Rajat Sajwan

Business Development Executive

West Delhi, Delhi, India7 yrs experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven expertise in enhancing customer satisfaction.
  • Strong background in social media management.
  • Skilled in cross-functional team leadership.
Stackforce AI infers this person is a Social Media and Customer Experience specialist in a B2C environment.

Contact

LinkedIn

Skills

Core Skills

Social MediaCustomer ExperienceCustomer SatisfactionCustomer Success

Other Skills

Social Media AnalysisTeam ManagementOnline Reputation ManagementCross-functional Team LeadershipORM ToolsSocial ListeningCompetitive AnalysisFeedback ManagementCustomer EngagementCollaborative Problem SolvingTeam LeadershipEscalations ManagementCustomer SupportProblem SolvingCommunication

Experience

Cashify

3 roles

Social Media Manager

May 2024 – Present · 1 yr 10 mos · Gurugram, Haryana, India

Social Media AnalysisCustomer ExperienceSocial Media

Deputy Manager

Apr 2023 – May 2024 · 1 yr 1 mo · Gurugram, Haryana, India

Customer SatisfactionCustomer Experience

Assistant Manager

Apr 2022 – Apr 2023 · 1 yr · Gurugram, Haryana, India

Customer SatisfactionSocial Media AnalysisSocial Media

Blinkit

Customer experience

Mar 2019 – Apr 2022 · 3 yrs 1 mo · Gurgaon, India

Social Media AnalysisCustomer SuccessSocial Media

Education

Delhi University

Bachelor of Arts - BA

Jan 2014 – Jan 2017

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