Mazhar Khan — Operations Associate
Leadership in IT Operations: Demonstrated success in leading enterprise-wide IT strategies, Digital Transformation and operations, with a focus on enhancing efficiency, scalability, and security in large-scale environments. Product Development Leadership: Demonstrated success in leading end-to-end product development lifecycle for travel and aviation technology, from concept ideation to market launch. Proven ability to translate market insights into innovative product strategies that meet customer needs and drive business growth. Specialization in Travel Technology: Deep understanding of the Travel Industry landscape, with hands-on experience in Retail Travel, OTAs, POS, B2B, Back office, Corporate Travel product development including API integrations, GDS systems (Amadeus, TravelPort, Sabre), booking engines, and mobile application development. Expertise in Oracle Fusion ERP and SAP SuccessFactors: Strong background in enterprise-level implementations, optimizing business processes, and integrating ERP solutions to streamline operations and improve resource allocation. Strategic IT Operations Leadership: Skilled in IT architecture design, strategic planning, and operational excellence. Proficient in effort estimation, cost control, change management, and fostering cross-functional collaboration to drive innovation and achieve organizational objectives. Technical Proficiency: Proficient in a wide range of technologies including Python, Machine Learning, Tensor flow, Data Science, AI model development, Multi model architecture, Computer vision, Natural Language Processing, Google Colab, C#, Java Script-based platforms, Microsoft Cloud solutions, DevOps practices, and data analytics tools (Power BI, QlikView). Experienced in leveraging agile methodologies and design thinking principles to deliver robust and scalable solutions. Customer Experience Management (CXM): Implemented AI-powered solutions, Call center solutions, chatbots, and robotic process automation (RPA) to enhance customer engagement and operational efficiency in contact center environments. Data Science #AI #DataScience #MLOPS #TravelTech #ERP #SAP #BookingEngine #GDS #cloud #RPA #ProductManagement #Agile #Aviation
Stackforce AI infers this person is a Travel Technology and IT Operations expert with a strong focus on digital transformation.
Experience: 17 yrs 6 mos
Skills
- Product Development
- Travel Technology
- Artificial Intelligence (ai)
- It Enabled Business Transformation
Career Highlights
- Led enterprise-wide IT strategies for digital transformation.
- Expert in travel technology and product development.
- Proficient in AI and RPA for enhanced customer engagement.
Work Experience
ISA
Information Technology Business Solutions Manager (4 yrs 1 mo)
Cozmo Travel
Information Technology Business Solutions Manager (4 yrs 1 mo)
Air Arabia
Information Technology Business Solutions Manager (4 yrs 1 mo)
Etimad Strategic Security Solutions LLC
Solutions Expert (Application Architect) (2 mos)
Global Innovations - Travel Technology Company
Senior Technical Project Manager (Application Architect, Microsoft Tech stack) (4 yrs 7 mos)
Regency Group Holding
Technical Project Manager (Products and Solutions) (7 mos)
Assistant Project Manager (1 yr)
Regency Travel & Tours
Technology Team Leader - MyHolidays.com (2 yrs 1 mo)
CheapOair
Senior Software Engineer (3 mos)
Carlson Wagonlit Travel
Senior Programmer, Asia Pacific (1 yr 3 mos)
Senior Programmer, India (2 yrs 3 mos)
INFRANIX Technologies
Web Developer (11 mos)
HCL Infosystems Ltd
Assistant Programmer (8 mos)
