Apr 2023 – Present · 2 yrs 11 mos · Remote

• As part of the #Payrollisacareer campaign, we are delighted to launch the GPA Mentorship Programme 2023!
• Whether you are starting out in the payroll industry or a seasoned professional, having someone in your corner can be a powerful motivating force.
• Why it's good to have a mentor
• A mentor is a trusted person with experience who can:
• help somebody increase and develop their skills and knowledge
• share their own career story
• facilitate introductions to their own network
• act as a guide towards opportunities to either move up the career ladder or change paths
• help with goal setting and action plans
• put a different perspective on challenges
• signpost to advice and further help if required
• Having a mentor is useful at any stage of your career.
• Why it's good to be a mentor
• Being a mentor can enable you to cultivate those all-important soft skills in management - listening, compassion and giving and receiving feedback. Other benefits include:
• developing communication skills
• building confidence as a leader
• building relationships outside your own work space
• Seeing thing from a different viewpoint
• Gaining a deeper appreciation for the value you offer
• Being part of a community

Aug 2022 – Apr 2024 · 1 yr 8 mos · San Mateo, California, United States

• Actively connecting people to their next great opportunity!
• ● Oversee global payroll team
• o Responsible for establishing, monitoring, and scaling payroll processes and controls
• o Oversee global payroll for 4 countries - US, Israel, United Kingdom, and Canada
• o Ensure compliance with relevant laws and regulations governing payroll and taxation, such as filing payroll taxes and reporting to government agencies
• ● Oversee benefits team
• o Designing, implementing, and communicating benefit plans such as health insurance, retirement plans, life insurance, disability coverage, and other perks for US, Israel, United Kingdom, and Canada
• o Ensures compliance with legal regulations, negotiates with vendors, assists employees with benefit inquiries, and play a key role in promoting employee well-being and satisfaction
• o handle open enrollment processes, monitor benefit utilization, and continuously evaluate and update benefit offerings to meet the evolving needs of employees and the organization
• ● Manage Leave of Absence and Accommodations Processes
• o Oversee employee requests for time off and workplace accommodations, ensuring compliance with company policies and legal regulations such as the FMLA and ADA
• ● Manage internal and external audit process related to payroll, equity compensation, benefits, worker’s compensation, retirement and any other payroll and benefits processes
• ● Manage and be a strategic partner across several all stakeholders including Human Resources, Accounting, Compensation, Legal, Equity, Internal Audit and the like
• ● Lead process improvement initiatives
• ● Manage all Human Resource Systems for the Payroll and Benefits teams for ADP Workforce Now

Jan 2021 – Aug 2022 · 1 yr 7 mos

• Twilio’s long-term initiatives is its Bar Raiser program, which ensures that a neutral interviewer, or “Bar Raiser,” is part of every interview panel. Bar Raisers are trained to be on the lookout for bias — and on how to have honest conversations about eliminating it. Twilio’s commitment to the program means that a single “no” from a Bar Raiser means a candidate will not receive an offer.

Jan 2020 – Aug 2022 · 2 yrs 7 mos

• Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.
• Responsible for establishing, monitoring, and scaling payroll processes and controls for high growth
• Lead and mentor a 25-person team that includes 5 direct reports at the manager and senior manager level
• Multi-State payroll (all 50 states)
• Multi-Country payroll - Australia, Brazil, Canada, Colombia, Czech Republic, Germany, Estonia, France, Hong Kong, India, Ireland, Japan, Mexico, Netherlands, Poland, Serbia, Singapore, Spain, Sweden, United Kingdom
• Oversee and ensure compliance with worldwide, payroll related statutory regulations and internal controls
• Own, identify, communicate and proactively get ahead of business needs and corresponding scaling of payroll function
• Identify areas of opportunity to streamline payroll process, and reduce reliance on manual processes and procedures by implementing system related tools and interfaces
• Developed and maintained SLA’s, KPI’s for all aspects of the payroll teams – including overseeing ServiceNow – our ticketing system.
• SME on payroll administration driving constant improvement and finding efficiencies
• Manage all aspects of M&A for several acquisitions in a short period of time including complex tax situations regarding multi - tiered acquisition deals.
• Developed and managed Payroll Accounting
• Project Management

Oct 2015 – Jan 2020 · 4 yrs 3 mos

• Senior Payroll & HRIS Manager
• Oversee the administration of all HR Systems, encompassing the comprehensive suite of tools including ADP Workforce Now and Kronos Workforce Timekeeper. Within ADP WFN, manage various modules such as HR/Payroll, Benefits, Time Off, Talent Portal, G/L Interface Portal, and security protocols to ensure seamless and secure operation. Additionally, oversee functionalities within Kronos Workforce Timekeeper.
• Direct the payroll team to ensure accurate and timely processing of payroll transactions. Generate and analyze reports on turnover, headcount, and overtime, providing valuable insights to the leadership team for informed decision-making.
• Payroll & HR Analytics Manager
• Lead a shared services team responsible for overseeing end-to-end payroll processing, encompassing time collection to general ledger reconciliation, with a focus on multi-state payroll taxation. Manage configuration setups within Kronos Workforce Central, including work rules, pay rules, and schedules. Additionally, oversee HR systems administration, including the establishment of an online personnel filing system to foster a paperless environment between HR, payroll, accounting, and streamline processes across corporate and regional locations. Spearheaded the centralization of payroll operations within the Shared Services department, driving efficiency and consistency.
• Direct multiple projects aimed at enhancing payroll operations, including the implementation of missed periodic updates in Kronos, development of 9/80 pay rules and pay periods, and overhaul of the general ledger output file. Establish job cost mapping within Kronos to align with the general ledger via Ceridian integration. Implement comprehensive audit processes for 401K, E*TRADE, and payroll processing to ensure compliance and accuracy.
• Serve as the project manager for a significant HRIS upgrade from Ceridian to ADP, overseeing all aspects of the transition to enhance system functionality and efficiency

