Mukta Agrawal

Co-Founder

Gurugram, Haryana, India7 yrs experience

Key Highlights

Consistently exceeded sales targets by 200%
Recognized as 'Best Team Leader' and 'Star Performer'
Expert in managing diverse teams and client relationships

Stackforce AI infers this person is a Business Development and Operations Leader in the SaaS and Education sectors.

Contact

Skills

Core Skills

Sales & MarketingBusiness DevelopmentEntrepreneurshipMarket AnalysisOperations ManagementTeam LeadershipProject ManagementSales ManagementTraining & Development

Other Skills

Lead generation & conversionCRM & sales pipeline managementStart-up LeadershipMarket research & competitive analysisPartnership development & negotiationsProject planning & execution (Agile/Waterfall)Stakeholder management & communicationLeading and mentoring teamsTeam motivation & performance optimizationEmployee TrainingPerformance ManagementTeam BuildingMicrosoft OfficeBanking operations & financial products

About

I am a results-driven team leader with 7+ years of experience leading Business Development Managers (BDMs), agents, counselors, and banking stakeholders. My passion lies in not only delivering sales targets but also providing actionable operational reports, ensuring both growth and efficiency within the quarter. With a proven track record of driving significant business growth, I have successfully established new client relationships and secured strategic partnerships that contribute to organizational success. I have consistently exceeded expectations, delivering 200% of my targets and being recognized as both the “Best Team Leader” and “Star Performer” in my role. My expertise lies in managing and motivating diverse teams, handling high-pressure situations, and delivering excellent client service. I am committed to continuous learning, training, and improving my team’s performance to drive revenue and ensure client satisfaction.

Experience

Frankfinn aviation services pvt. limited

Center Manager

Sep 2025 – Present · 6 mos · India · On-site

Revmed

Freelance Business Consultant

Aug 2025 – Present · 7 mos · United States · Remote

Generated leads and conducted outreach to US-based healthcare providers
Promoted RCM, medical billing, and credentialing services
Booked qualified discovery calls and onboarded new clients
Coordinated with internal teams to ensure smooth client handoffs

Lead generation & conversionCRM & sales pipeline managementSales & MarketingBusiness Development

Mishcosmetics.in

Co-Founder

Jul 2024 – Sep 2025 · 1 yr 2 mos · Gurugram, Haryana, India · Remote

Mishcosmetics: Your Essential Lifestyle Brand
At Mishcosmetics, we focus on fulfilling your basic lifestyle needs with high-quality products. Our flagship product, Mish Hair Oil, is made from completely organic and natural ingredients, ensuring the best care for your hair.
Explore our offerings at mishcosmetics.in and follow us on Instagram @mishcosmetics.in for the latest updates and promotions!

Start-up LeadershipMarket research & competitive analysisPartnership development & negotiationsEntrepreneurshipMarket Analysis

Collegedekho

3 roles

Operations Manager

Dec 2022 – Aug 2025 · 2 yrs 8 mos · Gurugram, Haryana, India

Associate Operations Manager

Dec 2022 – Aug 2025 · 2 yrs 8 mos · Gurugram, Haryana, India

Sales & MarketingLead generation & conversionCRM & sales pipeline managementProject planning & execution (Agile/Waterfall)Stakeholder management & communicationMarket research & competitive analysis+4

Associate Operations Manager

Dec 2022 – Dec 2024 · 2 yrs · Gurugram, Haryana, India

Conducted regular training sessions for the team on product knowledge and soft counseling techniques.
Monitor and manage daily tasks to uphold operational standards
Facilitated team communication for smoother workflows
Identify areas for improvement through operational performance metrics analysis
Enhanced employee understanding for improved student counseling
Utilize data to inform decision-making and strategic planning.
Enhanced team stability overall
Supervising performance and tasks across 30 counselors
Enhanced team performance to achieve conversion targets
Monitored daily activities of associates to ensure compliance with established policies and procedures.
Conducted regular performance appraisals for associates and provided feedback on their progress.

Operations ManagementSales & MarketingLead generation & conversionCRM & sales pipeline managementEmployee TrainingPerformance Management+9

Frankfinn aviation services pvt. limited

Team Leader

Apr 2022 – Dec 2022 · 8 mos · Gurugram, Haryana, India

Supervised tasks and performance of a workforce of 35
Overseeing real-time workforce stability
Evaluating agent outputs on a daily and month-to-date basis
Overseeing daily inbound and outbound dialer CRM operations
Conducted regular performance reviews to assess individual team member progress.
Provided coaching and feedback on employee performance, encouraging professional development.
Monitored daily workflow to ensure adherence to established policies and procedures.
Maintained a positive work environment that promoted collaboration between team members.

Operations ManagementSales & MarketingLead generation & conversionCRM & sales pipeline managementEmployee TrainingPerformance Management+5

Pristyn care

Project Manager

Apr 2021 – Apr 2022 · 1 yr

Conducted regular training sessions for the team on product knowledge.
Enhanced performance across Aesthetic, Covid Care, Urology
Allocated online leads to appropriate Business Development Managers
Surpassed goals with a 127% success rate and received an A grade
Managed various categories such as Aesthetic, Covid Care, and Urology
Managed skilled business development managers, ensuring superior client interactions

Employee TrainingPerformance ManagementTeam BuildingProject planning & execution (Agile/Waterfall)Stakeholder management & communicationMicrosoft Office+2

Hdfc life

Sr. Corporate Agency Manager

Feb 2019 – Apr 2021 · 2 yrs 2 mos · South Delhi, Delhi

Led product training for the Bancassurance channel at HDFC Bank
Achieved quarterly business closure around 1 Cr with assigned branches
Oversaw South Delhi branches, including Green Park and CR Park.
Partnered with HDFC officials to generate new business from existing clients
Outperformed expectations with a 213% success rate
Achieved recognition in both national and global contests
Organized meetings and conferences between senior management and clients.
Facilitated comprehensive workshops focused on insurance product knowledge for RM's and BM's

Sales & MarketingLead generation & conversionCRM & sales pipeline managementEmployee TrainingPerformance ManagementBanking operations & financial products+4