Develop and enforce IT policies, procedures, and standards.
• Ensure compliance with organizational policies and regulatory requirements.
• Regularly review and update IT policies to reflect changes in technology and business needs.

Feb 2017 – May 2019 · 2 yrs 3 mos · Irving, TX

• Involved in the whole recruitment process from sourcing till the hiring.
• Understood the client requirements and sourced consultants on various job portals i.e. Monster, Tech Fetch, Ceipal and Career Builder.
• Worked on various technical, non technical requirements received from the client End.
• Worked on job portals like monster, dice and career builder. Applied Boolean search and posted positions
• Screened the consultants before submission to ensure best placements.
• Hands on experience in making Boolean searches and comfortable with job postings as well.
• Followed up with the consultants and got their interview scheduled as per the slot availability.

Jun 2016 – Feb 2017 · 8 mos · Mohali, Punjab

• Sourced resumes to select best qualified candidates and interviewed candidates to better assess qualifications and ascertain personality, personal character, and work ethic.
• Validated applicants references and communicated with previous employers to qualify capabilities and verify work history. Ensured that the whole paper work is done on time and the consultant joins as per the joining date.
• Worked on job portals like monster, dice and career builder. Applied Boolean search and posted positions. Sourced candidates through job portals and cold calling.
• Worked on all kind of requirements i.e. technical (java, .Net, sql, Python developers, Engineers, System Engineers, Devops, Full Stack Engineer)and Non-Technical(Business analyst, project manager, UX, graphic designers)
• Screened H1B candidates technically to ensure that genuine profiles are going ahead to the client.
• Provided weekly staffing reports to the recruitment manager.

Aug 2015 – Jun 2016 · 10 mos · Noida, Uttar Pradesh, India

• Interfaced with direct clients requiring staffing services to determine number of hires, salary, positions, and job descriptions for short-term and long-term temporary employees.
• Attended daily conference calls with the client to understand and discuss their requirements.
• Represented the appropriate candidatures of the consultants to the client on W2, C2C and 1099
• Negotiated the hourly rate with the consultants and ensured that they meet all the requirements of the client.
• Created multiple sourcing strategies to recruit top talent
• Sourced resumes to select best qualified candidates and interviewed candidates to better assess qualifications and ascertain personality, personal character, and work ethic.
• Validated applicants references and communicated with previous employers to qualify capabilities and verify work history.
• Followed up with clients to evaluate temp employee performance and client satisfaction.
• Provided weekly candidate pipeline reports to executive team