Apr 2022 – Jun 2025 · 3 yrs 2 mos · Singapore

• Workday Adaptive is a cloud based purpose-built solutions for finance, workforce, sales, and operational planning that allow those closest to the business to plan. Recognized for our ease of use, Workday Adaptive Planning ranks #1 in customer satisfaction in independent industry surveys from leading market analysts such as Gartner, Forrester, and BPM Partners, and from leading customer review sites such as Gartner Peer Insights, Trust Radius, G2Crowd, and Capterra. Software for people who plan.
• https://www.workday.com/en-us/products/adaptive-planning/overview.html

Jan 2022 – Apr 2022 · 3 mos · Singapore

Apr 2020 – Jan 2022 · 1 yr 9 mos · Singapore

• Datadog is the essential monitoring platform for cloud applications. We bring together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.

Dec 2018 – Apr 2020 · 1 yr 4 mos

• I work with Finance, Audit and Risk Executives across Asia, as adviser and though partner to align initiatives with their business goals. Primarily through Gartner for Finance Leaders, we are able to increasingly support cross-functional demands on Finance, comprehensive program support with strategic business advice aligned to your growth goals.
• Gartner, Inc. (NYSE: IT), is the world’s leading research and advisory company and a member of the S&P 500. We equip business leaders with indispensable insights, advice tools to drive business results and transformations. 73% of Global 500 companies rely on Gartner for insight and advice in their business decisions.

Mar 2018 – Dec 2018 · 9 mos

Jul 2017 – Feb 2018 · 7 mos · Singapore

• Thriving start up in the Singapore F&B and retail scene. Point of contact for merchants/job seekers navigate their demand and supply in our jobs marketplace, onboarding & customer success.

Oct 2015 – Apr 2017 · 1 yr 6 mos · Vancouver, Canada Area

• Understand client’s operations, hiring challenges and culture to deliver quality candidates
• to interview. Received over 90% Quality Assurance scores. Led 2 store expansion projects: Both ran successfully as my team delivered before deadline and delighted our clients with more candidates than requested. Cross trained on other accounts that were running multiple projects.

Oct 2013 – Aug 2015 · 1 yr 10 mos · Robson Street, Vancouver

• Resolve customer requests and grievances in person, chat and email with efficiency and desirable solutions. Assist Team Leader in administration and management of customer service team, including scheduling, reviews, coaching and counselling. Participate in regional team calls, execution and implementation of Whole Foods initiatives. Team Lead - Health Starts Here program - Launched weekly kid’s program where fun, interactive activities promoted learning about food and healthy eating habits.
• Customer Service Team Trainer – Created peer mentoring program that increased employee retention.
• Holiday Solution Center Team Lead - Worked with a small team to market Whole Foods holiday catering.