Oct 2021 – Present · 4 yrs 5 mos · Dublin, County Dublin, Ireland · Hybrid

• At CBOSIT, we understand the challenges and opportunities that small and medium-sized businesses (SMBs) face in today's competitive and dynamic market. We offer SaaS technology solutions that help SMBs achieve their goals and grow their business. Our solutions are based on leading SaaS platforms: Zoho and Salesforce. These platforms enable us to create customized and collaborative customer relationship management (CRM) solutions that automate and optimize the marketing, sales, operations and services processes of SMBs. With our CRM solutions, SMBs can improve the efficiency and effectiveness of their teams, increase customer loyalty and retention, and gain a competitive edge in their industry.

Jun 2021 – Present · 4 yrs 9 mos · County Meath, Ireland · Hybrid

• We transform small and medium-sized businesses (SMBs) via smart technology (#Zoho #SalesForce #OutSystem) and ensure that by the end of the transformation journey, our clients achieve desired outcomes. (Easy & Efficient)
• We consult our customers on transforming/automating Marketing, Sales, Operations and Services processes by digitising. Our solutions are focused on the collaboration of Employees and Customers.
• I should have the simplest solution for your struggles, excited to discuss it. https://bit.ly/meetcbosit

Jun 2021 – Present · 4 yrs 9 mos · Dublin, County Dublin, Ireland

• Architected and developed industry solution for the certification standard industry (CB's, AB's, Auditors and Assessors).
• Quality Certification automates all processes of business management from Leads to Deals to Quote to Invoice to Audit to Certificate.
• We also have the world's largest community of Auditors. A blockchain-based mechanism is now being developed to validate the credentials of CBs, AB auditors, and other relevant stakeholders.
• We collaborate with Certification Bodies and Accreditation Boards around the world to improve Certification Standards industry outcomes. Strategic planning, operational efficiency, and the design and implementation of Certification Industry projects are among the services we provide.
• Learn more about Certification Body Business Automation https://www.qualitycertification.org/certification-body-services
• Book a demo today - https://connect.lotusbudh.consulting/#/customer/cbba

Apr 2019 – May 2021 · 2 yrs 1 mo · London, United Kingdom

• Programme Director for Europe's largest and most complex Salesforce implementation at a Tech giant (~£60M delivery). Portfolio management for key projects and programs in Europe.
• I worked with clients' senior executives to help them adopt change for their business's transformation journey, by making strategic partnerships and developing new products.
• Worked in industries such as Technology, Media, Education, and Healthcare to utilise Transformation Programme.
• Worked across a multitude of products (Salesforce, GCP, ZohoOne) supporting the teams and helping build unified design solutions. Evangelizing and engaging with the business to drive awareness and creativity.
• As in charge of a portfolio of cloud consulting projects for Europe and India. I guide a team of Account Directors, Program Managers, Project Managers, Business Analysts, and PreSales Consultants as they set up cloud solutions.
• Managed Business Transformation Consulting Project Portfolio for Wipro Appirio Europe in management for about $90 million USD. This includes managing client delivery, growing collaborative teams, and building relationships with senior-level employees inside Wipro ACS India.
• Built strategic capability growth for Appirio business around the world, and I also helped grow strategic accounts for the SalesForce business line. Management of the portfolio for projects that are Red and Amber.

Mar 2017 – Mar 2019 · 2 yrs

• Key leader for Appirio & Wipro M&A policy, project governance and delivery.
• Translating business goals into actionable plans and strategies that reflect the requirements and opportunities within area-of-control, align area-of-control account and market opportunities with upstream strategic plans and metrics
• Executive business management (including P&L); growing collaborative teams; managing senior-level relationships
• Strong focus on the leadership of Engineering, Professional Services, Training, Customer Support and Product Management, Project and Partner Management
• #SalesForce #GoogleCloud #ArtiificialIntelliggence #Blockchain #BigData, #NLP #Linguistics #GenerativeProgramming #Metaphysics #Algorithms #Digital #MachineLearning #DeepLearning #Semantics #Ontology #InternetOfThings #Cognitive #AnalyticsOfThings #AoT #AI #ML #IoT

