Pawan K. Ojhaa

Business Development Executive

Janjgir-Champa, Chhattisgarh, India11 yrs 1 mo experience
Highly Stable

Key Highlights

  • Expert in building sustainable customer relationships.
  • Led impactful women's empowerment initiatives.
  • Strong background in retail banking and HR management.
Stackforce AI infers this person is a skilled professional in Fintech and Nonprofit sectors with a focus on relationship management and project leadership.

Contact

Skills

Core Skills

Private BankingSalesProject ManagementSocial WorkHuman ResourcesEmployee TrainingMarketing

Other Skills

CommunicationRetailUnsecured loansTeam ManagementTeamworkTeam LeadershipNonprofit OrganizationsAnalytical SkillsThird-Party Vendor ManagementAuditingLeadershipEmployee EngagementEmployee RelationsThird Party RelationshipsHR Strategy

About

I currently serve as a Relationship Manager at Bandhan Bank Ltd, where I focus on building sustainable customer relationships while contributing to business growth through disciplined execution and sound financial judgment. Since August 2023, I have been responsible for managing a diverse client portfolio, aligning customer needs with appropriate banking solutions, and supporting the bank’s objectives in retail banking, customer acquisition, and portfolio quality. My approach emphasizes trust, long-term value creation, and consistent service delivery, rather than short-term transactions. Beyond day-to-day operations, I actively engage in financial analysis, risk evaluation, and strict process adherence, ensuring that customer outcomes and organizational standards move in the same direction. I believe strong leadership in banking begins with clarity, accountability, and ownership at the execution level. I continuously work on strengthening my understanding of banking regulations, product frameworks, and market dynamics, with the intent to grow into roles that involve team guidance, operational responsibility, and strategic decision-making. 📌 Open to meaningful conversations around retail banking leadership, relationship management, operational excellence, and long-term career growth in financial services.

Experience

Bandhan bank

Relationship Manager

Aug 2023Present · 2 yrs 7 mos · Malkharoda, Chhattisgarh, India · On-site

  • Bandhan Bank Ltd | Aug 2023 – Present
  • Manage a retail assets portfolio with primary focus on unsecured loan products, including customer acquisition, documentation, and relationship management.
  • Drive personal loan / unsecured lending growth by evaluating customer profiles, income stability, and repayment capacity.
  • Perform credit assessment and risk evaluation for unsecured cases, ensuring alignment with internal policies and portfolio quality standards.
  • Ensure end-to-end KYC, AML, and regulatory compliance during loan sourcing and disbursement.
  • Coordinate with credit and operations teams to support timely approvals, disbursements, and customer experience.
  • Monitor portfolio performance, follow up on early delinquencies, and contribute to asset quality and risk control.
  • Stay updated with retail lending guidelines, RBI norms, and product frameworks related to unsecured finance.
CommunicationPrivate BankingRetailUnsecured loansSales

Idfc first bank

Relationship Manager

May 2020Aug 2023 · 3 yrs 3 mos · Katghora, Chhattisgarh, India · On-site

  • I am working as Relationship Manager in IDFC First Bank. and here is my responsibility for this Organisation.
  • 1. A customer's choice of brand, product or service is guided by his expectations.
  • 2. As I'm working like Relationship Manager so it's my responsibility to educate the customer's about our Products and provide services to them with company policy.
  • 3. As an employee of a bank we have to tell the customers what is right and what is wrong for them. Along with this, it also becomes very important to tell how you can increase your own money by following some important things.
  • 4. We also have to complete the targets given by the bank in a given time period, in which I have always achieved 85%-97% completely.
CommunicationPrivate BankingRetailUnsecured LoansSales

Gitadevi memorial hospital (multispeciality)

Human Resources Administrator

Oct 2018Sep 2019 · 11 mos · India · On-site

  • 1. Recruitment and Staffing:
  • Develop and implement effective recruitment strategies to attract and retain qualified healthcare professionals.
  • Collaborate with department heads to identify staffing needs and create job descriptions.
  • Conduct interviews, evaluate candidates, and make hiring recommendations.
  • 2. Employee Onboarding and Orientation:
  • Facilitate the smooth onboarding process for new employees, ensuring they have the necessary resources, training, and information.
  • Conduct orientation programs to familiarize new employees with the hospital's policies, procedures, and culture.
  • Coordinate with various departments to ensure that new hires are integrated into their respective teams.
  • 3. Performance Management:
  • Develop and implement performance management systems to evaluate employee performance, provide feedback, and facilitate career development.
  • Conduct performance appraisals and provide guidance on setting performance goals.
  • Address performance issues and develop performance improvement plans when necessary.
  • 5. Compensation and Benefits:
  • Develop and administer compensation and benefits programs to attract and retain qualified staff.
  • Conduct market research to ensure competitive salary structures and benefits packages.
  • Coordinate with finance and payroll departments to ensure accurate and timely processing of payroll and benefits administration.
  • 6. Employee Training and Development:
  • Identify training needs within the hospital and design training programs to enhance employee skills and knowledge.
  • Collaborate with external training providers or develop in-house training resources.
  • Monitor and evaluate the effectiveness of training programs and make necessary adjustments.
  • 7. HR Policies and Compliance:
  • Develop and implement HR policies, procedures, and guidelines in compliance with legal and regulatory requirements.
  • Stay updated with employment laws and regulations and ensure hospital compliance.
Team ManagementEmployee TrainingAnalytical SkillsThird-Party Vendor ManagementAuditingLeadership+5

