Apr 2023 – Present · 2 yrs 11 mos · Detroit, Michigan, United States · Hybrid

• Selected as one of the 12 companies to join the Techstars powered by JP Morgan accelerator in Detroit.

Jan 2023 – Present · 3 yrs 2 mos · London, England, United Kingdom · Hybrid

• What we do:
• We help leaders close the gap between having good people and getting great team performance. Our AI joins your meetings to uncover the hidden dynamics that slow teams down - things you'd normally discover 6-12 months too late, after they've already hurt results.
• Why it matters:
• 72% of meetings are ineffective, costing companies $399B annually
• Teams with smart, capable people still underperform when communication breaks down
• Most leaders find out about team problems after deadlines are missed and top talent has quit
• You wouldn't wait 6 months to check your sales pipeline - why wait to check your team performance?
• How we're fixing it:
• Real-time visibility into exactly what's blocking your team's performance
• Early warning system that flags issues weeks before they impact results
• Specific, actionable recommendations for removing friction points
• Privacy-first approach that helps people grow without feeling monitored
• Our secret sauce:
• Combining behavioral science with AI to see patterns humans miss. We don't just tell you what's wrong - we show you exactly how to fix it with minimal disruption to your existing workflow.
• Who should reach out:
• Leaders who see a gap between individual capability and team performance
• Founders who need to maintain growth momentum as they scale
• Anyone who suspects their meetings are costing more than they're delivering
• Leaders who want to fix team issues before they show up in missed deadlines
• Let's help your good people become a great team - message me to see what might be hiding beneath the surface.

Dec 2022 – Dec 2023 · 1 yr · London, England, United Kingdom · Hybrid

Sep 2022 – Jan 2023 · 4 mos · London, England, United Kingdom · Hybrid

• Joined after the acquisition of PassFort by Moody's, and during a period of hyper-growth where the team doubled in size to 100 people, to help make the transition as smooth as possible.
• Worked with great people and learned a lot about acquisitions but the pull to start Waggle was too strong to resist!

Jul 2022 – Jan 2023 · 6 mos · London, England, United Kingdom

May 2022 – Present · 3 yrs 10 mos · London

• Ventures Together (VT) is a community of Europe’s leading tech entrepreneurs and operators who angel invest and help companies together.

Jul 2021 – Apr 2023 · 1 yr 9 mos · London, England, United Kingdom

Nov 2019 – Aug 2022 · 2 yrs 9 mos

• Led and organized the strategic developments and day-to-day running of operations, working closely with the company founders.
• Key Achievements:
• Scaled the company from employee #3 to 50+ team members, growing the company's headcount by over 900%
• Instrumental in securing a $50M+ Series A funding round
• Grew customer base to 200,000+, scaling Customer Operations to support 10X growth in 12 months
• Led multiple critical functions: Customer Operations, Business Operations, Product Management, People, Compliance, and Data
• Spearheaded marketing and growth initiatives for the first year
• Notable Accomplishments:
• Played a key role in obtaining full Consumer Credit firm FCA authorization
• Developed compliance and risk management frameworks with bespoke policies and control plans from scratch, resulting in 0% of complaints received by the FOS being upheld since launch
• Reduced the number of tickets per customer by 90%+ in 2 years through automation and process improvement while keeping CSAT above 85
• Effectively acted as Data Protection Officer, MLRO (CF11)

Mar 2018 – Nov 2019 · 1 yr 8 mos

Oct 2017 – Sep 2018 · 11 mos

• Part of the team that selects and mentors new startups going the StartupBootcamp Insurtech acceleration program.

Oct 2015 – Mar 2018 · 2 yrs 5 mos · Paris Area, France

• The General Inspection team sits below the CEO office and reports directly to the Executive Board.
• Lead a team of 4 auditors carrying audit and advisory missions covering all Natixis business verticals (Insurance, Retail banking, Payments…) in France and worldwide.
• Our main focus points were:
• making sure that internal and external procedures and regulations are correctly applied;
• assessing the effectiveness of the internal control framework and spotting areas of improvement;
• formulating recommendations and monitoring their completion by fostering a close relationship with the operational teams throughout the company.

Oct 2013 – Sep 2015 · 1 yr 11 mos · Paris Area, France

• I worked together with Insurance companies C-suite in implementing Solvency 2 Pilar Paris II requirements and an Enterprise Risk Management framework. Significant experience
• Governance & Internal includes:
• set-up of risk management frameworks;
• managing vendors and third parties’ risks;
• audit of service providers on behalf of insurers (such as brokers);
• internal control training for C-suite, executive board members and risk managers;
• coordination of regulatory reports.

Oct 2012 – Sep 2013 · 11 mos · Paris

• In charge of overseeing the Operational Risk Management and the Internal Control Paris frameworks of HSBC in France, through:
• a periodic review of risks, action plans follow-up and stress scenarios;
• embedding a risk culture within the business verticals;
• the rollout of a global operational risk management tool on the French perimeter;
• the coordination of regulatory reports.

Sep 2010 – Aug 2012 · 1 yr 11 mos · Région de Paris , France

• Within a team of Corporate Actions Managers, in charge of:
• Relationship Management for a Portfolio of Broker/Dealers clients;
• Process Audit & Re-engineering (Automation via VBA and Implementation of new tools);
• Change Management.

Mar 2010 – Aug 2010 · 5 mos · Rabat, Maroc

• Within Internal Control and Internal Audit teams:
• Analysis & Improvement of Risk Managament Processes (Credit Risk, Maket Risk, Operational Risk)
• Identification of Opportunities to improve current Processes