Aug 2019 – Present · 6 yrs 7 mos · Dubai, United Arab Emirates

• ShopDoc is a community-driven, socially committed, prevention-focused, virtual-first healthcare platform, not just a doctor booking app or medical marketplace. We deliver comprehensive solutions across health, wellness, fitness, and medical treatment services, tailored to your needs.
• ShopDoc empowers thousands of doctors, paramedical professionals, hospitals, clinics, wellness centres, and diagnostic labs with a robust platform to provide healthcare online. Trusted by over 3,000 doctors and 700 hospitals worldwide, we handled up to 600,000 patient inquiries and referrals in a month.
• Recognised as one of India’s largest Smart Health Clinic platforms. We introduced the world’s first digital eye test in India and UAE and pioneered Metaverse-based school clinics. Ranked among the Top 10 Metaverse Projects shaping healthcare innovation via Dubai International Financial Centre’s Metaverse Accelerator Program, we were also selected by India’s National Health Authority to implement ABDM-compliant EMR systems across hospitals. We have now partnered with Mastercard in developing a global medical and wellness tourism ecosystem.
• Key Initiatives:
• U OK? – Mental health and emotional wellness program offering counseling, therapy, and psychological support.
• Thrive – Lifestyle transformation program preventing and reversing obesity, diabetes, hypertension, and PCOS through personalised nutrition, fitness, and health coaching.
• ANGELS – Women-led micro-entrepreneurship network delivering elderly care services to parents of Indian expatriates in India.
• MedX – Global medical tourism platform managing end-to-end access to world-class treatments.

Jul 2018 – Jun 2019 · 11 mos · Sydney, New South Wales, Australia

• Mobile clinic on the van for eye, ear, and dental care services.

Jun 2015 – Jun 2017 · 2 yrs · Dubai, United Arab Emirates

• OPTIC+ is a dynamic optical retail chain group and wholesale network that operates 21 stores across the UAE and serves as a key distributor of eyewear in the UAE, Oman, Qatar, Kuwait, Bahrain, and KSA. Founded by Shefiq Abdulla and Shihab Makaniyil, the company has established itself as a leader in the eyewear industry by combining innovation, technology, and customer-centric solutions.
• OPTIC+ leverages cutting-edge technology to enhance the customer experience, from advanced eye-testing equipment to personalized fitting services, ensuring the highest standards of vision care. The company is also at the forefront of introducing globally recognized brands to the Middle East. As the first exclusive distributor of Crocs Eyewear in the region, OPTIC+ successfully brought the brand to over 300 points of sale, setting a new benchmark for market penetration and accessibility.
• With a strong focus on quality, style, and functionality, OPTIC+ continues to innovate in both retail and distribution, reshaping the optical industry in the Middle East.

Jul 2012 – Jun 2014 · 1 yr 11 mos · Dubai, United Arab Emirates

• Responsible for the operations, sales and marketing of La Moda luxury eye care chains in the UAE, Qatar, and Oman.

Feb 2010 – Jun 2012 · 2 yrs 4 mos · Dubai, United Arab Emirates

• Managed supply chain and logistics across its entire retail network, country's number one brand for eye care and vision care segments for 8 years in a row, awarded by the Dubai Government Economic Development Service Excellence.

Jan 2008 – Jan 2010 · 2 yrs · Dubai, United Arab Emirates

• Responsible for internal operations team at Head Office.

Dec 2005 – Dec 2007 · 2 yrs · Dubai, United Arab Emirates

• Responsible for co-ordinating operations, supply chain, logistics, and promotional activities.

Dec 2004 – Dec 2005 · 1 yr · Dubai, UAE

• Responsible for the inventory, and cash management at Versace boutiques in Dubai.