Oct 2024 – Apr 2025 · 6 mos · Bengaluru · On-site

Oct 2023 – Sep 2024 · 11 mos

Dec 2022 – Sep 2023 · 9 mos · Bengaluru

• Sugarbox is building the backbone for the Internet of the future through patented CDN technology. Avionics being an established use case is at the core of the company's growth strategy.
• Spearheading Avionics vertical team to drive user adoption, engagement and monetisation for AirAsia's in-flight entertainment platform
• Driving product strategy by generating insights through User research, Data analytics & understanding client expectations.
• Leading cross-functional coordination with 6 horizontal squads and executing Go-to-market & enhancement of the features/solutions developed

Mar 2022 – Dec 2022 · 9 mos · Bengaluru

• StepChange started off with a vision to create a super app solving for the needs of users who want to live a more sustainable lifestyle. The company has now pivoted to a SaaS product to enable carbon accounting for companies
• Lead the Product & Go-to-Market for Beta version of habit tracking app that
• enabled user to measure their carbon footprint & switch to a sustainable
• lifestyle
• Drove user acquisition through performance marketing and community
• building to acquire 1500 users within 2 months
• Built gamification to drive customer retention and improved app usability
• through feedback and data-driven insights
• Benchmarked 10 sustainable e-commerce platforms in India and US to
• create the product roadmap

Mar 2020 – Feb 2022 · 1 yr 11 mos · Bengaluru, Karnataka

• Product Lead for Tripmoney insurance platform serving Go-MMT.
• Built insurance to a Rs 1 crore+ profit per month category - 100% organic growth during pandemic
• Enabled bit-sized insurance as a service for 2 Partners X 4 LOBs X 2 channels X 4 Platforms = 64 Points of sale
• Lead complex cross functional integration of insurance platform APIs while constantly improving the the platform to accommodate needs of various stakeholders
• Designed and executed multiple experiments for price discovery, identifying the right copy, testing new insurance products
• Lead the design and launch of Covid Insurance in a standalone react native funnel
• Lead the design and launch of Travel insurance sale in a standalone react native funnel for international travellers
• Worked with Data science team to develop a model for price discovery for bite sized insurance taking into account transaction amount, user history and indicators like child being a part of the booking
• Launched sales of insurance post order completion through post sales communication over whatsapp, email and Notification ( industry-first)
• Tools - Figma , Zepplin (Design ) Postman (API ) Google Analytics, Redash & Basic Omniture ( Analytics)
• Product Operations - BNPL
• Lead support for BNPL and insurance
• Lead development of product features to improve BNPL customer experience and eliminate the root cause for customer escalation or enable faster resolution Eg. Automated alerts, Funnel enhancements, Support dashboard re-design
• Monitored multiple funnels using Google Analytics/Redash and worked on data pipeline improvement

Apr 2018 – Mar 2020 · 1 yr 11 mos · Greater Bengaluru Area · On-site

• Conducted user research to identify user pain points, needs, daily economics, and aspirations in turn identifying driver cohorts & and value propositions for each cohort
• Lead the Go-to-Market- sold 4x of the monthly industry within a month days in Gurgaon
• Led a team of 10 to establish sales & and retro-fitment channels

May 2017 – Apr 2018 · 11 mos · Bangalore

• Vertical Product lead of PrimePlay – responsible for continuous improvement in customer experience and engagement working with horizontal product & and Ops
• Improved "Perfect Rides" from 75% to 98% within 4 months at a scale of 2 lac
• daily rides from an installed base of 45,000 Prime Play Cabs
• Also - Drove supply side go-to-market and NPS improvement for Prime Play
• supply. Improved NPS by 23 basis points

Feb 2017 – May 2017 · 3 mos · Bangalore

• Program lead for marketing activities around IPL promoting the rentals fit for stadium commute use case
• Conceptualised and executed social media campaigns in collaboration with agencies

Apr 2016 – Jan 2017 · 9 mos · Bangalore

• Program Lead for the conceptualization and piloting of Employee Transport Management Product ( Ola Commute)
• Conducted a baseline market study to establish a framework of pain points to be addressed
• Designed and conceptualised the product strategy based on the study as a part of a 2-member team
• Led the operationalization of the pilot; built and trained the execution team and the process
• Formulated the go-to-market strategy along with financial estimates for the coming 5 years

Apr 2015 – May 2015 · 1 mo · Chennai Area, India

• Conducted process parameter study for outsourced plastic parts to create a baseline for price negotiation
• Devised an empirical model for plastic mold cost estimation using historical data and thumb rules

Aug 2011 – Jun 2014 · 2 yrs 10 mos · Pune Area, India

• Project Manager in the production engineering(PE)division for projects worth 20 Cr
• Co-ordinated project related activities across 9 sub-divisions ensuring timely issue resolution to meet delivery SLA
• Monitored all project related activities at the vendors end for offloaded workload
• Created detailed project plans including cost breakup and Job-level breakdown
• Also -
• Lead the development of a web-based real time performance tracking system for the division
• Drove the development of a website for attracting external business for the division.

Apr 2010 – May 2010 · 1 mo

• Technical aggregation of the reasons of failure of gas engines used for production of power using rice husk
• Collected historical data based on one to one interaction with plant staff through detailed interviews
• Diagnosed the root cause of failures and provided recommendations for preventive action