Apr 2023 – Sep 2024 · 1 yr 5 mos

• 1. Diving deep into the product vision and strategy for RealPage Payments, Insurance and screening products. Align team’s efforts with the broader organizational goals.
• 2. Developing product roadmaps that not only address immediate needs but also position the product for long-term success, considering market trends, competitive landscape, and emerging technologies.
• 3. Collaborate with cross-functional teams to gather user feedback and then use the valuable inputs to iterate on features, enhance usability and drive adoption.
• 4. Identifying growth opportunities within the product. Leveraging data analytics and user behavior insights to optimize user journeys and increase adoption rates.
• 5. Work closely with engineers to co-create innovative solutions. Bridge the gap between technical feasibility and user needs.
• 6. Collaborates on product launches. Ensure seamless rollouts, monitor performance, and iterate based on real-world usage.
• 7. Cultivate strong relationships with key stakeholders both internal and external. Understanding their pain points, aspirations, and expectations.
• 8. Representing the product passionately. Communicating its value proposition to stakeholders, customers, and partners.
• 9. Engaged actively in release discussions. Prioritize features based on business impact, technical feasibility, and customer value.
• 10. Participating in architecture discussions. Balance scalability with speed-to-market. Champion pragmatic solutions.
• 11. Mentoring direct associates. Equip them with tools, techniques, and best practices to excel in their roles.
• 12. Leading hiring efforts. Identifying individuals who align with the product vision and organization’s business model.
• 13. Implementing the Pragmatic Marketing Framework (Aligning product decisions with market realities.). Ensure the team understands and embraces it.

Jul 2021 – Mar 2023 · 1 yr 8 mos

Jun 2019 – Jun 2021 · 2 yrs

Dec 2016 – May 2019 · 2 yrs 5 mos · Hyderabad Area, India

• Led the design, implementation, and improvement of B2B and B2C payment processing solutions for Indian retail
• merchants and banks.
•  Managed full product lifecycles across various business models (direct merchant, partner, white label). Utilized
• KPIs, user feedback, and product management techniques to enhance application processes and user experience.
•  Led a cross-functional team (10+ BA, engineers, designers) to deliver features for POS, m-POS, and payment
• gateway. These features significantly improved customer satisfaction, leading to higher retention rates.
•  Spearheaded cross-functional teams to develop a customer onboarding and activation strategy. Redesigned the onboarding flow, significantly improving activation time (from 7 days to instant).
•  Conducted competitor and market analysis to identify customer needs. Developed and launched 4 new product
• lines that addressed customer needs and drove a 10% revenue increase.
•  Owned the traditional POS development and certification process with MADA payments switch. Designed ISO 8583
• transaction and process flows, facilitating efficient testing and certification with card networks.
•  Gained extensive payment domain knowledge through domestic and international products.

Mar 2015 – Dec 2016 · 1 yr 9 mos · Hitech City, Madhapur · On-site

• Led the design and implementation of web and mobile applications for SMBs across the US, leveraging Agile
• methodologies to streamline business processes, enhance transparency, and enable mobile management;
• increased client efficiency by 40%.
•  Guided UI/UX designers to create intuitive and user-friendly interfaces across web and mobile platforms for diverse
• client needs.
• City, State
•  Fostered strong communication and collaboration with cross-functional teams, ensuring clear understanding of client requirements and smooth project execution.
•  Delivered web and mobile applications for Security Guard Management Systems, Object Tracking Systems, Health & Wellness Solutions, and Resident & Visitor Tracking, resulting in significant improvements in client operations.

Mar 2011 – Jun 2012 · 1 yr 3 mos · Hyderabd

• My responsibilities include...
• Task planning
• Developing & integrating the e-learning concepts and 2D games
• Coordinating with stake holders
• Performing unit testing and user acceptance testing.