Ravindra M.K — Co-Founder
Entrepreneur, Board member, Senior Management, Marketer & Customer Success professional with over 19+ years of proven experience across Entrepreneurship, Customer focused functions, Support, Product Management, Business Development, Team Management, Marketing, SaaS, Digital Transformation & Operations. I have successfully run businesses, teams, profit centres & SBUs managing P/L. Being a startup founder, played an instrumental role in building the organization from scratch & have been responsible for developing strategic plans for customer success, business growth, scaling, branding, customer engagement, customer retention, market expansion, building company culture, program management, and technology adaption; have led teams of diverse employees and have a proven track record in building teams, best practices, new revenue streams, delivering business results & customer outcomes by being their trusted advisor. Strategic thinker with analytical bent of mind, and strong execution bias. Possess very strong communication skills and people management abilities. Bring a high level of energy, dedication, and integrity to the job. Specialties: Leadership | General Management | CustomerSuccess | Customer Experience | Hospitality | Professional Services | Marketing | Product Management | Strategy | Customer Engagement | Building Customer Success Teams | SaaS | Product Marketing | Social Media Marketing | Growth Hacking | Customer Onboarding | Customer Advocacy | NPS | Voice of Customer | Branding | Team Management | Human Resource | Business Transformation | Process Development | P&L Management | Event Management |Partnerships | FinTech | Legal | Agile | Design Thinking | Project Management | Administration. Global Certifications: Customer Success, Product Management, Digital Marketing, Cloud, Google Ads; Google Analytics, Hubspot Product Marketing certifications.
Stackforce AI infers this person is a SaaS and Customer Success expert with strong leadership in startup environments.
Location: Bengaluru, Karnataka, India
Experience: 19 yrs 11 mos
Skills
- Leadership
- Customer Success
- Marketing
- Community Management
- Event Management
- Product Management
- Consulting
- Growth Hacking
Career Highlights
- 19+ years of experience in customer success and marketing.
- Instrumental in building India's leading coworking space.
- Proven track record in business growth and team management.
Work Experience
Build Club
City Lead - Bangalore (7 mos)
BHIVE Workspace
Head of Startup Relations (1 yr 5 mos)
SDMIMD Entrepreneurs Network - SEN
Chairman (1 yr 9 mos)
BCIC Karnataka
Hospitality, Travel & Tourism, Wellness - Expert Committee Member (2 yrs 2 mos)
GrowthX
GrowthX : Product & Growth Fellow (3 mos)
On Deck
On Deck Fellow (3 mos)
CropIn Technology
Director, Customer Succes (1 yr 3 mos)
Aptean
Customer Success (1 yr)
Shriram Properties Private Ltd
AVP - Technology, Digital & Strategy (3 mos)
Self
Consultant / Advisor / Mentor / Collaborator (8 yrs)
BHIVE Workspace
Founding Member (11 yrs 4 mos)
Co-Founder, Chief Customer Officer (CCO) and Head of Marketing (5 yrs 4 mos)
Product Manager (5 yrs 4 mos)
SAP
Key Team member of Diversity & Inclusion & Fun@Work Committee @ SAP (1 yr 2 mos)
Consultant at SAP Solution Delivery Center (3 yrs 3 mos)
Hexaware Technologies
Project Manager / Senior Team Lead in the SAP HCM Delivery Practice (1 yr 4 mos)
SAP India Pvt. Ltd.
Consultant (3 yrs 3 mos)
Comat Technologies Pvt. Ltd.
Supervisor (3 mos)
PINC Insurance
Officer (1 yr 1 mo)
Education
PGDM at SDM Institute for Management Development
Bachelor of Engineering - BE at Sri Jayachamarajendra College Of Engineering
Product and Growth Fellowship at GrowthX®
On Deck Fellowship at On Deck
Customer Success Certification at SuccessHacker and Pulse University by Gainsight
Product Management at Product School, PMI and Udemy
Marketing at Google, Hubspot and Udemy
B.E (Engg.) at Visvesvaraya Technological University
B.E at Sri Jayachamarajendra College of Engineering (SJCE), Mysore
PUC (10+2)` at Sharada Vilas, Mysore
S.S.L.C at CFTRI School - India
at Udemy Alumni