Jul 2018 – Mar 2019 · 8 mos · Greater Delhi Area

Oct 2016 – Jun 2018 · 1 yr 8 mos · Greater Delhi Area

• GO- Global Opportunities Pvt. Ltd. is India’s leading education consultant that undertakes students’ recruitment from India for its 300+ Institution partners across the globe. While serving since 2001, we have sent 30,000+ students to different renowned education institutions in the world to accomplish their study abroad dream and secure their future by acquiring international degrees.Moreover, we have expertise in major countries, including the UK, the USA, Canada, Australia, New Zealand, Ireland, Singapore, Dubai, Malaysia and many more. We offer education counselling and other additional support required to get tertiary education abroad. With a massive network of 17 offices in all the major cities across India, we have an office near to every study abroad aspirant, where our dedicated counsellors and support department work enthusiastically to provide best education consulting services in India throughout every intake.

Jun 2013 – Sep 2016 · 3 yrs 3 mos

• Heading PAN India branches for Premium Admission Counseling Service.
• Scheduling workload to meet priorities and targets.
• Responsible for achieving all performance related targets.
• Client development to improve PACS market share , credibility and support from clients. Increase revenue by 35%.
• Counselor Capability & Capacity- building and maintaining counseling skills in–country.
• Developing and supporting a cross functional culture of continuous improvement.
• Maintaining excellent relationships with clients and Universities.
• Application, Research quality control and Client wise analytics & management.
• Create and deliver / communicate regular updates to country/regional counseling teams. Ensure that in areas that impact operations (visa policies etc) the counselors always have access to current and accurate information.
• Pay particular attention to developing counselor skills in managing leads to convert them to committed stage, destination application management and visa application processes for the relevant destination country. Create and deliver relevant training solutions to ensure counselors are well versed in these business critical processes.
• Act as Application Quality Assurance Lead for the destination country to ensure that all prepared applications meet the institution’s requirements.
• Responsible for the efficient daily operation, PACS sales & customer service.
• Create and establish a process to review applications and make any adjustments that are needed prior to submission to the institution.
• Conduct ongoing calls/ review session with in country office teams to highlight achievements, opportunities, learning and updates.
• Reports showing client performance and trends to be shared with Offices and used to enhance performance and make any required adjustment to counseling operations
• Involved in the recruitment and mentoring of new staff

Mar 2011 – Jun 2013 · 2 yrs 3 mos

• Managing Universities/Colleges Portfolio: USA & Canada.
• De-briefing students and parents for US and Canada.
• Weekly visit to branches for meeting prospective students.
• Allocating targets to individual counselors/branch for respective universities and colleges.
• Closely work with research team for universities deadlines and applications.
• Shortlisting universities for MBA, MS and UG students.
• Supervision of all US & Canada VISA filing and admissions process.
• Conducting seminars at schools and colleges for admission process.
• Personal attention to high ends parents (IPS, MP, IAS etc).
• Managing Global Education Interact (GEI) from last 3 years.

Mar 2009 – Mar 2011 · 2 yrs

• Counseling Students on US, Canada & Singapore education & guiding them throughout the application process.
• Leading a team of seven counselors and responsible for 3 branches for US& Canada.
• Shortlisting universities for MBA, MS and UG students.
• Preparing students for Mock VISA & MBA interviews.
• Handling documentation and financial aspects of students for US F-1 VISA and Canada study permit.
• Training new joiners for US & Canada admission process.
• Allocating targets to individual counselors for respective countries.