Jan 2016 – Mar 2017 · 1 yr 2 mos

• Key leader for Project & Program delivery and governance. Pioneered large-format program delivery from offshore, incubated People, Process, Tools and Governance. (from ~$500k to $10M in 18months)
• Build a Next Gen team of Project Managers, Program Managers and Account Directors to deliver projects across practices and we are hiring Senior to Mid-Level Technical PM skills for various technology segments. Strong Technical competency along with PM Track record while working with various Industries and sectors are preferred.
• Shaping customer relationship management from the project team thru to CXOs and business leaders
• Portfolio management and consulting expertise in cloud technologies with extensive success in Project Governance and Account Management on resourcing/budget/client management

Dec 2013 – Jan 2016 · 2 yrs 1 mo · Dallas, Texas, United States

• Key leader to built Management Consulting PMO Services team from 5 people to 45 (today ~150+)
• Build, monitor and orchestrate Sales pipelines to ensure continuous population of near and long term opportunities; manage the size, shape and quality of pipeline; analyzes overall win rates and win/loss ratios.
• Exhibit authoritative business, financial and legal acumen to develop meaningful business recommendations; Continuously monitor and improve area-of-control operations to ensure alignment with KPMG’s business direction, the quality of business practices and optimum organization performance
• Stay current with industry and competitive research and information to enable rich client dialogue; maintain an understanding of client business challenges, industry trends and markets; demonstrate breadth and depth of knowledge to position and map KPMG capabilities that align to client business objectives and initiatives
• Lead proposal/pursuit & business development activities across functions and actively supported Thought leadership, Market intelligence, Competitive Analysis and Knowledge / content management
• Anchored Strategic Outsourcing Deals, Client engagement and Account start-up activities for large programs and Deal Assurance Lead for Project & Programme Management

Mar 2012 – Nov 2013 · 1 yr 8 mos

• Regional Lead responsible for overall business and commercial responsibility for all program and project activity running East & West Zone (India). Managing oversight, profitability, predictability, project management resourcing and quality of overall project activity.
• Implement a unified, streamlined, and effective PPM approach across HP Enterprise Services and one face to the client, ensuring Program and Project Management performance excellence.
• Apply best practices for Program Portfolio Management, Account Risk Management and Account Governance, Financial Controls including Client issue management as part of all strategic outsourcing engagements.
• Manage the actual and forecasted Project Portfolio status and P&L performance and provide Program PMO services to all large programs including T&T (as funded by the Program)
• Engaged directly HP leadership, members of different BU & Capability, team members, partners, pre-sales, internal/external industry experts to pursue joint growth opportunities with the account.

Jul 2010 – Mar 2012 · 1 yr 8 mos

• Provided direction and oversight to Projects involving prioritizing project workloads, reviewing project statuses, taking corrective action, ensuring compliance with established processes, apprising leadership, ensuring projects are delivered on-time, on-budget and within scope.
• Conduct strategic planning and ensure effective program management governance, procedures, tools, and financial controls are established and maintained for the program's operations.
• Contributed to internal SDLC methodologies and PMO.
• Business Architect and Scrum Master for project management tool EPOIS (Enterprise Programme Office Information System) for BoA account.

Jan 2007 – Jun 2010 · 3 yrs 5 mos · Gurgaon, India

• As Transition Manager coordinated management of multiple related projects directed toward strategic business planning and other organizational objectives mostly diversified in IT Infrastructure & Customer Service.
• Contributed to IT infrastructure deployment & migration of new site for Aegis Ltd.
• Monitor and analyze the actual performance data and ensure SLA’s are being met as per client requirement.
• Develop IT infrastructure deployment plan help newly acquired entities with their Project Management & Process Management modules.

May 2003 – Dec 2006 · 3 yrs 7 mos · Noida Area, India

• Ensured people management & team improvisation through constant mentoring & feedback.
• Operations Management approaches ensured key deliverables were met as per KRA’s and customer satisfaction & process quality was met exceptionally.
• Evangelized and self-created a knowledge base known as “Resolver” for customer service and experience.
• Responsible for Recruiting and Training the candidate for building capability at all junior levels.