Ayushman multi-speciality hospital

HR Manager

Feb 2018Oct 2018 · 8 mos · Nawapara, Rajim, Raipur Chhattisgarh · On-site

  • 1. Recruitment and Staffing:
  • Develop and implement effective recruitment strategies to attract and retain qualified healthcare professionals.
  • Collaborate with department heads to identify staffing needs and create job descriptions.
  • Conduct interviews, evaluate candidates, and make hiring recommendations.
  • 2. Employee Onboarding and Orientation:
  • Facilitate the smooth onboarding process for new employees, ensuring they have the necessary resources, training, and information.
  • Conduct orientation programs to familiarize new employees with the hospital's policies, procedures, and culture.
  • Coordinate with various departments to ensure that new hires are integrated into their respective teams.
  • 3. Performance Management:
  • Develop and implement performance management systems to evaluate employee performance, provide feedback, and facilitate career development.
  • Conduct performance appraisals and provide guidance on setting performance goals.
  • Address performance issues and develop performance improvement plans when necessary.
  • 5. Compensation and Benefits:
  • Develop and administer compensation and benefits programs to attract and retain qualified staff.
  • Conduct market research to ensure competitive salary structures and benefits packages.
  • Coordinate with finance and payroll departments to ensure accurate and timely processing of payroll and benefits administration.
  • 6. Employee Training and Development:
  • Identify training needs within the hospital and design training programs to enhance employee skills and knowledge.
  • Collaborate with external training providers or develop in-house training resources.
  • Monitor and evaluate the effectiveness of training programs and make necessary adjustments.
  • 7. HR Policies and Compliance:
  • Develop and implement HR policies, procedures, and guidelines in compliance with legal and regulatory requirements.
  • Stay updated with employment laws and regulations and ensure hospital compliance.
Team ManagementHR StrategyEmployee TrainingPerformance ManagementHR PoliciesEmployee Engagement+2

Parshva enterprises

Technical Assistant Support

Mar 2015Jul 2015 · 4 mos · Bilaspur, Chhattisgarh

  • Performed general office duties and administrative tasks.
  • Performed there as a Sales and Technical Support.

Nanhi jaan foundation

Project Head

Feb 2015Present · 11 yrs 1 mo · Chhattisgarh · Remote

  • Led the strategic planning and execution of Project Nari Shakti, aligning project goals with the Foundation’s mission to advance women’s safety and empowerment.
  • Designed a project roadmap with measurable objectives, ensuring structured implementation, impact tracking, and long-term sustainability of safety and empowerment initiatives.
  • Oversaw end-to-end project management, including planning, execution, monitoring, evaluation, budget control, and resource allocation to ensure timely and effective delivery.
  • Built and guided a cross-functional team comprising project coordinators, educators, counselors, and volunteers, fostering a collaborative, accountable, and mission-driven work culture.
  • Established monitoring and reporting systems to track progress, identify operational gaps, and implement corrective actions for continuous improvement.
  • Actively engaged with local communities, government bodies, NGOs, and key stakeholders to strengthen partnerships and expand project reach and impact.
  • Represented the Foundation at meetings, workshops, and public forums, advocating for women’s safety, empowerment, and community-led change.
  • Designed and implemented women’s safety programs, including awareness campaigns, workshops, and preventive initiatives in collaboration with community leaders and law enforcement agencies.
  • Developed women’s empowerment initiatives focused on skills development, education, mentorship, and economic self-reliance, helping women and girls build confidence and leadership capabilities.
Team ManagementTeamworkTeam LeadershipSocial WorkNonprofit OrganizationsProject Management

Arvind ceramics private limited

Sales Marketing Executive

Feb 2015Oct 2017 · 2 yrs 8 mos · Champa, Chhattisgarh, India · On-site

  • Mainly my work was something like this:
  • Collecting Samples of Castable, PCB Board, Fire Brics and Monolithics from another company.
  • Stock Handling with Proper data from Company Supervisor and Managers.
  • Meeting with Marketing Team of Other companies to close the deal and negotiate for better partnership.
  • Reporting to Director of the Company.
  • Working in Under supervisor with 7 Team members.
  • Offline Promotion of company products at Krushi Mela which happens in Champa.
  • Document organizer.
  • As a Marketing Executive, my role involves understanding the market, crafting impactful campaigns, and contributing to the growth of the brand through effective marketing strategies.
Business PlanningOperations ManagementSalesMarketing

Parshava enterprises

Technical Support Executive

Jan 2015Feb 2015 · 1 mo · Raipur, Chhattisgarh

  • Performed there as a Sales and Technical Support.

Education

Bilaspur University

Bachelor’s Degree — Bachelor of arts

Jan 2016May 2020

IANT- Institute of Advance Network Technology

Cerification — Computer Hardware Networking

Jan 2014Jan 2015

Amardeep Public Higher Secondary

Graduate — PCM

Jan 2002Jan 2014

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