Jun 2025 – Dec 2025 · 6 mos · Berlin, Germany · Remote

• Directed operations and delivery strategy for a portfolio of 15+ live cross-platform products, ensuring high-concurrency performance and continuous deployment.
• Scaled operational efficiency by 50%+ through strategic team restructuring and process optimization, maximizing leverage and reducing overhead.
• Designed and enforced standardized delivery frameworks, driving strict predictability, clear ownership matrices, and proactive risk mitigation across distributed teams.
• Executed the operational integration of 10+ newly acquired products, standardizing onboarding pipelines and aligning cross-functional stakeholders to accelerate time-to-value.

Oct 2022 – Nov 2024 · 2 yrs 1 mo · Berlin, Germany · Remote

• Spearheaded the transition from legacy workflows to Agile frameworks, significantly increasing delivery predictability and operational efficiency.
• Designed and implemented scalable operational processes across the organization, eliminating bottlenecks and driving high-leverage productivity.
• Aligned cross-functional teams (Engineering, Design, and Marketing), establishing clear ownership matrices and mitigating execution risks across the product lifecycle.

May 2022 – Oct 2022 · 5 mos · Alicante, Valencian Community, Spain · Remote

• Developed and implemented new operational processes during my 6-month tenure, streamlining workflows and improving efficiency.
• Led the successful effort to secure operational rights of the TFT World Championship in a tender process with Riot Games, positioning GGTech as the tournament organizer.

Jul 2021 – Jan 2022 · 6 mos · On-site

• Managed the esports team producing eLaLiga Santander, EA and LaLiga’s official FIFA competition, both nationally and internationally.
• Led the global rollout of the eLaLiga Fan Cup across 16 countries and drove international marketing activations (Mexico, US, China, India, South Africa).
• Served as esports spokesperson and professor at LaLiga Business School, while overseeing budgets and strategic partnerships.

Feb 2020 – Jul 2021 · 1 yr 5 mos · On-site

• Spearheaded the international scaling of a flagship digital program, orchestrating complex rollouts across 16 countries, 7 regional hubs, and 8 localized markets.
• Mitigated severe operational risks during global disruptions (COVID-19) by rapidly pivoting delivery frameworks, ensuring 100% scope completion with zero additional resource allocation.
• Directed global marketing operations and high-impact activations across tier-1 markets (including the US, China, and India), maintaining strict ownership over budgets and vendor contract negotiations.
• Acted as a Subject Matter Expert (SME) and institutional representative, co-designing operational frameworks and academic programs for the organization's business school.

Apr 2017 – Oct 2018 · 1 yr 6 mos · On-site

• Directed global live operations and vendor ecosystems across Europe, China, and the US, ensuring the predictable delivery of high-stakes, large-scale deployments.
• Aligned cross-functional teams—including logistics, live broadcast infrastructure, and technical operations—establishing clear ownership to mitigate risks and execute complex live environments with zero downtime.
• Led the operational execution of flagship global projects (such as Worlds 2017 in China and MSI 2018 in Europe), managing strict timelines and multi-regional stakeholder alignment.
• Selected events produced: EU LCS Splits & Finals (2017–2018), Rift Rivals EU vs NA 2017, Worlds 2017 (Wuhan & Guangzhou), and Mid-Season Invitational 2018 (Berlin & Paris).

Jan 2017 – Mar 2017 · 2 mos · On-site

Mar 2015 – Jan 2017 · 1 yr 10 mos · On-site

• Spearheaded regional digital operations and localization pipelines for a tier-1 live service product, successfully launching a dedicated web platform during a peak-concurrency global event to drive market penetration.
• Designed and enforced scalable operational frameworks for vendor sourcing and onboarding, replacing manual overhead with high-leverage systems to ensure predictable, high-quality asset delivery.
• Directed localized go-to-market (GTM) strategies and publishing operations for high-stakes global releases, aligning cross-functional teams and external partners to meet strict delivery timelines.
• Built and managed external community operations teams, establishing clear ownership structures to drive user engagement and core software retention metrics.