Jun 2024 – Present · 1 yr 9 mos · San Jose, California, United States

• Part of Branded Checkout team that contributes to ~$500B annual payment volume (~1/3 of total PayPal TPV)
• Managed cross-functional team to lead rollout of revamped checkout experience to 25% of US consumer transactions in 4 months, driving conversion rate delta of 220 bps
• Driving enhancements to PayPal's 'Buyer Protection' program to create competitive advantage and improve selection rate of PayPal checkout
• Built Native Instant Vault, a zero-friction account-linking flow that bypasses PayPal's checkout screen entirely; delivered +256 bps conversion rate
• Owned a weekly checkout conversion program running 6+ concurrent A/B tests per sprint. Worked with analytics to size each experiment, design to prototype and engineering to build; killed negative results fast, scaled winners driving +300bps conversion

Jan 2024 – May 2024 · 4 mos

• Part of project sponsored by Google Real World Journeys vertical
• Developed experiments and A/B tests to increase adoption of Google’s QR codes in restaurants in Philadelphia by 25%.
• Conducted user testing, built deployment strategy, designed QR codes and tracked restaurant and customer usage of QR codes

Sep 2023 – Dec 2023 · 3 mos

• Part of budgeting team that lets business users create budgets for travel, SaaS payments, food reimbursements etc
• Managed team of 3 engineers and 2 designers to launch ‘Bulk budget management’ feature. Drafted PRD, prioritized critical user actions, incorporated edge cases and implemented metrics tracking; reduced time spent to edit budgets by 20%
• Led user research to identify pain points in the ‘spend review’ journey on mobile app. Analyzed metrics on web vs app, conducted 10 user interviews and collaborated with engineers to revamp user flow, resulting in improvement in spend compliance by 10%
• Presented ‘Vision doc’ to add budget management capabilities on mobile app to unblock critical user spend; received buy-in from cross-functional stakeholders and senior leadership to incorporate feature recommendations in product roadmap for H1 2024

May 2023 – Aug 2023 · 3 mos

• Walmart GoLocal is a white-label delivery as a service platform for businesses looking to offer fast, reliable delivery from their stores to customers’ homes. (https://www.walmartgolocal.com/content/go-local/go-local-home.html)
• Part of GTM Strategy team to define roadmap for new product line ‘Returns as a Service’, (RaaS) including assessing market opportunity, conducting competitive benchmarking and evaluating Walmart's operational capabilities

Apr 2022 – Jul 2022 · 3 mos

• Spearheaded UX redesign by conducting 50+ user interviews and analyzing Mixpanel data and behavior heatmaps for 20k users; synthesized findings into product roadmap and created A/B tests
• Implemented WhatsApp notifications impacting 650k weekly active users; outlined feature logic, authored PRD and user stories
• Partnered with Analytics team to develop Analytics dashboard; defined tracking KPIs for 1.5M users

Aug 2021 – Apr 2022 · 8 mos

• Led deal execution and due diligence for 5 deals across fintech ($70M), consumer ($20M) and TMT ($20M) sectors
• Collaborated with CFO of lending company (Aptus Value Housing) for successful $3B IPO in Q3’21; drove $20M exit yielding 6x ROI (3x of industry average)

Aug 2019 – Aug 2021 · 2 yrs

• Performed fintech market research and identified 10 investment targets across payments and lending; coordinated with senior leadership, bankers and lawyers to execute $20M investment in Pine Labs, a fintech startup with $200M upside potential
• Analyzed 10K+ investments to build data visualization dashboard and create thesis on India’s $60B secondary investments market

Aug 2019 – Mar 2022 · 2 yrs 7 mos

• Designed comprehensive learning platform using no-code tools, increased user retention by 45%.
• Managed 15-member team, built a community of 2k+ learners & established Mentor Board of 50+ industry experts. Writing about startups, tech and business @ http://futurex.substack.com/

Oct 2018 – Jul 2019 · 9 mos · Banglaore

• Part of 15 member public equity team
• Managed $300M portfolio across 20+ stocks in financial services and retail sectors, yielding 4% excess returns over India’s index
• Pioneered $10M investment in affordable housing finance sector, generating 2x return on investment in 2 years

Jul 2017 – Sep 2018 · 1 yr 2 mos

• Part of natural resources group across Asia Pacific covering Power and Utilities, Metals and Mining and Oil and Gas
• Advised 25+ clients on fund raising, IPO and M&A; worked with senior leadership for transaction execution of 3 deals ($1B+)
• Led Indonesia’s first-ever green bond offering of $580M for Star Energy, Indonesia's largest geothermal energy producer
• Advised Ganfeng Lithium, world's largest lithium metal producer, on its successful $2B Hong Kong IPO