Sushant Rai

CEO

Bengaluru, Karnataka, India19 yrs 6 mos experience

Highly StableAI Enabled

Key Highlights

20+ years in product leadership and innovation.
Expert in AI-driven enterprise data platforms.
Proven track record in scaling SaaS products.

Stackforce AI infers this person is a SaaS product leader with expertise in AI and data strategy.

Contact

Skills

Core Skills

Product ManagementAi & Data StrategySaas & Cloud PlatformsStrategy & Portfolio ManagementCustomer SuccessSoftware Development

Other Skills

Pricing StrategyDigital TransformationAI & Machine LearningAI-Driven Product InnovationData PlatformsCloud Data ArchitectureStrategic PartnershipsField & Partner EnablementGlobal Product LaunchesUser Experience (UX)Generative AILarge Language Models (LLM)Product OperationsDigital StrategyBusiness Portfolio Management

About

I am a product leader with 20+ years of experience driving innovation, revenue growth, and digital transformation in AI-driven enterprise data platforms. As VP of Product at Reltio, I’ve scaled high-performance SaaS products, integrated GenAI into product and UX workflows, and helped drive revenue growth. My background spans Product Management, AI & Data Strategy, Cloud & SaaS Platforms, and Customer Success. I’ve led cross-functional global teams, built strategic alliances (Microsoft, Databricks, AWS, GCP), and presented at international conferences. I thrive on creating SaaS & cloud products balancing technical depth with customer-centric strategy to deliver scalable, ethical, and impactful solutions.

Experience

Reltio

3 roles

Senior Vice President, Product Management

Promoted

Mar 2026 – Present · 0 mo

Lead global Product Management, UX, and Technical Content teams to drive revenue growth
through high-impact platform features and successful product releases.
Recruited and scaled a global product team to enhance AI, data capabilities, and cloud innovation.
Lead pricing strategy for new product lines, creating new revenue streams
Partner on strategic alliances with Microsoft, Databricks, and Workato to advance AI and data capabilities.
Partner with AWS, GCP, and Azure to leverage cloud-native infrastructure for enterprise-scale performance.

Pricing StrategyDigital TransformationAI & Machine LearningAI-Driven Product InnovationData PlatformsCloud Data Architecture+13

Vice President, Product Management

Promoted

May 2023 – Mar 2026 · 2 yrs 10 mos

Lead global Product Management, UX, and Technical Content teams to drive revenue growth
through high-impact platform features and successful product releases.
Recruited and scaled a global product team to enhance AI, data capabilities, and cloud innovation.
Lead pricing strategy for new product lines, creating new revenue streams
Partner on strategic alliances with Microsoft, Databricks, and Workato to advance AI and data capabilities.
Partner with AWS, GCP, and Azure to leverage cloud-native infrastructure for enterprise-scale performance.

Data ManagementCustomer DataProduct Management

Senior Director of Product Management

May 2020 – May 2023 · 3 yrs

Computer ScienceProduct Management

Sap

4 roles

Senior Director , Solution & Strategy , SAP Customer Experience - Service Cloud

Promoted

Jul 2015 – May 2020 · 4 yrs 10 mos · Bengaluru Area, India

Strategy & Portfolio Management - Analyse market view and do competitive analysis to create E2E plans
Manage Customer Engagements & Success in APJ region for key strategic customers
Analysis of key performance indicators for measuring cloud renewal rates and customers lifetime
value
Manage product roadmap and defined vision from market/competitive analysis and defined
product positioning.
Support Sales Deals in APJ region
Manage Partner Relationships
Manage a virtual global team for enablement of Sales, Pre-Sales & Partner Ecosystem.
Designed and Launched Community Engagement programs

Computer ScienceStrategy & Portfolio Management

Director, Customer Success - SAP Cloud for Customer

Oct 2013 – Dec 2014 · 1 yr 2 mos

Managed customer success activities like Onboarding, Services, Support, Renewals and
Advocacy
Enabled sales, consulting & partners to grow customer base
Developed success plans for customers that outlined their critical success factors, metrics for
success, potential issues, and provide recommendations.
Defined and executed growth and retention strategies resulting in increased renewal rates and
reduced churn
Led Customer Success Team, recruited team from different functional units, developed initial
Onboarding and continuous learning plans.

Computer ScienceCustomer Success

Senior Product Specialist, Customer Success - SAP Cloud for Customer

Promoted

Aug 2010 – Sep 2013 · 3 yrs 1 mo

Recruit & work with strategic co-innovation and early adopter customers
Deliver the first Lighthouse customer projects with the goal to prove and improve the solution
Point of contact and customer face from the solutions organization to customers or other organizations
Drive product features based on early customer feedback.
Drive complex projects across organizations and hierarchy levels
Project Planning, execution & interaction with colleagues from different teams across different geographies

Computer ScienceCustomer Success