Oct 2014 – Mar 2018 · 3 yrs 5 mos · London, United Kingdom

• Taking on the function as only the second HR Director at this growing company, I have established an expanded HR team and engaged the Operating Board in a refreshed people strategy.
• I have supported the acquisition of our Japanese franchisee through remotely recruiting for the team in Japan and consulting on the establishment of our local subsidiary.
• I have lead the relaunch of our bonus scheme giving a much clearer link between performance and reward as well as offering more holiday days & private medical insurance to all our office colleagues to drive engagement.
• Taking responsibility for the engagement agenda, I have launched a weekly employee engagement tracking survey and ensured leaders across the company follow the results closely and respond. This has transformed our dialogue with employees across the company.
• We have increased investment in learning by 100% year on year and driven innovative, popular and effective training tools for stores using employee created content and video delivery. These are now being built upon through our Homegrown brand.
• We have started to invest in LinkedIn and direct sourcing, sharply reducing fees, and can now recruit both executive and management roles directly. I have personally headhunted for a number of roles and driven significant savings in recruitment spend. We are currently finalising our employee value proposition.
• Driving internal communications, we now have a clear schedule of company updates and we are currently launching a refreshed intranet platform.

Jan 2012 – Sep 2014 · 2 yrs 8 mos · London, United Kingdom

Mar 2011 – Feb 2012 · 11 mos · London, United Kingdom

• I have HR responsibility for our UK market including 2,500 store & management staff across 320 stores and 93 office and regional based professionals. Managing a team of three regionally based HR Business Partners, we are bringing the talent agenda for The Body Shop in the UK to life.

Jan 2010 – Mar 2011 · 1 yr 2 mos · London, United Kingdom

• Based in London I am responsible for sourcing exceptional talent for The Body Shop worldwide and developing a talent management and career development strategy.

Sep 2008 – Jan 2010 · 1 yr 4 mos

• I am now heading up a team in Paris to develop our capability to recruit and exchange interns and management trainees across Europe. Working with France, Germany, Italy, Spain and the United Kingdom as well as other countries we are aiming to develop an exchange programme for interns that will give up to 60 candidates an opportunity to have a professional internship overseas.

Feb 2006 – Sep 2008 · 2 yrs 7 mos

• Responsible for recruitment across all L'Oreal UK divisions and at all levels from interns to Director level positions. Over a two year period I built a centralised recruitment team of 4 people and achieved an increase in direct hiring from 40 percent to near 80 percent. I was also responsible for developing world class best practice in graduate attraction and selection in the UK and developing a breakthrough diversity programme.

Dec 2003 – Jan 2006 · 2 yrs 1 mo

Jan 2001 – Nov 2003 · 2 yrs 10 mos

Jan 2000 – Jan 2001 · 1 yr

Jan 1999 – Jan 2000 · 1 yr

Sep 1998 – Jan 1999 · 4 mos

Jun 1997 – Aug 1997 · 2 mos