Naveen Gautam

QA Manager

Jaipur, Rajasthan, India2 yrs 10 mos experience
Most Likely To Switch

Key Highlights

  • Diverse experience across multiple industries.
  • Strong skills in customer service and quality assurance.
  • Passionate about continuous learning and personal growth.
Stackforce AI infers this person is a Quality Assurance professional in the BPO sector with strong customer service expertise.

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Skills

Core Skills

Customer ServiceQuality AssuranceOperations Management

Other Skills

Post-SalesSkilled Multi-taskerService LevelsService-Level Agreements (SLA)Client RelationsService WorkPhone MannerPhone EtiquettePassionate about WorkOrganization SkillsMultitaskingEtiquetteBusiness Relationship ManagementInterpersonal CommunicationCustomer-Focused Service

About

Hi, I'm Naveen and I am from Rajasthan. I graduated from Rajasthan Technical University with a degree in Electrical Engineering. Upon completing my degree, I embarked on a professional journey that has taken me through various industries, each offering unique challenges and learning opportunities. I have gained diverse experience by working in various industries, with my most recent position being at an international bank. One of my favourite pastimes is playing snooker, a game that demands precision, strategy, and a steady hand. I find it both relaxing and intellectually stimulating. Additionally, I have a passion for singing. Music has always been a source of joy and solace for me, and I enjoy exploring different genres and honing my vocal skills. Disclaimer: All opinions and interests I express on LinkedIn are personal and solely my own ;)

Experience

Ditto insurance

Quality Analyst

May 2024Present · 1 yr 10 mos · Bengaluru, Karnataka, India

Post-SalesSkilled Multi-taskerService LevelsService-Level Agreements (SLA)Client RelationsService Work+32

Iksula

Seller Operations

Sep 2022Sep 2023 · 1 yr · Jaipur

EtiquetteNegotiationOperations Management

Education

Rajasthan Technical University

Bachelor of Technology - BTech

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