Nov 2013 – Aug 2015 · 1 yr 9 mos · denver, colorado

• Kroenke Sports & Entertainment is the home of the Denver Nuggets, Colorado Avalanche, Colorado Mammoth, Colorado Rapids, NDP Lacrosse, Ball Arena (FKA Pepsi Center), Dick’s Sporting Goods Park, Paramount Theatre, and 1STBANK Center. The company is committed to providing world class sports and entertainment for both live and broadcast entertainment.
• For more information on the company visit www.pepsicenter.com.
• I managed a small team of one Payroll Supervisor and two Payroll Analysts who process the payrolls for the Colorado Avalanche, Lake Erie Monsters, Denver Cutthroats, Denver Nuggets, Colorado Mammoth, Dick Sporting Goods Park, Ball Arena (FKA Pepsi Center) Employees, and The Kroenke Group real estate.
• Multistate payroll taxation for highly compensated and high profile players and staff. Created and streamlined multiple processes including tax reporting for the players, timesheet reporting, and general processing of several payrolls.
• Created an online personnel filing system and implemented a paperless environment between HR and payroll as well as Accounting and Payroll.
• Streamlined communications between Hockey Operations and the Payroll Department to ease the communications of complex schedules and requirements handed down from the NHL.
• Streamlined processes within basketball operations to assist in preparation of complicated rules and requirements driven by the NBA.
• Working closely with HR to provide process improvements throughout the organization including a complicated upgrade to the payroll and a new HRIS system.

Feb 2012 – Oct 2013 · 1 yr 8 mos · Lakewood, CO

• Supervise an Assistant Payroll Manager as my direct report, overseeing the management and processing of six payrolls, covering approximately 1500 employees. Responsible for maintaining in-house systems for timekeeping and executing general ledger (GL) functions, including the upkeep and enhancements of the ADP GL program. Additionally, manage the entry of journal entries into Dynamics/DSL for accurate financial record-keeping.

Aug 2002 – Feb 2012 · 9 yrs 6 mos

• Payroll Manager April 2007 to February 2012
• 4 direct reports including the Payroll Supervisor
• o Payroll Supervisor has 4 direct reports – manage this staff at a higher level
• Ensure compliance in all phases of payroll processing (Sarbanes Oxley)
• o Created and implemented over 75 Internal Policies and Procedures/Forms
• Manage
• o Acquisitions, Software upgrades, vendor contracts, Process Improvements/Enhancements, Monthly, quarterly and annual year end W2 processing
• International Payroll
• o Research rules and regulations, organize, implement, and manage international payroll (Germany, Italy, Belgium, Japan, Canada)
• Payroll Supervisor September 2004 to April 2007
• Supervising a team of 9 specialist
• o Update, establish, and implement policies and procedures as necessary
• o Training specialists in Excel.
• Bank reconciliation for several different payroll accounts for all business units, approximately 6000 employees
• GL functions
• o General Ledger balancing following every payroll as well as analyzing payroll to payroll
• o Preparing accrual and analysis of each pay period
• o Journal entries as required
• o Reconciling GL items, pushing accounting lines from payroll to GL
• Prepare Monthly Journal Entry for ESPP
• Verifying department is SOX compliant
• Assist in testing and implementing tax upgrades within PeopleSoft.
• Part of the team to instruct employees on the general accounting practices.
• Part of the team for Year End and W2 processing.
• Manage all payroll system setup tables to ensure accuracy and proper audit control.
• o Troubleshooting and problem resolution as issues arise

Jul 2000 – Aug 2002 · 2 yrs 1 mo

• Director of Customer Relations January 2002 to August 2002
• • Multi State filings for the Secretary of State.
• • Colorado Business and Public Utilities Commission filings; acted as liaison for the Public Utilities Commission, taking all questions and complaints.
• • Directly supervised the Customer Service Department, synchronized several shifts for the department to efficiently operate 15 hours per day, handled all customer calls that required upper management.
• • Directly supervised the Billing Department including synchronizing shifts to ensure department efficiency, administering daily billings, daily cash receipt operations, and handled all customer complaints that required upper management.
• • Directly supervised the Provisioning Department to ensure constant efficiency and accuracy of orders.
• • Directly supervised the Administration Department including the HR Administrator, Receptionist and other office assistants in all the duties and functions relating to their positions.

Jul 1999 – May 2000 · 10 mos

• Office Manager
• • Front desk duties including answering phones and assisting callers with their needs.
• • Coordinated accounts payable, accounts receivable and monthly billings as well as unexpected billings as necessary.
• • Performed major functions of Payroll and Human Resources for approximately 30 employees up to and including: weekly processing, implemented and maintained a detailed employee database, coordinated benefits and tracking of vacation time.
• • Provided computer support as needed.